Sanjeev Bikhchandani (@sbikh) profile picture

Internet entrepreneur and investor

New Delhi
Joined April 2009
Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)Photo by Sanjeev Bikhchandani (@sbikh)
Way to go. I must confess I was a bit sceptical in the Board meeting when the idea of an Ambulance service was proposed. How on earth would we ensure arrival in ten mins. Initially in the pilot period there were one or two ambulances servicing Gurgaon only. I disregarded it as a small side activity. And then before I knew it the service had expanded to cover all of Delhi NCR. And I began to get messages from all sorts of people about how good the service was and how it was a life saver. When the tragedy at Satya Niketan happened and I saw all the reels praising Blinkit I called Albinder and asked how many Ambulances were deployed to cover all of Delhi. He told me 67 - at any point of time there are that many ambulances active on the streets of Delhi. And after Satya Niketan I have begun to get calls from people all over India requesting for the service to be started in their city including from Members of Parliament @deepigoyal @albinder @letsblinkit @zomato @blinkitcares
I started Zomato with a spirit of service. Blinkit Ambulance is what that spirit of service looks like today. In the last 2 years, we have served ~20,000 emergency cases (~42,000 cases in total). We haven't charged a single rupee for any of them. And we want to keep it that way. With everything free, a growing share of bookings are for routine checkups, hospital visits and hospital-to-home transfers, trips that an Uber or private transport could have handled just as easily. Every such booking keeps a fully equipped emergency ambulance with paramedics off the road when someone's life may depend on it. So we are making a change from now onwards: Emergency transfers – free, as always. Non-emergency transfers – ₹2,500, charged after the trip. Broadly in line with what private ambulances charge. This money goes to Eternal Foundation, which runs these ambulances and will help us scale them even further. We hope that this charge will dramatically drop the usage of our Ambulances for non-emergency cases. 10-minute ambulances have saved and can save thousands of lives, and we need to keep them available for emergencies that need them the most. One more thing. Scaling high quality ambulances is hard. The biggest bottleneck is trained, empathic paramedics. Our training academy is scaling as fast as we can without compromising on quality, and @albinder and team are committed to bringing Blinkit Ambulance to all major cities in India in the next 2-4 years. Stay well, and I pray you don't need us. @sparsh_sehgal – I wish your grandma a speedy recovery, and I am so glad we were able to be there on time.
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I regularly get grateful messages about the Blinkit Ambulance service. This one that I received on August 29 is typical 👇 “I had a really humbling experience with the Blinkit ambulance recently and wanted to share it with you. It was around 4.15 pm on last Monday, I was preparing for my AGM the next day when I suddenly got a call from my teenage nephew saying, “Dadu is vomiting profusely and he can’t get up from the bed.” My dad is 76. He had also called my brother, who was somewhere out. Immediately left for my parents place and was constantly on call with my family, trying to understand what was happening. Managing Dad was becoming increasingly difficult. He was vomiting repeatedly and was also losing consciousness. For once, we thought the worst, could this be a heart attack. It was clear that he needed to be hospitalised immediately. My brother was on his way, but I was already thinking about how we would get Dad to the hospital safely. In that state, taking him in our car felt impossible. And thats when I thought, let me try Blinkit ambulance. I booked it, gave them the hospital details and they reached our home in about 20 minutes or may be less. But what happened next is what I really want to tell you about. As soon as I booked it, I got a call from the paramedic in the ambulance. He took a very detailed account of Dads condition as to what had happened, whether he was responding, what exactly was happening etc. I was still on my way, so I got my family on the call with them. They were also guiding us on what to do till they reached. When they arrived, they brought all the medical equipment inside the house. They had a proper monitor, like the one you see in a hospital, which checked BP, pulse, oxygen, respiratory rate, temperature and even ECG. They checked Dad and told us his vitals were okay. Once we were in the ambulance, Dad continued vomiting and was losing consciousness. The paramedic team even tried putting a cannula so that medication could be given immediately . But given how unstable he was, they felt it was better not to waste any time and get him to the hospital. And then, in the middle of all this chaos, I could hear someone from the ambulance team calling the hospital and telling them that a patient was reaching in 5–10 minutes along with his details and condition. So the emergency team was already prepared for him before we even reached. By the time I got Dad settled in the emergency ward, the ambulance team had already left. I didn’t even get a chance to thank them. Honestly, in that moment of absolute panic, this felt like a godsend 🙏 When you are watching your 76 year old father become unwell, repeatedly vomiting and slipping in and out of consciousness, you are just desperately trying to get him the right help. Having a team arrive so quickly, bring medical equipment, assess him, manage him in the ambulance and coordinate with the hospital, it was so much more than what I expected from an ambulance service. In a critical situation like this, it can genuinely be life saving. And they did all of this without charging anything. At that moment, I would have paid anything to get my dad the help he needed. The fact that Blinkit provided this kind of response and care, so quickly and professionally, without charging us, honestly left me quite overwhelmed. I didn’t get a chance to thank that team. So I thought the least I could do was tell you what happened. It was honestly Blinkit when it mattered most. ❤️ “
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Welcome aboard. Looking forward to working together
From the newspaper Sudoku and crossword to now wordle - puzzles have always had strong pull. Now mind sports have a serious audiences globally Happy to back @matiks_play as they announce their $10M raise. India has some of the sharpest minds in the works - this can be a great India for the World story … look forward to the journey 👍
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Well done @JawedAshraf5
At the #SIALParis inauguration today, in the presence of French 🇫🇷 Minister Anne Genevard, & international audience, spoke about - the new agricultural revolution in India, led by small farmers. - our diversity, resilience, sustainability, organic, innovation and self sufficiency - the rapid growth of food processing industry at global standards - new opportunities for Indian farmers and MSMEs in our FTAs - our SIAL theme ‘Feeding our Tomorrow’ 🇮🇳’s commitment to global food security. - in the UN International Year of Woman Farmer 2026 women-led innovation & tech driven farming is empowering rural women and transforming lives.
