ALT Cream card with black text: A daughter watched her mother gasp for breath on a video feed while the nurse had left the room. The COVID ICU allowed no visitors. "You cannot leave the feed on and not be bedside." The Podcast by KevinMD.

ALT Near-black card with white text: Her young son suddenly could not read or see far. Four months into vision therapy, the therapist implied it might be her stress, and she started crying in front of him. She told him what she heard: "I think you’re saying that I have some role in this." The Podcast by KevinMD.

ALT Putty card with black text: A man with a brain tumor, thought to be nonverbal and given nothing by mouth for fourteen days, asked his hospitalist for coffee, so she asked the nurses to dip a mouth swab in it. On her last day there were flowers at his bedside, and he told her: "Oh, they’re for you." The Podcast by KevinMD.

ALT Dark red card with white text: On her last emergency room shift, a physician assistant watched two nurses, one of them in training, care for sixteen patients, including a sick baby needing a transfer. The baby, in all likelihood, needed a nurse one-to-one, but administration said: "Well, technically there are two of you, so this seems like a fair staffing ratio." The Podcast by KevinMD.

ALT Pale green card with black text: A woman’s water broke with twins at fourteen weeks, and every week the nurses signed a certificate that said she had made it. They celebrated every single day. "We see this all the time. Don’t worry, we got you." The Podcast by KevinMD.

ALT Dark green card with white text: A woman asked if her first breast biopsy would hurt, was told it was really simple, then kept saying, “I need a grip.” The bed had no grips, and no one had warned her about the pain. "I consider myself to have a pretty high threshold, and for me that was excruciating." The Podcast by KevinMD.

ALT Light gray card with black text: The two physicians she had brought in and trained gave her three months’ notice, because she was not, in their words, “feeding the mid-levels.” She had built the practice herself, from scratch. "I’d never been terminated from anything in my life." The Podcast by KevinMD.

ALT Dark brown card with white text: On the day her insurance ran out, a woman with wounds on both feet was told to go home from a skilled nursing facility. Thirty-four home health agencies refused her. A podiatrist who had treated her for years says she lived alone, with no plan for home care. "She ends up back in the emergency room with infected ulcers again." The Podcast by KevinMD.

ALT Cream card with black text: At her first prenatal visit, a pregnant woman watched three of her four sonograms be thrown in the trash in front of the whole waiting room. She was scoffed at for coming in so early, and told not to look into the sonograms she demanded back. "Demand it. Demand it, or go find it." The Podcast by KevinMD.

ALT Near-black card with white text: A cardiologist’s friend, a musician on Medicaid, called to say his coverage had changed and he could no longer afford the medication he needed. A couple months after he stopped taking it, he had a big stroke and passed away. "He was a really good friend." The Podcast by KevinMD.