Human connection is luxury: Gartner finds 87% of customers say a human agent is essential with GenAI service, and 27% would retry a chatbot after a bad experience. asianbusinessreview.com/comm…

Vietnam mandated EMR adoption in 2,000 hospitals by Sept. 2025, yet only 600 implemented it — held back by data silos, weak connectivity, and trained staff shortage. asianbusinessreview.com/heal…

AI is gaining attention in Asia’s cross-border payments, with 71% of coverage focused on future applications. Malaysia led regional coverage at 20%, whilst 74% of AI-related coverage across surveyed markets was positive. asianbusinessreview.com/in-f…

RedMart is bringing its 30-minute grocery delivery service to more parts of Singapore as daily orders have increased 460% since its February launch. asianbusinessreview.com/excl…

RedMart is bringing its 30-minute grocery delivery service to more parts of Singapore as daily orders have increased 460% since its February launch. asianbusinessreview.com/excl…

Atome Philippines is using mobile transaction data and repayment behaviour to assess borrowers without formal income records. It is also expanding into insurance with Chubb as it targets underserved Filipinos. asianbusinessreview.com/insu…

Digital wallets are forecast to capture 37% of New Zealand’s online payment value by 2030, up from 29% in 2025. E-commerce spending is projected to reach $12b, whilst credit cards lose share. asianbusinessreview.com/in-f…

Singapore-related M&A deal value nearly doubled to $104.3b in the first nine months of 2026, led by Morgan Stanley with $14.9b in deals. However, third-quarter transactions fell 32.4% year-on-year to a record low of 186. asianbusinessreview.com/in-f…

China’s medical costs are forecast to rise 6% in 2027, down from 7.8% in 2026, but remain above general inflation. Aon warns that chronic diseases and greater use of diabetes treatments could add to employers’ healthcare costs. asianbusinessreview.com/insu…

Customer experience and loyalty ranked as the biggest growth opportunity for luxury brands, cited by 28.6% of executives, according to Deloitte’s report. asianbusinessreview.com/in-f…

Fee-for-service pays hospitals for volume, which can invite extra tests and procedures. Keith Lim of IHH Healthcare Berhad and Stefan Larsson of the International Consortium for Health Outcomes Measurement, Inc. unpack what could change. asianbusinessreview.com/heal…

Only 30%-35% of registered Filipino farmers receive crop insurance annually, despite free coverage. Low awareness, staffing shortages and a proposed 31% cut to PCIC’s 2027 subsidy threaten protection against climate-related losses. asianbusinessreview.com/insu…

APAC uses stablecoins for cross-border business-to-consumer payments at 5.3 times the share of traditional currencies, the highest ratio globally. Taiwan, Turkey and Indonesia were among the leading markets for stablecoin payments in 2025. asianbusinessreview.com/in-f…

Indonesia’s grid can absorb only 3,207 megawatts (MW) of more than 12,000 MW in projected high-voltage data centre demand from 2026 to 2030. asianbusinessreview.com/excl…

Chinese brands are shifting from rapid overseas expansion to more targeted growth focused on store productivity and localisation. asianbusinessreview.com/in-f…

The Asian Innovation Excellence Awards 2026 celebrated the teams turning bold ideas into meaningful results, from solving business challenges to creating better customer experiences. Get to know this year’s winners: bit.ly/4zKvVsy #AsianInnovationExcellenceAwards

APAC families will transfer $7.4t by 2030 — yet 75% of HNW Singaporeans doubt their heirs are equipped to manage what they inherit. asianbusinessreview.com/comm…

Southeast Asian fintech funding surged 206% to $2.3b in the first nine months of 2026, but investment rounds fell 44% to 42. Four major deals accounted for 86% of total funding, led by Ant International’s $1.2b Series A. asianbusinessreview.com/in-f…

Indonesia’s non-life insurers face continued profit pressure from medical inflation, rising claims and competition despite a stable outlook. AM Best expects robust premium growth, whilst new copayment rules could help ease health insurance claims costs. asianbusinessreview.com/insu…

More than three in four IT leaders across Asia Pacific and Japan say their infrastructure isn’t fully ready to support on-premises AI workloads — and in Singapore, 77% aren’t ready. asianbusinessreview.com/info…