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Congratulations and well done
building agents is easy getting them to production is hard today we’re launching @neatlogs to fix that
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Way to go Alok
I’ve always wanted to write fiction. My first novel #TheLionsShare will be published on November 23, initially in India, by Harper Collins (Fourth Estate). For all who enjoyed #TheMoneyTrap, this is a darkly comic exploration of what I might have become. @HarperCollinsIN
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A significant mile stone for Indian AI. Well done @GnaniAi
VP of India Shri @CPR_VP unveiled Gnani Artha last friday: our end-to-end sovereign AI stack. Built on Gnani Evon 3.3, our 30B open-weights model trained natively in 11 Indian languages, and Gnani Plexus, our agentic platform. Built in India. For India.
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Just finished reading The Imitation Englishman by Devki Pande! A rip-roaring tale of Indians in the First World War, inspired by the author’s own great-grandfather, who travelled to Germany to study law in 1916. It was interesting how a subject of a British colony lived and studied in Germany during the War at a time when Indian soldiers were fighting the Germans in Europe and Africa. Blending historical research with family histories, the novel explores identity, colonialism, and the extraordinary choices Indians were forced to make during a period of global upheaval. If you read any book this year, let this be it!
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Spot on
This is a good oped in Sunday Times. India has already created 12 million gig jobs without a government jobs guarantee, giant factories or taxpayer-funded payrolls. That is something to build on not something to be ashamed of. And for many, platform work is not exploitation but a dignified escape from low-productivity, low-paying alternatives. Wage dynamics are revealing. A garment worker in a formal factory earns roughly ₹12,800 to ₹15,700 a month across Tamil Nadu, Karnataka, Gujarat and Haryana. OTOH,a platform driver can gross around ₹27,000, or roughly ₹19,000 after operating costs while retaining something a conventional factory job cannot offer.+ flexibility and the ability to enter the labour market almost immediately. And the oped also points to the ideological contradiction of whose who have disdain only for 'gig jobs These are same folks who celebrate MNREGA as dignified employment somehow regard a person freely choosing to deliver food, drive a cab or take platform work as being “exploited”. MNREGA can pay as little as ₹252–₹336 a day in the states Yet the same people who defend guaranteed state-funded manual labour often want to regulate away flexible market-based work that workers themselves choose. Protect workers with accident insurance, portable social security and transparent algorithms. And fight mindset regulating an imperfect but rapidly expanding source of opportunity out of existence.
