ANZ Bank Operations professional with an enthusiasm for golf, hockey and general happiness. Views are my own.
Fiji
Joined August 2017
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Pressure is a privilege, but only when you know how to manage it properly. You need to recognise your stress signals and direct it to power your effectiveness. #TeamFiji
8 Operational Excellence Principles to Grow your Business.
My favourite is removing operation management involvement in the process to enage in frontline sales, engineering and innovation. Offence activation from an operations process lens. #TeamFiji
processexcellencenetwork.com…
There is a difference between always telling the truth and not telling a lie. Misleading clients/customers/stakehokders is also a big mistake, it throws a spanner into the works, it may not impact the business today, but it will. #TeamFiji
A key value of #OPEX is Truth.
"In today’s society we have lost the notion that we should always tell the complete truth. It seems good enough to most people if we simply do not lie." - Mark Stevens, COO.
Learn more: opex.com/values
#CompanyValues #CoreValues
Customer Intimacy backed by innovative product leadership, sitting on a solid foundation of operational excellence, is key to any organisational success strategy. #TeamFiji
#OpEx - Strategy Planning and Deployment - 97-slide deck flevy.com/browse/tweet/doc-5…
#consulting #supplychain
Implementing structures in business operations that promote process adherence while thriving on a culture of innovation and collaboration. #TeamFiji
Business transformation isn't just about adopting new technologies. It's reconfiguring your teams, culture, processes, and practices, too.
#BusinessTransformation
Nice shots @NadeNaceva. Takes me back to Ovalau. #TeamFiji
Experience Fiji and find your #happiness #TeamFiji #photographer Photocredit: @NadeNaceva @TourismFiji @BrentHillFiji
Having a broad connectivity to manage stakeholders and communicating effectively with shareholders to add value. #TeamFiji
.@ANZ_AU CEO @ElliottShayne and CFO @faruqui_farhan discuss the changing nature of the relationship between the two roles as Faruqui takes up the position. LISTEN NOW: anz.co/3ndQBWl #leadership
Embedding process improvements needs changes in mindset, something a one off launch and training will not achieve.
Boosting is identifying inherent faultlines that will break the transformation. Eg. individual role focus to working with others and providing backup. #TeamFiji
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ANZ leads the way in the Pacific leveraging global strategy of the #customerexperience agenda, with a focused approach on #operationsexcellence, that innovate and improve processes, starting with the customer and ending with the customer. #TeamFiji
Better #customerexperience yields better economics. Learn how @WestMonroe helped this insurance provider improve #operationsexcellence with a focus on removing friction at all touchpoints. sprou.tt/1sNmlMZFYfo
Operation synergy with revenue generation drives organisational efficiency for the customers/clients. #TeamFiji
#corporateoperations should be executed as close as possible to where the revenue is generated and were the core business #workforce is located, allowing some off-set of taxes but ensuring a sustainable… shared-ideas.com/2019/08/08/…
Designs for the Kavalicious Club tees, an ANZ staff social club, founded around a few bowls, mad laughter and deep reflections. Great artwork @fiataukave #strengthinthemix #TeamFiji
Congratulations @mareta_fong .
@womensfundfiji is the #Pacific’s first national women’s fund providing grants & capacity development support to diverse #women, girls & gender non-conforming groups & organisations.
Meet our new Governance Board: bit.ly/2XYLpfX
Understanding the 5 challenges to operational excellence, my favourite challenge is manual, time consuming processes. It is a jackpot for quick wins. #TeamFiji
blog.yoobic.com/operational-…
Finished off a great weekend at Intercontinental Resort and Spa. Annual retreat for colleagues and family of a social club at work called the Kavalicious. All the kids and adults agree “yabaki tale mai qo”! #Kavalicious #oceiqo
Arthur retweeted
Two of the women leaders to look out for, shining the light brightly for all women in Fiji to lean in and work together to make a difference. #ravingfan #16DaysofActivism #empowerment #TeamFiji
