Feedback is your company’s most valuable untapped resource. Turn it into your competitive advantage by actively listening with our AI-powered weekly analysis.

Joined February 2020
Viable 🎯 retweeted
Replying to @JackalBruit
On today's #SundayStartUp, check out @askviable! Their AI-powered platform takes all your customer reviews and feedback and provides you with high quality analyses and even actionable insights. Definitely a time saver! Back to you, Jackson! xitter.cf/askviable/status/17712…
Overwhelmed by customer service reviews? 🤯 Ditch manual analysis. AI can reveal insights in minutes, not days: 📊 Centralize feedback across platforms 📈 Use sentiment analysis for quick sentiment checks 🔍 Dive deeper with AI like Viable for detailed insights 🗣️ Engage directly with customer feedback 📝 Monitor changes to measure your strategy's impact askviable.com/blog/customer-…
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When it comes to analyzing customer feedback, ChatGPT just isn’t Viable. Here are the top 10 reasons ChatGPT sucks at feedback analysis 🧵👇
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Viable 🎯 retweeted
Say hello The Yammer Mafia 🤑 Founded in 2008 by @DavidSacks (who is part of the PayPal Mafia), he created his OWN mafia ;) Yammer was acquired for $1.2 billion by Microsoft in 2012. But, former alumni started many of their own companies. 😎 Companies founded: 51 😎 Money raised: $3 billion Here are the top 10 founders and their companies from the Yammer Mafia: PS: Are you a Yammer Mafia member interested in bringing your community together to invest in innovative ventures (and enjoy potential profits and other perks along the way)? Or perhaps you're part of another dynamic group that could be a fantastic source of startup investments? Then join our waitlist, link in the comments. 📌 1. @GetJuice Founded by: Ian McDaniel Yammer Role: Product Engineer and Founding Member 📌 2. @MozartData Founded by: @peterfishman Yammer Role: Director of Analytics  📌 3. @Internal_io Founded by: @arisa_amano , @bob_remeika Yammer Role: Director of Product Marketing, Engineer 📌 4. @ablschools Founded by: @adampisoni Yammer Role: Co-founder and CTO 📌 5. @askviable Founded by: Daniel Erickson, @JeffreyKaine Yammer Role: Senior Javascript Engineer 📌 6. @AdQuick Founded by: Fahim Ferdous Yammer Role: Software Engineer 📌 7. @Superframeai Founded by: @DerekSteer Yammer Role: Analytics 📌 8. Wavy Founded by: @KeithMcCarty Yammer Role: GM of Global Revenue 📌 9. Pocket Change Founded by: @famoseagle Yammer Role: Engineering 📌 10. @wildrsocial Founded by: @vdrolia Yammer Role: Engineering Director ______________________________________________________ Follow @getpinxyz for weekly tech mafia updates!
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One of the first to tell me about "AI orchestras" was Jeffrey Erickson, founder of @askviable, which uses dozens of LLMs to help businesses better use customer feedback. Which AI company is doing the most to help your business?
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Generative #AI is emerging as a game-changer, with new developments from the most promising #companies in the field pushing its use Click here for more details on the 15 promising AI companies in financial services: bit.ly/3Zk49Sw #financialservices #aiapplications
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Viable 🎯 retweeted
Your customer isn't just someone who buys your stuff. Your customer is the person you chose to serve and empower when you started your business. The kind of person that matters most to you and your success. They're the why, not the how.
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This was a fun one. Thanks for having me @gregkihlstrom!
🔊 EP 413: buff.ly/3EjHAUI Want to learn how to effectively use qualitative #customerdata to drive business growth? Tune in to the latest episode where @gregkihlstrom talks with Daniel Erickson, Founder & CEO of @AskViable 🎧 #customerfeedback #qualitative #CX
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Replying to @Kazanjy
Just pipe your Gong calls into Viable. We'll tell you your top complaints, compliments, requests, and questions. No typing required, and it uses the data you already have: askviable.com
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I just interviewed a CEO that has 30 LLMs working together to build a system to just deal with customer feedback at scale. Why? Gotta validate all the answers to get rid of hallucinations, among other reasons. 30. Nuts. Interview for my new show coming soon. Who else is changing how business is being done with AI? 30 LLMs not required.
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Viable 🎯 retweeted
Excellent customer story on the @OpenAI site about @askviable: openai.com/customer-stories/…
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Viable 🎯 retweeted
A hallmark of successful startups: each board meeting brings fresh challenges. A hallmark of unsuccessful startups: we keep discussing the same things.
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3. @askviable Instant feedback for informed decisions, driving product success with actionable insights.
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Replying to @hnshah
I agree that most uses of AI today are reactive. Magic happens when you make it proactive though. @askviable does this through our weekly reports!
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Viable 🎯 retweeted
A new wave of generative AI companies is already here. But they're invisible on market maps that over-index on incumbents. So we tapped our network to reveal the up & comers. Early-stage companies showing signs of future greatness. Meet the AI Hot 75. nfx.com/post/generative-ai-h…
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Viable 🎯 retweeted
If you’re thinking about building a GPT-3 app, this overview of how Viable did it might be useful. They cover how GPT-3 has been core to Viable from the get-go and how it fits the qualitative analysis use case. askviable.com/blog/why-we-bu… #gpt #ai4good
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Replying to @hnshah
We came to the same conclusion. @askviable is more accurate and precise than humans, we deliver in hours what usually takes weeks, and we save ~1,000 hours per year for each of our customers.
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