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Shiprocket IPO subscribed 102x. Congratulations @_saah1l @ShiprocketIndia this is so so well deserved. It is the consequence of more than a decade of effort. Of building a great business brick by brick. Of pricing the IPO right and leaving value on the table. Thank you for allowing us to invest. Ever onwards. To paraphrase what Winston Churchill said in another context. This is not the end. This is not even the beginning of the end. This is perhaps the end of the beginning. @InfoEdgeVC @kitty_agar
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Hidden in this table is one number - a 58x subscription by employees. Nothing reflects the health of an organisation and its culture better than this
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Recd this message on an @AshokaUniv WhatsApp group. Hi All, As we wrap up the year for placements and higher education support for 2025-26, I would like to share Ashoka student achievements. *Career Development Office* We have achieved 100% placements with 425 offers in 153 organisations ( including 73 new recruiters). Highest offer made was Rs. 42.5 lpa to UG’25, CS major. Avg. CTC went up by 16.3% from 11.6LPA to *13.5LPA* Median rose by 7.5 % from 10.6LPA to *11.4LPA* 60% of the placed cohort went to the following 4 top sectors : 1) BFSI (21%) Avg. CTC increased by 4% to 12.7LPA 2) Consulting (19%): Avg. CTC increased by 22% to 16.1LPA 3) Tech (10%) Avg. CTC increased by 29% to 15.1LPA 4)Data, Research and Analytics (10%): Avg. CTC increased by 21% to 13.5LPA *Office of Post Grad* 130 students received ~400+ offers from top global universities. Highlights include *24 Oxbridge admits* (up from 15 in ’25) and *24 Ivy League admits* (up from 13 in ’25). Students received partial scholarships *(ranging from 10% to 80%)* across master’s programs at *Yale, Columbia, UPenn, Brown, Sciences Po, Oxford, Cambridge, LSE, Hertie, NUS* etc. Students also earned 18 full-ride graduate masters scholarships (up from 8) including Rhodes, Gates-Cambridge, Inlaks, and Felix and 16 PhD admits, 12 fully funded.
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At Ashoka we have always told the placements team to not focus on the highest salary (even though that is what makes the headlines in the media and attracts eyeballs). What is more important is to ensure 100% placement at scale. Everyone from the graduating class at Ashoka who is seeking a job should get one. I am glad we are successful on this one. Also what is the lowest salary and the bottom quartile. That must be lifted. A significant number of Ashoka graduates join not for profits which do not pay as much as the private sector. This makes a focus on the bottom quartile all the more important. I suspect that Ashoka is doing better than most of the best liberal arts colleges in India on these metrics. The difference between Ashoka and other colleges is that we have a full time team drawn from the corporate sector for placements. Students don’t manage placements. Students are very capable but they change each year - so continuity is lost. Students managing placements can give you free labour in the placement cell but is a bad model. The placement team has over the years done a tough concept sale in a slowing hiring environment. When industry is conditioned to hiring MBAs, Engineers, CA’s and B Coms the Ashoka placement team has gone out and convinced companies that Liberal Arts graduates bring perspective, critical thinking, better communication and analysis to the table and so are better in an AI world. It has taken some effort to convince recruiters about this but it has gotten done. Of course it helps a lot that the Ashoka graduate is good and very employable
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A well argued piece by my friend Amit Sinha (IIMA Class of 1993) about all the drama around campus reconstruction and the misguided IIMA Alumni who successfully ran a campaign to block the institute administration’s effort and held IIMA hostage amitsmusingsonstuff.blogspot…
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IPOs are back. This is great news for the start up ecosystem. And for VCs it means exits. It has been known for sometime that India is the best IPO market in the world for companies below a market cap of USD 4 billion or thereabouts. It is also validation of what some of us have been saying for several years. It doesn’t make sense for Indian Startup’s and founders to flip to an overseas domicile or to incorporate overseas - you run a serious risk of not getting an exit for your investor through an IPO for a long long time. Sure you can do a strategic sale but that would most likely mean your own exit too. So if your ambition is to stay in the company for the long run and go public India is the best place for a start up to domicile @InfoEdgeVC @DPIITGoI m.economictimes.com/markets/…
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Sanjeev Bikhchandani retweeted
Info Edge’s letter to shareholders capturing our investment strategy and an update on our investments in startups in AI, Deeptech and Consumer Tech got published today. Link attached. Feedback is welcome. bseindia.com/xml-data/corpfi…
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Sanjeev Bikhchandani retweeted
Ashoka University has announced the appointment of Rishikesha T. Krishnan as its next Vice-Chancellor, effective 1 August 2026. Professor Krishnan is one of India's most respected academic leaders and has previously served as Director of both IIM Indore and IIM Bangalore. A noted management and policy scholar, his work on systematic innovation has had a significant impact across academia, industry, and public policy. Sharing his thoughts on his appointment, Professor Krishnan said, 'Since its inception, Ashoka University has set high standards as a new-generation, research-driven institution. It is a great privilege to lead the University as its Vice-Chancellor at this critical yet exciting juncture in its evolution.’ Ashoka University warmly welcomes Professor Rishikesha T. Krishnan as its next Vice-Chancellor. Read More: ashoka.edu.in/rishikesha-t-k… (@rishikesha, @PramathSinha, @somakrc) #AshokaUniversity
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Sanjeev Bikhchandani retweeted
