Hi there! Thank you for reaching out to us via social media! Without providing any personal details, could you let us know if there are any unresolved order issues? Let us know. We're here to help in any way we can. -Gayle

We understand the frustration. If you're not seeing the refund in the time frame provided please let us know. We're here to help. -Gayle

Apologies for the ordeal you're facing with your seller account. Certainly not the kind of experience we'd want you to have. We'd like to have a closer look into this. Please share your details here: amzn.to/3dVLrJz. We'll get back to you within 6-12 hours. - Vijaya

Hello! We'd like to look into this with you. Please contact us here: amzn.to/UKContactUS. -Christie

Twitter being a social platform, we wouldn't be able to access your account or order details. Please continue to work with our team through e-mail, as this is the best way to resolve your issue. Appreciate your patience. -Mohsin

Hi there. Please keep us posted. We want to make sure it's received and in the condition expected. We're happy to help however we can! -Bryan

We're sorry to hear about the issues! To submit a bulk removal order please visit: amzn.to/3iiFN7o. When submitting, please ensure that all details have been included. You can directly check your files for accuracy using the "Check My File feature" on the page. -Gregory

Thank you for reaching out! Please click here to learn more about pre-order release date deliveries: amzn.to/3jdYLet. You may also learn about receiving alerts on pre-order availability here: amzn.to/32uivVm. We hope that this helps! -Reid

We'd like to escalate this with a member of our Operations team. When you get a chance, please provide your details here: amzn.to/3yM6SGa, so we can look into this further. We're standing by. -Reid

We get your concern. Kindly reply to the last mail sent to you by our team by requesting an update, and we'll get back to you with the same. -Kesha

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