Feedback is your company’s most valuable untapped resource. Turn it into your competitive advantage by actively listening with our AI-powered weekly analysis.
Joined February 2020
- Tweets858
- Following100
- Followers1K
- Likes783
Pinned Tweet
🥇 Help us reach #1 on Product Hunt! 🚀 producthunt.com/posts/ask-vi…
🤖 With Ask Viable, you can interact directly with our AI to run custom analysis tailored to your unique business objectives.
📊 Whether you want to eliminate churn, reduce support volumes, or prioritize new features, streamline your decision-making with data-backed documents in minutes.
🏆 We're even giving away a 3-month subscription!
Viable 🎯 retweeted
On today's #SundayStartUp, check out @askviable! Their AI-powered platform takes all your customer reviews and feedback and provides you with high quality analyses and even actionable insights. Definitely a time saver!
Back to you, Jackson!
xitter.cf/askviable/status/17712…
Overwhelmed by customer service reviews? 🤯
Ditch manual analysis. AI can reveal insights in minutes, not days:
📊 Centralize feedback across platforms
📈 Use sentiment analysis for quick sentiment checks
🔍 Dive deeper with AI like Viable for detailed insights
🗣️ Engage directly with customer feedback
📝 Monitor changes to measure your strategy's impact
askviable.com/blog/customer-…
Overwhelmed by customer service reviews? 🤯
Ditch manual analysis. AI can reveal insights in minutes, not days:
📊 Centralize feedback across platforms
📈 Use sentiment analysis for quick sentiment checks
🔍 Dive deeper with AI like Viable for detailed insights
🗣️ Engage directly with customer feedback
📝 Monitor changes to measure your strategy's impact
askviable.com/blog/customer-…
Customer interviews offer unparalleled insights into the nuanced needs and preferences of your audience.
Leveraging AI for analysis transforms this raw data into actionable ecommerce strategies, enabling a deeper understanding and continuous improvement.
Embrace the power of AI to elevate your customer discovery process, ensuring every decision is data-driven and customer-focused.
askviable.com/blog/customer-…
Viable's at @PLEDalliance’s Product Operations Summit in NY!
We're excited to explore how Viable's innovative approach can foster discussions on the future of product operations.
If leveraging AI for product development and enhancing customer satisfaction excites you as much as it does us, let's connect!
AI is enabling businesses to deeply connect with customers, offering insights into preferences and expectations by:
🛍️ Creating personalized shopping experiences
💸 Optimizing dynamic pricing
📈 Crafting engaging product narratives
Here’s how: askviable.com/blog/customer-…
Have you leveraged AI for yearly planning?
From pinpointing KPIs to crafting goal-specific strategies & whipping up quick, actionable insights, AI is changing the game.
What's the upshot? Streamlined efficiency & more room for creativity in your planning process.
askviable.com/?utm_source=tw…
A game-changer for quantifying qualitative customer feedback. 👇
Our latest feature enables you to find out how specific comments shift your NPS or CSAT, and by how much.
No guesswork needed.
askviable.com/?utm_source=tw…
Being a 'customer advocate' goes beyond words—it's about action.
AI is bridging this gap, turning feedback into real-time solutions, personalizing experiences, and proactively solving issues before they escalate.
It's transforming customers into brand ambassadors without them even realizing it.
askviable.com/blog/customer-…
We’re 10% into the year… think about all the time you’ve already wasted on mundane tasks like data analysis. 🤔
Imagine reclaiming those hours.
A future where your creativity isn't bogged down by spreadsheets? AI is making it possible.
askviable.com/?utm_source=tw…
Viable 🎯 retweeted
When it comes to analyzing customer feedback, ChatGPT just isn’t Viable.
Here are the top 10 reasons ChatGPT sucks at feedback analysis 🧵👇
Viable 🎯 retweeted
Say hello The Yammer Mafia 🤑
Founded in 2008 by @DavidSacks (who is part of the PayPal Mafia), he created his OWN mafia ;)
Yammer was acquired for $1.2 billion by Microsoft in 2012. But, former alumni started many of their own companies.
