Sorare Support

⚽️ Score corrections and live scores: what’s changing From Thursday, November 12, score corrections can validate your Arcade lineups even after the final whistle, and player scores always show their latest version in Arcade and Pro. Here’s what changes: First check, 5 minutes after the final whistle: We first check your lineup 5 minutes after the final whistle of its last match. Until then, corrections can move your players’ scores up or down. This applies to both Arcade and Pro. Below target? It’s not necessarily over. If a score correction later takes your lineup above target, the step is validated automatically. Validated means validated. Once your lineup is validated, it stays validated, even if a later correction lowers a score. Always the latest score. Player scores now always show their latest version on your lineups, in both Arcade and Pro. Club des 100 counts corrections too. If a correction takes a player’s score to 100, you get the reward. If a later correction lowers it, you keep it. Restarting a board ends corrections. Once you restart a board, score corrections no longer count for its previous lineups. Arcade Squad. Your result is settled the next morning at 6:30AM UTC (7:30AM Paris time), using the scores at that moment. Your reward is available to claim shortly after. Other Missions don’t change. They still use scores from 5 minutes after the final whistle. These changes go live at the start of the international break, so lineups that failed before Thursday, November 12 can’t be validated by a score correction. All the details are here: How does scoring validation work in Arcade? go.sorare.com/5mnarcade How does scoring validation work in Pro Mode? go.sorare.com/5mnpro

📢 ALL-STAR DEADLINE EXTENDED! ⚽ ⏰ The All-Star competition deadline has been pushed back to Thursday, November 12 at 4PM CET! 🔮 More time to prepare your lineups and make your final adjustments. 🔥 Make sure your squad is ready before the new deadline!

📢 SORARE PRO UPDATE Two updates are on the way: 🏆 Separate Tiering: Separate tiering in Sorare Pro will be available before the next Game Week. ⚒️ Crafting: Crafting will also reopen before the next Game Week. Despite our best efforts to have everything ready tonight, we need a little more time to finalize these updates. Thank you for your patience and understanding! 💙

🛠️ Crafting Temporarily Closed Hi Managers, Crafting is temporarily closed while we work on an update. The new Divination Set introduces changes to player tiers in Arcade. We're implementing separate tiers for Pro and Arcade to ensure these changes don't affect your Pro crafts. 🗓️ Crafting is expected to reopen early next week. We're doing everything we can to bring it back before Tuesday's rewards. 💎 Your Essence is safe and will remain in your balance. We'll let you know as soon as Crafting is available again. Thanks for your patience! 🙏

✅ Update: Gem Purchases Issue Resolved All impacted Managers have either received their missing Gems or have been refunded. Thank you for your patience and understanding! 🙏

⚠️ Gems Purchases Issue We're aware that some Managers are experiencing issues with Gem purchases not appearing in their accounts. We will investigate this issue We'll keep you updated. Thank you for your patience and understanding! 🙏

🚨 Rayo Vallecano vs Athletic Club: Match Suspended The match was suspended after 25 minutes (0-0). ⚽ Players keep the scores they had when the match was suspended ✅ Managers who reached their target with players from this match have already had their Steps validated For other active lineups featuring players from this match, if the target is reached, the Step will be validated shortly after the lineup's last match ends ⏳ Scores will become final on October 11 at 8 AM CET. Steps that have not reached their target will fail.

🔵 Instant Buy Super Rare not working for Double Up We are aware of an issue affecting Super Rare Instant Buy purchases only as part of our Double-Up promotion. We’re currently working on a fix, and the missing rewards will be automatically backfilled once the issue is resolved. Thank you for your understanding and patience!

Issue with HyperGlitch Squads We’re currently experiencing an issue with Squad points. As with yesterday’s issue, this will be corrected so that you can claim the rewards you’re entitled to. We’ll also investigate the root cause of the issue further to make sure it’s fixed permanently. Thank you for your patience! 🙏

Issue with HyperGlitch Squad Points We’re aware of an issue with Squad Points not being counted correctly. We’re looking into it. Thanks for your patience!

Rewards are here, enjoy! 🎁 teapawt.org/soraresupport/status/2…

We'll have a little delay with the rewards tonight, but it shouldn't be too long. We'll keep you posted!

The Gems and Market Credits exceptionally granted as a goodwill gesture have now been distributed 💎 teapawt.org/soraresupport/status/2…

⭐️ Star & Icon Collection Missions Update We’ve heard your feedback: Star & Icon missions will no longer rely on dynamic player tiers. Instead, each league will have a fixed list of top players 🔒 ✅ Your current progress won’t go down ➕ More players will now count 📋 Full lists are available directly on each Collection mission page Read more: sorare.com/blog/football/upd…