The official Twitter page for the DC311 Call Center, providing city services and information 24/7 365 days a year. Dial 9-1-1 for emergencies. #WeAnswerTheCall
Washington, D.C.
Joined June 2011
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DC311 retweeted
Updated: Additional Road Closures
⛔️1100 Block of E St NW (NTE)
⛔️1000 Block of Pennsylvania Ave NW (NTW)
🚗Continue to follow the Authorities directions - Closures are subject to change
DC311 retweeted
Attn: The following Road Closures are in place due to the gas leak at 436 11th St NW -- No vehicular or pedestrian traffic until further notice
⛔️500 thru 400 Blocks of 11th St NW (NTS)
⛔️1100 Blocks of E St NW (NTE)
🚗Seek alternate route or follow MPD directions
DC311 retweeted
It's leaf season in Washington, DC.
What to know:
1. Leaf collection service starts 11/2
2. Every DPW-serviced street will get two passes
3. Rake leaves into tree boxes or along the curb
Let's work together to keep DC clean and beautiful. Learn more: dpw.dc.gov/leaf
Last week, DC 311 handled 11,113 calls for service for District residents.
These were our top5️⃣service requests. ⤵️
1️⃣ Bulk Collection
2️⃣ Parking Enforcement
3️⃣ Scheduled Yard Waste
4️⃣ Dockless Vehicle Parking Complaint
5️⃣ DC Health Rodent and Vector Control
DC311 retweeted
Heading to one of the District's exciting weekend events? Stay aware of your surroundings. If you see anything out of the ordinary, tell event staff or call 9-1-1.
Learn more and report suspicious activity online: iwatch.dc.gov
If you see something, say something.
DC311 retweeted
DC residents now have a new tool to check their trash and recycling collection information. With DPW’s Collection Status Map, enter your service address to see your collection days and the current status of the route serving your home.
Just 3 steps:
1️⃣ Enter your address
2️⃣ Check your schedule
3️⃣ See your route status
Learn more: dpw.dc.gov/collection-status…
DC311 retweeted
If you're a DC resident with extra yard waste, this post is for you.
Get up to 20 bags of leaves, grass, and branches picked up for free by the DC Department of Public Works.
Schedule an appointment by calling 311 or visiting 311.dc.gov
DC311 retweeted
The National Weather Service has issued a Severe Thunderstorm Watch for the District until 9:00 PM tonight, September 4th. Heavy rain and high winds are possible.
Take time to prepare.
Visit ready.dc.gov for more.
DC311 retweeted
Service alert: One of OSSE-DOT’s bus terminals is without power after last night’s storm, affecting Routes 800–899. Citywide outages and road debris may cause delays this morning. Our teams are working to manage transportation services. Route updates: bit.ly/DailyDOTUpdates
DC311 retweeted
Recovery efforts from last night’s storm are ongoing & we're coordinating w/ @DDOTDC, @DCDPW, @DCDGS, @311DCgov,
@PepcoConnect & others.
If you've previously reported a downed tree to 311, pls avoid making a 2nd report. District crews are working hard to address all reports!
DC311 retweeted
#DCsBravest are responding to numerous calls for wires and trees down due to the storm.
Please follow the warnings below if you come across downed wires.
DC311 retweeted
The District was impacted by severe weather tonight, including winds up to 70MPH and heavy rain.
Remember to use 311 to report storm damage. 911 is for emergencies only.
DC311 retweeted
UPDATED TRAFFIC ADVISORY: Freedom 250 Grand Prix Of Washington, DC
mpdc.dc.gov/release/updated-…
mpdc.dc.gov/release/traffic-…
DC311 retweeted
Join us tomorrow to help build the next DC 311 app!
@311DCgov & OCTO are hosting a virtual Resident Engagement Session — ask questions, share feedback, and shape the redesign.
📅 Thu, Aug 20 | 1–2 PM
📍 Virtual
Free and open to everyone.
Register: s.dc.gov/311-App-Sessions
DC311 retweeted
Planning a yard cleanup? Don’t forget to schedule your yard waste pickup first.
DPW collects yard waste by appointment only through 311.
✔️ Paper bags only
✔️ Up to 20 bags
✔️ 50 lbs. max per bag
Scheduling helps us provide better service while supporting DC’s zero waste goals.
Call 311 or visit 311.dc.gov to book your pickup.
DC311 retweeted
Although the DC DMV Service Centers are closed on Mondays, there's still a long list of things you can accomplish from the comfort of your own home! 📲 💻 #SkipTheTrip and visit us on your schedule. Find out more: dmv.dc.gov/service/dc-dmv-mo…
DC311 retweeted
DC's 311 app is getting a redesign — help shape it!
Ask questions & weigh in directly.
📅 Thu, Aug 20 | 1–2 PM
📍 Virtual
Free and open to everyone. Interpretation and ASL services available upon request.
Register: s.dc.gov/311-App-Sessions
#DC311 @311DCgov
ALT A promotional graphic on a red background featuring a smartphone displaying the text "Your App. Your Voice. The Future of DC311's App. Join a Resident Engagement Session." A red banner below reads "Register: s.dc.gov/311-App-Sessions." Logos at the bottom show OCTO (Office of the Chief Technology Officer), the DC 311 seal, and the Government of the District of Columbia with Mayor Muriel Bowser.
ALT A woman in a black polo shirt leans over a table writing on a large flip-chart sheet with a green marker, with 'Chat interface' visible as one of the written items. Several people sit around the table, one holding a smartphone. A flyer reading 'YOUR APP YOUR VOICE' sits on the table, along with a water bottle and markers. The setting appears to be an indoor community workshop or planning event.
DC311 retweeted
REMINDER: Traffic Closures for the Freedom 250 Grand Prix of Washington, D.C., on 8.22.26 and 8.23.26.
Plan ahead, ride Metro, and sign up for Alert DC. There will be parking restrictions & street closures.
Read more: mpdc.dc.gov/release/updated-…
See Map:250.dc.gov/page/transit-upda…
