Co-Founder of @AfterShip, a global SaaS company with an end-to-end suite of eCommerce tools for the world's biggest retailers, marketplaces and DTC brands
San Francisco
Joined March 2009
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Pinned Tweet
It was great sitting down with @Davisonthebeat for @BusinessInsider to discuss our recent decision to open @AfterShip’s very first brick-and-mortar US outpost in #Austin, #Texas. See the interview below 👇#RemoteWork
hubs.ly/Q01qQk2h0
Last week, I spoke at the Online Retailer Conference, alongside Tim White, we discussed vital post-purchase insights that businesses need to thrive in the digital age. What an experience! 🤝
This week I’m heading to talk at the Online Retailer Conference & Expo in Sydney, Australia!
I’ve teamed up with Tim White - Head of Operations at Merry People - to provide essential post-purchase insights for your business.
Come and join the discussion on July 20th at 09:30 AM, or head to Booth D144 to ask your post-purchase questions directly to the AfterShip team.
Let me know if you’re attending!
#OnlineRetailer2023 #onlineretail #ecommerceevents #OR23 #retailevents
If you’re at #DELIVER looking to optimize your customer’s post-purchase experience, then join me on June 7th at 1:00 PM!
The discussion will take place at 1:00 PM in the “Case Study Breakout Studio”, but you can also find us at booth F20 👋
#deliver2023 @DeliverEvents
Andrew Chan retweeted
🚚 New Carrier Partner 🚚 We’re proud to announce the latest addition to our 1000+ carrier partners, which is also one of the world’s oldest companies, dating all the way back to the 1500s - The @RoyalMail.
Here’s what Eric P. - Direct of Carrier Partnerships - had to say:
“Royal Mail is one of the most revered names in eCommerce parcel delivery. We’re proud to be one of the few tracking platforms that are officially integrated with Royal Mail.”
Andrew Chan retweeted
You may know us for our automated tracking solutions and branded tracking pages, but according to Wappalyzer we're also the No.1️⃣ Returns technology based on market share.
Wappalyzer is a technology profiler and lead data provider. See their data in full: wappalyzer.com/technologies/…
Andrew Chan retweeted
We’re on hand at eTail Connect East to provide your business with insights on how AfterShip’s growing suite of cutting-edge products can boost your customer retention, save resource, and drive revenue 📈
Reach out to @josephwyatt_ if you'd like to meet up!
#etail #eTailConnect
Andrew Chan retweeted
When @aftership needed a trusted #shipping insurance provider, they relied on UPS Capital. That trust has extended to their merchant partners, who see #delivery success across the board! Get the full scoop. #CustomerSpotlight spr.ly/6012OuA8O
Andrew Chan retweeted
♻️ The eCommerce industry talks the talk about sustainability, but what are retailers doing, and which industries are doing the most? Our new Green Returns report looks at data from over 4000 retailers, showcasing insights on Green Returns: aftership.co/GreenReturns
#EarthDay
Andrew Chan retweeted
If you’re going to eTail Connect East looking for cutting-edge products able to boost customer retention, reduce resource costs, and drive revenue, then DM us for a meet-up!
#etail #eTailConnect
Andrew Chan retweeted
Together with a multitude of #Shopify experts, we've created this groundbreaking ebook that provides your business with the must-know strategies for increasing customer engagement, loyalty, retention, and ultimately, your bottom line 📈 Download: aftership.co/eBook
I’m pleased to announce @aftership's integrated solution with @happyreturnsco to power a seamless approach that combines the digital and physical aspects of the returns process! Find out more 👇
businesswire.com/news/home/2…
Andrew Chan retweeted
If you’re an Australian or Kiwi business looking to boost revenue and retention in 2023 then we want to meet you at @RetailGlobalAU! 🇦🇺🇳🇿
The AfterShip team will be at Retail Fest 2023 from March 28th to March 30th at Booth No. 72, ready to support your business on whatever challenges you’re facing this year. See you soon!
Andrew Chan retweeted
If your business is at @shoptalk, Las Vegas, and you’re looking to boost revenue and customer retention in 2023, then we want to hear from you!
Come meet the entire team at Booth No. 944!
#shoptalk #shoptalk2023 #shoptalklasvegas
Andrew Chan retweeted
On Thursday March 23rd we’re joining forces with @ShopifyPlus and @inscoder to arm you with back-to-back best practices designed to 40x your ROI in the face of slowing growth. The event is in-person only and numbers are limited, so don’t miss out and sign up now. See you there: experience.shopify.com/Boost…
Andrew Chan retweeted
"It all points toward allowing any merchant to deliver an 'Amazon-like' experience, Joe Wyatt (@josephwyatt_), Head of Digital Solutions at AfterShip told The Current from the floor of the NRF Big Show 2023."
hubs.ly/Q01FvFZP0
#aftership #customerexperience
Andrew Chan retweeted
📣 Announcement 📣 AfterShip is officially compliant with the American Institute of Certified Public Accountants (AICPA) standards for managing customer data.
hubs.ly/Q01CwR2q0