Mat ⚙️

I'm going to try something to make your timeline cleaner on Twitter: #net_n - new article/video #net_r - sharing already published stuff again #net_u - it's not a new post, but it has new information Feel free to mute the # of your preference!

after 16 min of call with booking.com they refused a refund because it is my fault that I agreed to the rebooking fee when their system was showing that the flight wasn't cancelled 3h after the scheduled departure. This company is a joke

Currently im sitting with a customer support rep that decided to stop responding to me

booking.com is struggling to understand they are on my bank statement

Booking.com agents have reading issues

and here we are going again in circle

I guess the details are in details...

So... no contact, email, nothing since the 30th.. What are my odds today? This is going to be 6th escalation of the same issue. Can we all agree that the customer service of @bookingcom is incompetent as hell?

As if my dashboard wasn't complex enough. While writing the article, I came up with the idea of using a plant's location to pull the temp sensor and calculate faster water loss in warmer rooms (or floors, if you don't have enough sensors) #featurecreep youtube.com/shorts/OwZJx1X86…

Adobe to Resolve switch so far I just edited and posted my 1st short using Davinci Resolve. Just under 2min long. It would take me about 20 min to edit in Adobe, but I spent almost an hour with Resolve. I hate how inefficient I am during the learning process.

Things got out of hand, and I may have created the best e-ink dashboard for @home_assistant there is! It all started with updating a driver on @seeedstudio e-ink display... youtube.com/shorts/OwZJx1X86…

What's the worst habit of using AI in coding? I'll start Making the most fundamental code changes once everything is working because I don't like how it feels. Changes like this are only viable late in the project because, thankfully, I don't need the manhours to redo it.

Hey @financialombuds @bookingcom keeps telling me to wait for a reply to the escalation at each point of contact (they advise 72h). This is now the 5th time I have escalated this over the period of 7 weeks. Your page asks for the final reply evidence, how do I proceeed?

Are they all reading from the same script?

What are the odds of being asked to wait 3 days again for another escalation @bookingcom

I didn't know paying a rebooking fee on a cancelled flight was a gesture of goodwill?

to the Suprise of absolutely no one, no call attempt made that day, no contact whatsoever

A supervisor is supposed to call me within 3 hours - looking at the time of the last update on here this isn't going to happen and I'm in for another thrilling 2h session of " we don't fucking care, we overcharged you"

No more screenshots - but we may have a call transcript since their supervisor will call me (maybe)