One of every three customers who end up in the call center visited the website first bit.ly/YEJHaN #CustExp #CustServ
RT @ACIS_Consulting: #EIM | Not all records are created equal. Content cleansing and categorization support: ow.ly/k7hdq #BigData
People who use site #search are more likely to purchase compared to those who use standard navigation. ow.ly/kzgc4
The paradox of #EnterpriseSearch. While most agree it is mission critical there are no strategies in place to manage. ow.ly/kzg9Z
#EnterpriseSearch technology requires regular maintenance in order to be successful ow.ly/kz4XG
#Associations are looking for ways to deliver value and remain relevant to their membership bit.ly/ZNdUCq
5 ways #M3P outperforms printed catalogues: more searchable, updatable, brandable, trackable & accessable bit.ly/ZNdUCq #search #ES
RT @CIOMidmarket: Do any ethical implications of outsourcing play a role in your staffing strategy? Let us know: bit.ly/12N71WH
#Associations, time to move your member catalogue to the cloud. Webinar May 23rd. Register here to learn more: ow.ly/ktdbQ
A New Revenue Generator for Associations bit.ly/ZpSM9v #associationnews
#Associations, time to move your member catalogue to the cloud. Webinar May 23rd. Register here to learn more: ow.ly/ksahb
A New Revenue Generator for Associations bit.ly/ZpSM9v #associationnews
#FederatedSearch takes a user’s query & distributes it to multiple engines, then combines the results back together bit.ly/116dgFH
Thank You! RT @brightbluewave: #FF @NTS_CD @SweetToothCE @COPA_network @ACIS_Search @4CornersGroup @GTAamateurtour
