Co-owner of https://teapawt.org/t.co/NfoWd03e6x. Research leader @etsy
Toronto
Joined September 2011
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Cassie Kaiser retweeted
Allyship is not about saving people. It’s about using your power, platform, and privilege to dismantle systems of oppression and hate. Also PLEASE spend less time debating and more time reflecting, unlearning, learning, and actioning 🙏🏽♥️
#fromaplaceofloveandgratitude
Cassie Kaiser retweeted
My friend @SefunmiOshy and a group of builders just launched Crystal: RateMyProfessor but for police officers & departments. It's on @ProductHunt today! producthunt.com/posts/crysta…
Cassie Kaiser retweeted
🗣🗣Critical and constructive feedback is a part of the allyship journey. If you’re not open to receiving it without becoming defensive and pointing to all of the things that you HAVE done, you’re not ready. Next time ask how you can improve. Ego has no place here.
Cassie Kaiser retweeted
I’ve seen tweets asking if @Shopify has a list of Black-owned businesses. I don’t know if a formal list exists but I’ll do my best, as someone who interviews store owners every day, to highlight the stories of the incredible Black founders I’ve met through my work. (Thread) 1/
Cassie Kaiser retweeted
I think it’s important for us as allies to start educating ourselves without the expectation of having to be spoon-fed this information while our black friends grieve, so here’s a thread for allyship learning that I’ve found in several FB groups and Twitter 👇
Out of respect and empathy for our merchants and partners, we decided to put primary research on hold. Ariel and I chatted with Gene about the decision, what it means for the research team and how we’re pivoting to continue to support the company in making great decisions.
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Cassie Kaiser retweeted
Good reminder for anyone who thinks that product analytics are 'what people do' and more valuable than 'what people say' in qual research.
It is really 'what people do given the current state of our product design' and not 'what they'd do if they could what they wanted'
“Your analytics are skewed. They’re biased towards visitors who’ll tolerate the experience you’re delivering” @AndyDavies
Absolutely spot on.
Shopify app development + UXR = 💖
Excited to hear from @ShopifyUX UX Researchers, Nikita and @andyramjam about tips and strategies for successfully recruiting research participants for app dev studies.
Stoked to announce @up_at_five will be hosting an @Shopify App Developer meetup on Oct 1st.
This time around we're focusing on UX Research and Design for apps. RSVP 👉 bit.ly/app-dev-meetup
As researchers, effectively communicating insights is arguably one of our most important skills. Melanie recently experimented with how to share out insights by creating a UXR gallery - an immersive way of engaging with the output of her research. medium.com/p/putting-your-re…
Cassie Kaiser retweeted
We've published a more detailed schedule of what you can look forward to at #shopifyunite. There are only a handful of spots left, so if you haven't applied to attend, now is the time! Can't wait to see you there! unite.shopify.com/schedule – at Toronto, Ontario
Can’t wait for this 🤩 Look forward to seeing all my UXR pals and meeting new ones!
Want to find a great organization to work at but not sure where to start? @ShopifyUX is looking for folks new-to-research all the way through to experienced technical leads and managers 👀Say hi at #UXRConf 👋- they'll have a booth set up to meet you! buff.ly/30Dy21D
Cassie Kaiser retweeted
I wrote on outwitting the fear of seeming foolish...a month ago. Then befittingly got over a fear of it being silly. medium.com/@emma.craig/ceci-…
Sneak peek of a little something something @CassKaiser and I have brewing with @stellaleanna's help 👀🤔❤️
Can't wait for this 🙂 @SheWorx "8 Step Process to Predictable and Sustainable Growth" with @sylvng sheworx.com/events/details/s…