Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.
San Francisco
Joined November 2009
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Starting at approximately 06:10 UTC on October 20, 2026, ThousandEyes observed an outage affecting Google Cloud's europe-west2 (London) region. During the incident, the region experienced a complete drop in availability, with network traffic unable to reach the service. Google acknowledged the incident on its status page and attributed the disruption to power-related issues. ThousandEyes observed services beginning to recover from approximately 11:30 UTC, with Google declaring the incident fully resolved at around 14:00 UTC.
Explore the outage within the ThousandEyes platform (no login required): cs.co/6012BHpfvw
Cisco ThousandEyes retweeted
NetOps teams don’t need more alerts. They need a clearer path from signal to action.
New capabilities in Agentic Actions bring correlated incidents, expanded AI-powered root cause analysis, and Deep Reasoning into one operational experience—helping teams understand what happened, why it happened, what evidence supports the conclusion, and what to do next.
It’s another step toward AgenticOps: humans and AI agents working together to investigate complex issues, reduce manual triage, and act with greater speed and confidence—while operators maintain oversight and control.
Read the @thousandeyes blog to see how Agentic Actions is moving network operations from alert to understanding.
➡️ cs.co/6013BGviBB
Taking action isn’t the finish line. You still need to know if it worked.
Did experience improve? Did the change have the intended effect? Is the problem resolved?
Continuous Assurance gives AI agents the evidence to validate outcomes and use what happened to inform the next decision.
Because as autonomy increases, proving the outcome matters even more.
➡️ cs.co/6018BGvbEy
#CiscoAssurance
When an AI agent fails, the agent may not be the problem.
Models, applications, APIs, cloud services, networks, SaaS, and the Internet all play a role. When any one of them fails, the agent may not have the context to know why.
Cisco Assurance brings visibility across those dependencies, helping teams understand what’s working, what isn’t, and where problems originate.
See what it takes to assure the agentic ecosystem.
➡️ cs.co/6019BGUfbV
#CiscoAssurance
Big news for IT teams! 📢
Cisco ThousandEyes Endpoint Agent support is now available for the Cisco Video Phone 8875. Get end-to-end visibility into your collaboration quality, isolate network issues faster, and assure every call in real-time.
Already supporting the 9861 and 9871 models—we’re expanding your view into the user experience.
Check it out: cs.co/6015BGUAkx
AI helped you find the problem. Now it can help fix it.
Cisco is bringing deep reasoning, network intelligence, and governed actions together, so teams can automate more of the work behind troubleshooting and remediation, while keeping the right controls in place.
See how Cisco is building toward autonomous operations.
➡️ cs.co/6016BGUfZq
#CiscoAssurance
Your network has the evidence. Now AI can help make sense of it.
With access to assurance intelligence across the network, cloud, SaaS, and Internet, AI can help teams connect the evidence, get to the root of an issue faster, and make better-informed decisions.
See what AI-assisted operations can look like with Cisco Assurance.
➡️ cs.co/6018BGUfXr
#CiscoAssurance
As operations become more agentic, AI needs more than access to data. It needs reliable context to understand what’s happening, decide what to do, & know whether an action worked.
See how we’re helping build the foundation for trusted AgenticOps.
➡️ cs.co/6017BGip0X
Starting at approximately 07:50 UTC, ThousandEyes observed intermittent availability issues for Salesforce from vantage points across the globe.
During the incident, Salesforce returned HTTP 503 (Service Unavailable) responses, and requests to Salesforce sometimes timed out. This pattern is consistent with an application-layer issue, and we saw no signs of network degradation.
Cisco ThousandEyes is now integrated with Cisco Cloud Control, bringing end-to-end assurance intelligence into the operational workflow.
See what this means for modern network operations: cs.co/6015BGyElF
Cisco ThousandEyes unifies overlay, underlay, and application insights into a single, vendor-neutral view.
If your team is facing blind spots across your SASE or SD-WAN fabric, Cisco and ThousandEyes are here to help.
Read the blog to learn more: cs.co/6017B1webS
Troubleshooting 90% faster? It’s possible with the right visibility.
By deploying Cisco ThousandEyes, Helsana gained the end-to-end visibility needed to identify and correct network issues before a support ticket is even raised.
Read the full story here: cs.co/6019B1Mwr5
When location data is wrong, DNS traffic steering fails—making apps feel sluggish for no obvious reason.
A Starlink site in Perth saw GitHub latency jump from 65ms to 250ms.
See how we traced the DNS flaw:
👉 cs.co/6013B1MEoJ
🚀 Operational data isn't just for Network Engineering anymore—it’s a strategic asset for the entire enterprise.
Discover how Cisco ThousandEyes MCP is democratizing operational intelligence & turning network telemetry into enterprise risk mitigation.
👉 cs.co/6016BE7JYC
Say hello to our brand-new page for Internet Insights: Provider Intelligence!
Now you can identify, score, and compare network service providers side-by-side using 100% data-driven collective intelligence.
Turn months of vendor research into minutes.
➡️ cs.co/6011BDNTP1
When autonomous vehicles hit a snag, they shouldn't just stop dead.
What is "graceful degradation", and why does it matter for AI projects?
Find out in The Internet Report’s latest episode.
🎙️ cs.co/6011BDag7U
In time-series analysis, the challenge isn't just finding anomalies—it’s finding the right ones. 🔍
Read our latest blog on using supervised ML to distinguish harmless noise from high-priority anomalies that actually demand action: cs.co/6013BD9HCz
