AlertOps

Every room here started as a reasonable decision. An integration went live before anyone set up routing. The reorg broke the rest. Happy Halloween to whoever is holding the pager. #AlertOps #IncidentManagement #OnCallManagement #Halloween

ServiceNow has on-call and escalation modules. What teams add is the notification itself: phone, SMS, email and mobile app alerts that reach the on-call responder. hubs.la/Q04CL69D0 #AlertOps #ServiceNow #IncidentManagement

Get an on-call change wrong and a P1 pages someone on leave. Ada shows the full change before anything happens. You approve or deny. hubs.la/Q04Cg4zQ0 #AlertOps #AdaAIAssistant #OnCallManagement #IncidentManagement

Two days until 7x24 Exchange. The theme is AI meeting traditional data centers, with sessions on power, cooling and operations at scale. Table T-30. #AlertOps #7x24Exchange #DataCenter #MissionCritical #CriticalPower #DigitalInfrastructure #AI

A P1 lands in ServiceNow. AlertOps finds whoever is on call and alerts their phone. They acknowledge from the alert, and the ticket updates itself. See how the ServiceNow integration works: hubs.la/Q04B_LgY0   #AlertOps #ServiceNow #IncidentManagement

Chellasamy Jamburajan, Deron Streitenberger and Erik Myers are at Table T-30. Bring the alarm problem your team hasn’t solved yet. hubs.la/Q04BT75H0 #AlertOps #7x24Exchange #DataCenter #MissionCritical #IncidentManagement

ServiceNow logs the incident. Reaching the person who fixes it is a separate job. The certified AlertOps app routes alerts and writes every action back. hubs.la/Q04BSMJ50 #AlertOps #ServiceNow #IncidentManagement

Edge inferencing solves a latency problem and creates an operations one. Our CEO Chellasamy Jamburajan joins the RCR Wireless News AI Infrastructure Roundtable tomorrow. #AlertOps #EdgeComputing #AIInfrastructure

During a major incident, someone usually ends up copying names out of ServiceNow, checking who’s on call this week, and dialling people into a bridge one at a time. It’s slow, and it falls apart the day the one person who knows the process is out. #AlertOps #ServiceNow #OnCall

AlertOps is Platinum Partner at 7x24 Exchange next week. Theme: AI and traditional data centers. We’re focused on the first ten minutes after an alarm. #AlertOps #7x24Exchange #DataCenter #MissionCritical #DigitalInfrastructure #AI