😎 Companies founded: 51
😎 Money raised: $3 billion
Here are the top 10 founders and their companies from the Yammer Mafia:
PS: Are you a Yammer Mafia member interested in bringing your community together to invest in innovative ventures (and enjoy potential profits and other perks along the way)? Or perhaps you're part of another dynamic group that could be a fantastic source of startup investments? Then join our waitlist, link in the comments.
📌 1. @GetJuice
Founded by: Ian McDaniel
Yammer Role: Product Engineer and Founding Member
📌 2. @MozartData
Founded by: @peterfishman
Yammer Role: Director of Analytics
📌 3. @Internal_io
Founded by: @arisa_amano , @bob_remeika
Yammer Role: Director of Product Marketing, Engineer
📌 4. @ablschools
Founded by: @adampisoni
Yammer Role: Co-founder and CTO
📌 5. @askviable
Founded by: Daniel Erickson, @JeffreyKaine
Yammer Role: Senior Javascript Engineer
📌 6. @AdQuick
Founded by: Fahim Ferdous
Yammer Role: Software Engineer
📌 7. @Superframeai
Founded by: @DerekSteer
Yammer Role: Analytics
📌 8. Wavy
Founded by: @KeithMcCarty
Yammer Role: GM of Global Revenue
📌 9. Pocket Change
Founded by: @famoseagle
Yammer Role: Engineering
📌 10. @wildrsocial
Founded by: @vdrolia
Yammer Role: Engineering Director
______________________________________________________
Follow @getpinxyz for weekly tech mafia updates!
DTC marketing is reshaping ecommerce, enabling brands to build authentic, personal ties with consumers.
It's not just selling; it's about crafting experiences tailored to every customer.
askviable.com/blog/direct-to…
Ecommerce leaders’ secret weapon?
AI-driven customer segmentation.
It's redefining how we understand and engage with each customer, turning broad strategies into targeted triumphs.
Here’s how: askviable.com/blog/customer-…
There's a 90% chance you're not efficiently tackling user feedback. 😲
Enter AI:
📈 Skyrocket NPS, cut support volume
🪡 Tailor analysis for your goals
⏱️ Create strategic plans & FAQs quickly
The payoff? Hundreds of hours saved while gaining insights.
askviable.com/?utm_source=tw…
💥 @Zendesk, @intercom, @Gong_io + dozens more = your ultimate data team.
Imagine them all seamlessly linked in one platform that’s not just connecting dots; it's weaving a deep customer narrative from your entire digital ecosystem.
Experience how these tools come together, narrating your data's story.
askviable.com/integrations?u…
Contrary to popular belief, AI isn't going to replace product managers; it's going to upgrade us to decision-making superheroes with instant, in-depth insights.
AI shines in helping companies truly understand their customers.
It sifts through feedback, highlighting needs and preferences, guiding more tailored and empathetic solutions.
This isn't just task automation; it's a leap in customer connection.
AI doesn't just automate tasks, but also amplifies our human capabilities, allowing us to focus on what truly matters – creativity, empathy, and solving the world's most pressing challenges.
#productmanagement
Addressing key CX challenges? AI's insights are a game-changer.
In today's landscape, attracting talent, managing support volumes, and retaining customers is pivotal.
AI is revolutionizing this by automating insights from customer feedback, enabling teams to focus on high-value interactions and tailor strategies for customer satisfaction and growth.
Customer Service leaders - what keeps you up at night? We're not talking about the minor annoyances like spilt coffee or the wifi dropping again. We mean the real deal, the make-or-break challenges that play on your mind as you try to unwind.
Our 2024 Customer Service Trends Report identified 4 top challenges for C-level support execs are facing. Let's see how these stack up! Vote in the poll below, and comment with any we're missing.
0%Attract/retain staff
0%Increase efficiency
50%Manage query volume
50%Retain/grow customers
2 votes • Final results