Processing #automotive manufacturer's #warranty for over 500 clients, we're the undisputed #leader in warranty #claims #processing, #training, and #auditing.
Centennial CO
Joined January 2012
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Thank you to all of our veterans past and present. Everyone at AWN thanks you for your service. #ThankYouForYourService #VeteransDay
There's always time for some good old fashioned customer service!
awninc.com/getting-know-cust…
#automotive #warranty #claims #processing #training
It sounds crazy to be talking about mileage discrepancies but we see them all the time. Let's look at what can be done to eliminate this mistake from happening. awninc.com/mileage-discrepan…
Be on the lookout for GM recalls for full-size pickups and SUVs because of a potential steering problem. autonews.com/article/2018091…
Remember #September11th and all the lives that were lost 17 years ago. We will #NeverForget all the brave men and women who sacrificed their lives to save others.
One of the biggest & easiest chargebacks for an auditor is a missing signature. Check out the important facts for obtaining the customer signature before any work is started on their vehicle.
awninc.com/customer-signatur…
#customersignature #Automotive #warranty #claims #Training
There is more to an added repair than meets the eye. Here's the scoop on what an add-on repair is. awninc.com/examples-of-add-o… #Automotive #warranty #claims #processing #Training
Some mistakes are costlier than others, especially in a dealership. Here are the top 7 mistakes that service advisors make based on feedback from manufacturers and warranty administrators over the last 30 years. awninc.com/top-7-service-adv…
Bulletins, TSB’s, LSC, TJ, whatever they want to call them, have the same requirements as a normal warranty. Here are the rules for them. #Automotive #warranty #claims #Processing #Training awninc.com/repair-performed-…
We've seen an audit where the main chargeback was add-on repairs. Both service manager & dealer had been strict on no added repairs. It turns out that no one realized what all constitutes an added repair. Don't let this scenario happen to your dealership.
awninc.com/what-is-an-add-on…
The claims that need prior approval are usually the large expensive claims. Everyone is part of the process and need to know the specific requirements of prior approval. #automotive #warranty #claims #processing #training bit.ly/2JMuvEz
What do cardiologists and technicians have in common? #automotive #warranty #training bit.ly/2JtJEKH
Do you really need to worry about the time punch on recalls? #automotive #warranty #claims #processing #training bit.ly/2m63zpS
Sometimes we forget about the small items that can really add up in parts cost per repair. Check out some scenarios we've ran into at some dealerships. bit.ly/2yE9mw7
We're looking into what a labor operation includes to see if you're punching in and out properly like the manufacturer wants. bit.ly/2lj4C5m #Automotive #Warranty #Training #Claims #Processing
"It's too late, baby now, it's too late. Though we really did try to time punch! Something in comments just wasn't right and I just can't fake it, oh no." Here's how to prevent this from happening to your dealership. bit.ly/2Mg3X0Q
#Automotive #Warranty #Training
Let's talk about labor operation and it's associate time include for most manufacturers. Plus check out our helpful tips when it comes to technician time punches. #Automotive #Warranty #Claims #Processing #Training bit.ly/2Lkt0hV
Errors do happen daily but it's important to correct them as soon as possible to minimize those errors, stress, and be prepared for an audit. Here are our helpful tips to do daily to reduce errors in your service department.
#Automotive #Warranty #Tr ... bit.ly/2J7YZBt
Please take the time to remember, honor, and celebrate the men and women who served and made the ultimate sacrifice to defend our country. We thank you for your service. #MemorialDay #HonorTheFallen #MilitaryAppreciation #MemorialDay2018
