Karim Shah (@karimtl) header
Karim Shah (@karimtl) profile picture

Emmy winning, documentary filmmaker & journalist

Joined January 2010
Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)Photo by Karim Shah (@karimtl)
Replying to @Snowleader
@Snowleader The extent of your customer service was a message 'In any case, there is nothing more we can do. You will have to wait for the refund.' Definitely one of the worst customer service I've ever encountered.
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Replying to @Snowleader
@Snowleader I purchased a travel bag from you, it was supposed to be delivered on Monday, for an journey next week. It was never delivered. Your customer service now tells me it is being returned to you and a refund will take weeks. This is terrible customer service.
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Our film, Gaza: Doctors Under Attacks - THE FILM THE BBC DOES NOT WANT YOU TO SEE - will be seen on Zeteo soon!
“EXCLUSIVE: Zeteo Acquiring Film About Gaza Doctors That BBC Refused to Air” I’m proud to announce that Zeteo will be stepping up to ensure that the ‘Gaza: Doctors Under Attack’ documentary will be available to watch globally on our site from Wednesday. zeteo.com/p/exclusive-zeteo-…
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Replying to @virginmedia
@virginmedia the frequency of the internet stalling is appalling - one pays money and doesn’t get the service. How is this not a robbery?
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Replying to @virginmedia
@virginmedia I pay monthly for a service that constantly stalls throughout the day. It’s terrible.
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Replying to @virginmedia
@virginmedia as usual, N16, no internet. Why is this so regular? I really should have left Virgin when I had the chance
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Replying to @virginmedia
@virginmedia ‘sorry, we can’t run a test on your services right now’
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Replying to @virginmedia
@virginmedia I’ve no Internet connection and your help page says it can’t check the service in my area at this time. This has been happening daily all week - what can I do?
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Replying to @Geopost_news
@Geopost_news order scheduled for midday - driver goes to wrong address - call the depot, they say it'll be redelivered by 2pm, didn't happen. Call again, they say it will be here before 4.30pm, doesn't happen. I call the depo, they cant reach the manager!
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Replying to @qatarairways
@qatarairways terrible customer service. After amending a name on a ticket my allocated seats were cancelled (seats I've paid for) and the only response from customer service was 'go on the website, ask for a refund, buy new seats'. What kind of customer service is that?
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Replying to @easyJet
@easyJet my flight from Venice 08/07/23 cancelled - next flight Uk London is from Verona on the 9th, but refund for the extra hotel night or train/taxi to Verona
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Replying to @rapid_tests
@rapid_tests ‘, the moment the package leaves the warehouse the process would no longer be in our control as it is now with the courier company.”
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Replying to @rapid_tests
@rapid_tests tests haven’t arrived in FOUR days and their customer service day it’s not their problem, it’s the courier. Why pay a premium for ‘rapid’ test when they won’t take responsibility?
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Replying to @rapid_tests
@rapid_tests ordered three test on Thursday afternoon. Monday morning they’ve still not arrived. Will you refund me?
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Friends in the US, please check out our film ‘Afghanistan Undercover’ Tuesday 9th on ⁦@frontlinepbs⁩ with the brilliant ⁦@ramitanavai⁩
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We've won an Emmy, exhale! teapawt.org/newsemmys/status/14430…
This quoted post is unavailable.
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James Baldwin: Letter from a Region in My Mind newyorker.com/magazine/1962/… via @NewYorker
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Checkout our latest film tomorrow evening on Channel 4
#UnreportedWorld Timbuktu's Lost Treasures Friday at 7:30pm on @Channel4 after @Channel4News
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