India’s fertility rate has fallen below replacement for the first time in the country’s history, declining from a TFR of 2.3 to 1.9 in just a decade. Delhi’s fertility rate now sits at 1.2, lower than Finland’s. Follow: @AFpost
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Sanjeev Bikhchandani retweeted
A British biologist looked at 200,000 years of human history and found that the entire reason humans broke out of poverty was not intelligence, not language, not even agriculture, but one mechanism so simple a 6-year-old could explain it. His name is Matt Ridley. He is a zoologist by training, an evolutionary biologist by career, and in 2010 he wrote a book called The Rational Optimist that quietly argued the most important fact about human progress had been hiding in plain sight for the entire history of economics. Naval Ravikant has been telling people to read everything Ridley has ever written for the last 15 years. The reason is the argument inside this one book. For 200,000 years, anatomically modern humans walked around with the same brain you have right now. Same skull size. Same neural architecture. Same raw capacity for language, planning, and abstract thought. For roughly 190,000 of those years, almost nothing happened. Generation after generation lived and died inside the same Stone Age toolkit their great-great-grandparents had used. Then somewhere around 50,000 years ago, the line on the chart of human progress started to tick upward. Then it bent. Then it exploded. The question Ridley spent years on was the only question that mattered. What changed. It was not the brain. The brain had been the same for 190,000 years. It was not language, which had existed long before the takeoff. It was not even agriculture, which arrived only 10,000 years ago and was actually preceded by the upward bend, not the cause of it. What changed was that humans started trading with strangers. This sounds too small to be the answer. Ridley argues that it is the answer to almost everything. The moment one human exchanged a useful object with another human from a different group, something happened that no other species on earth had ever done. Two ideas that had developed in isolation came into contact. The flint knapper learned what the spear maker had figured out. The fisherman from the coast learned what the hunter from the forest had figured out. The two pieces of knowledge fused into something neither side could have produced alone. Ridley calls this ideas having sex. The phrase sounds frivolous and it is meant to. The point is that ideas, like genes, get better when they combine with other ideas from different lineages. An idea sitting inside one head, no matter how brilliant the head, eventually hits a ceiling. The same idea exposed to ten thousand other ideas does something genes do under sexual reproduction. It mixes. It recombines. It produces offspring nobody planned. The cleanest proof of this argument is the most uncomfortable case study in the book. Tasmania. Around 10,000 years ago, rising sea levels cut Tasmania off from mainland Australia. A population of roughly 4,000 humans was now isolated on an island, with no possibility of contact with the rest of humanity. They had the same brains. The same language. The same starting toolkit as their cousins 150 kilometers north. The natural experiment was now running. What happened next is something no economist or geneticist had ever predicted. The mainland Australians kept inventing. Boomerangs. Spear-throwers. Fishing nets. Bone needles for sewing fitted clothes. Watercraft with paddles. Their technology compounded slowly across the centuries. The Tasmanians went the other way. They did not just fail to invent the new tools their cousins were developing. They started losing the tools they already had. Fishing was abandoned within a few thousand years. Bone tools disappeared. Fitted clothing disappeared. They forgot how to make fire from scratch and started carrying lit firebrands from camp to camp instead, relighting their fires from a neighbor's whenever their own went out. By the time European explorers arrived in the 17th century, the Tasmanians had the simplest toolkit of any human society ever recorded. Their material culture had gone backward for 8,000 years. The archaeologist Rhys Jones called it a slow strangulation of the mind. Joseph Henrich at Harvard later proved with formal mathematical models that there was nothing wrong with Tasmanian brains. There was something wrong with their network. A toolkit requires a critical mass of people exchanging skills to maintain itself. The act of teaching a skill is imperfect. Every generation loses a small percentage of what the last generation knew. If your population is large enough and trading widely enough, those losses get caught and corrected by someone else who still remembers. If your population shrinks below a certain threshold and stops mixing with outsiders, the small losses compound until entire technologies disappear. This is the part that should haunt anyone reading this in 2026. Intelligence is not a property of the individual brain. Intelligence is a property of the network the brain is connected to. A genius in isolation will produce less than a mediocre thinker inside a dense exchange of other mediocre thinkers. The thing your ancestors needed in order to break out of 190,000 years of stagnation was not better brains. It was better connections between brains they already had. The implication for any individual is direct and uncomfortable. If you are smart and isolated, you will be outproduced by people half as smart who are connected. The most successful people in any field are almost never the smartest people in it. They are the ones positioned at the intersection of the most idea flows. They are reading more authors than their competitors. They are talking to more people from more disciplines. They are in the rooms where ideas from different lineages bump into each other. Ridley ends the book on the line that sounds optimistic but is actually a warning its this "The future will be invented by people who connect ideas, not by people who guard them."
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For this month's India Brief Q&A, I sat down with Zomato founder Deepinder Goyal, for a feisty and sometimes confrontational exchange ft.com/content/8bb65594-4aa1…
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