Zoom has been recognized in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service for the second consecutive year. 🎉
We believe this recognition reflects the evolution of Zoom Contact Center and our approach to bringing AI, customer experience, and communications together on one platform.
Our jobs revolve around conversations... and catching the context is mission critical. 🚀
At Zoomtopia, our CMO Kimberly Storin broke down why context is the real currency of productivity. Miss it, and the conversation happened for nothing.
That's the whole idea behind Zoom's Unified Context Layer. The insight inside every conversation doesn't get lost, it gets captured and put to work.
Ready to learn more? Zoomtopia sessions are available on-demand now. 🔗➡️ zm.me/4wHYzsC
🎉 Zoom for its Zoom Revenue Accelerator is recognized as a Niche Player in the 2026 Gartner® Magic Quadrant™ for Revenue Action Orchestration for the first time.
A unified platform bringing communications, AI-powered revenue intelligence, and sales workflows together to help organizations reduce complexity and improve productivity.
📥 Learn more: zoom.com/en/blog/zoom-revenu…
Most work is a two-step process:
1️⃣ Have the conversation
2️⃣ Go back to your computer and do the work
At #Zoomtopia, our CEO Eric Yuan shared the vision we're building toward: using AI to consolidate those two steps into one. When your Zoom call ends, ZoomAI helps get the work done for you.
Log the ticket ✔️
Create the slide deck ✔️
Draft the follow-up email ✔️
Write the project plan ✔️
Zoom gets it done.
🎥 Watch Eric break it down ⬇️
Your meeting ended. Your context shouldn't. ✨
Decisions, action items, and customer history shouldn't vanish when the call does. At Zoomtopia 2026, we introduced the Unified Context Layer, connecting conversations, documents, and data so you always have the full picture.
🔍 Find answers across Zoom and 40+ apps with Agentic Search
📝 Turn meeting notes into follow-up actions with My Notes
🤖 Give AI agents the context to produce structured deliverables
Read the full blog here → zm.me/UnifiedContextLayer
The countdown is on. Zoomtopia 2026 launches in two hours... Clear your schedule and get ready to tune in → zm.me/4aV37DO
It's go time. A full week of ideas, innovation, and inspiration is starting… don't sit this one out. Register now → zm.me/4wHYzsC
Some tools are approved. Some aren’t. Most don’t talk to each other.
When it all comes together, work doesn’t just feel better… it runs better. → Read the Operational Resilience Ebook: zm.me/operational-resilience
Got questions? Get answers.
Zoom Virtual Agent handles common customer needs across industries, from retail to HR to finance, without the wait.
Learn more ➡️ zoom.com/en/blog/build-a-vir…
Angela Morrison left Venezuela with her young daughter, almost no English, and a dream.
From restaurant kitchens where she couldn't understand the orders being called out to her, to selling 72 online cake decorating classes on her very first launch day, to designing and manufacturing her own baking tools for decorators around the world. Her story is one of pure, hard-won reinvention.
Chapter 4 of the Solopreneur 50 docuseries: The Art of Following Your Heart follows Angela's journey and how she:
🍰 Built Cakes by Angela Morrison from scratch
📸 Grew a global following on Instagram, one sugar flower at a time
🌍 Collaborates with product designers in Russia, Switzerland, and Turkey via Zoom
Watch Chapter 4 now: zm.me/solo-docuseries-4
#ZoomSolopreneur50 #SolopreneurLife #CakesbyAngelaMorrison #WomenInBusiness #ImmigrantEntrepreneur #SmallBusiness
From buyer signals to revenue action.
Zoom Revenue Accelerator was recognized as a Strong Performer in The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2026.
Explore our blog to learn how connected conversation intelligence and deal context can help revenue teams work smarter.
🔗➡️ zoom.com/en/blog/zoom-revenu…
📄 One .docx goes in. A client-ready quote comes out.
Zoom Paper, part of @ZoomAIProdSuite, uses AI to rewrite, summarize, and restyle — then hands it back with the formatting intact.
→ Import a .docx.
→ Ask AI to update the terms from this week's meeting notes.
→ Co-edit with everyone on the call, live.
→ Save as Word, save as PDF, or send it to print.
Try Zoom Paper → paper.zoom.com
#ZoomPaper
Are your best practices still the best? Here’s what data from the latest Webinar Audience Behavior Report says about timing, attendance, and engagement. How will it change your next event?
Learn more: zm.me/3Rw5WVq
T-minus 1 week until Zoomtopia.
It’s your chance to see firsthand how Zoom is bringing everyone into the future of work. Don't miss it.
Register now 👉 zm.me/4wHYzsC
🎓 Announcing Zoom Classroom and Zoom Video Management 2.0, built to help higher ed connect instruction, learning, and engagement insights in one place.
We're also proud to share that Zoom has earned the EDUCAUSE Higher Ed Ready™ designation, recognizing our commitment to supporting the distinct needs of higher education.
See how Zoom is helping institutions bring together live instruction, video learning, and student insights 👉 zm.me/3TYJx42
Some customer problems need a human touch.
Zoom Contact Center makes it easy to connect customers with someone who can help.
Learn more ➡️ zoom.com/en/blog/why-cx-lead…