Auto Claims Assist (@AutoClaims_UK) header
Auto Claims Assist (@AutoClaims_UK) profile picture

We provide start-to-finish accident claims management services to help and support people who have been involved in a non-fault road traffic accident.

Manchester, England
Joined August 2017
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If your vehicle is declared a total loss following an accident, you may be unsure what happens next, and what that means for your claim. At Auto Claims, we’re here to guide you through every step of the journey. Save 0330 128 1407, just in case. #AutoClaimsAssist #TotalLoss #NonFaultAccident #NonFaultClaim
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⭐️ “Keeping me in the loop at every step” ⭐️ When you are involved in a non-fault accident, receiving fast and effective support makes all the difference. We work hard to ensure your claim is processed smoothly 📃, taking care of the complex details behind the scenes so you can focus on getting back to normal. Clear communication is key to a completely stress-free experience. By assigning you a dedicated handler, we guarantee that you are kept fully informed throughout the journey 📱. It is always rewarding to hear when our team delivers the high standard of care we strive for! #AutoClaimsAssist #GoogleReview #CustomerReview #NonFaultAccident #NonFaultClaim #ClaimsSupport #DedicatedClaimsHandler
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Should you accept cash from the other driver after a car accident? 🚗 If the damage looks minor, settling privately can seem like a quick way to get everything sorted and move on. But a small dent or scratch doesn’t always tell the full story. Hidden damage could mean the repairs cost more than the offer covers, and you could be left paying the difference yourself. Instead, if the accident wasn’t your fault, making a non-fault accident claim can help you recover more than just the cost of repairs. Depending on your circumstances, this may include: ✅ Having the damage properly assessed and repaired ✅ A fair settlement if your car is written off ✅ A like-for-like replacement vehicle while yours is off the road Before agreeing to a figure, make sure you understand what needs putting right. At Auto Claims Assist, we manage the entire non-fault claim from start to finish, recovering what you’re entitled to from the at-fault driver’s insurer, all at no cost to you. Speak to us before accepting a private cash settlement. 📞0330 128 1407 #AutoClaimsAssist #NonFaultAccident #CarAccident #AccidentClaims #CashSettlement
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We’re pleased to share that we’ve hit more than 500 google reviews 🎉 Thank you for choosing us to help get you back on the road and to our team for delivering the excellent service behind every non-fault claim 🫶 #ClientReviews #AccidentManagement #GoogleReviews
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⭐️ “Hassle free experience” ⭐️ A non-fault accident shouldn't put your life on hold. 🤝 We take the weight off your shoulders by managing the entire process for you, from arranging high-quality repairs to providing a replacement vehicle so your daily routine isn't interrupted. Dealing with multiple departments can be frustrating, which is why we assign you one dedicated handler to guide you through the journey. Knowing exactly who to speak to keeps things completely seamless and ensures you get the personal support you deserve. 🚗 #AutoClaimsAssist #TrustpilotReview #CustomerReview #NonFaultAccident #NonFaultClaim #VehicleRepair #ReplacementVehicle #ClaimsSupport
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At Auto Claims Assist, we help drivers following a non-fault accident by: ✅ Managing the entire claims process ✅ Arranging vehicle replacement and repairs ✅ Dealing directly with the at-fault insurer on your behalf Don’t find yourself at the roadside wondering who to call: 📞 0330 128 1407 📧 [email protected] 💻 autoclaimsassist.co.uk
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We’re attending the CHO Networking Dinner 2026! 🥂 Following the ILC Mobility in Insurance Conference on Thursday, we’re looking forward to an evening with others from across the industry. It’s a great opportunity to continue the day’s conversations, catch up with familiar faces and get to know the people we haven’t yet had the chance to meet. #CHO #NetworkingDinner2026 #AutoClaimsAssist
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⭐️ “Amazing service!” ⭐️ We know that dealing with an accident can be stressful, which is why our main priority is always to step in and make your life extremely easy. 🤝 From your initial call, we handle the entire claim process from start to finish with no hassle. Having a dedicated case handler means you are always kept fully informed on everything going on with your claim. We are here to answer all your questions and provide the clear, consistent support you need to turn a difficult situation into a straightforward experience. 🚗 #AutoClaimsAssist #GoogleReview #CustomerReview #NonFaultAccident #NonFaultClaim #ClaimsSupport
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Do you need vehicle recovery after a car accident? 🚗 After an accident, it’s not always clear whether your car is safe to drive or needs recovering. Even damage that looks minor could be hiding a bigger problem. If there’s any doubt about whether your car is safe to drive, don’t take the risk. At Auto Claims Assist, we provide vehicle recovery as part of your non-fault claim. When you call us, we’ll ask a few questions about what happened and request photos of the damage to help us understand the situation. We can then arrange: 🚚 Nationwide recovery, available 24/7 and usually dispatched within 90 minutes of your call 📍 Collection from the accident scene and secure storage 🔍 A proper assessment of the damage 🚗 A like-for-like replacement vehicle while yours is off the road All of this is provided at no cost to you, as we recover all the costs from the at-fault driver’s insurer, because they’re the ones responsible for the accident. Unsure whether your car needs recovering? Speak to Auto Claims Assist before making a decision. 📞 0330 128 1407 #AutoClaimsAssist #NonFaultAccident #VehicleRecovery #AccidentManagement #NonFaultClaim
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Your replacement vehicle after a non-fault accident shouldn’t be something you have to worry about. Through our extensive fleet and a network of cross-hire partners, we’re able to source a vehicle with comparable specifications quickly and efficiently. And if we can’t get a match, we aim to exceed the specifications of your original vehicle. When the unexpected happens, you need a service you can trust, and a team you can rely on. Find out more at autoclaimsassist.co.uk #LikeForLikeReplacement #AutoClaimsAssist #NonFaultAccident
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We’re joining the CHO Expo Village at the ILC Mobility in Insurance Conference 2026! 🚗 On Thursday 15 October, we’ll be meeting people from across the motor claims industry to discuss the changes shaping mobility and claims, share ideas and explore how we can work together to improve the experience for drivers following an accident. Attending? Come and say hello in the CHO Expo Village. We’d love to catch up with our industry partners and make some new connections. #CHO #AutoClaimsAssist #ExpoVillage
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⭐️ “Best Company for Accident Claims” ⭐️ From the moment you contact us, our team gets things moving within hours to take the stress away. 🤝 We handle the entire claim from start to finish, arranging a replacement vehicle with zero hassle. Having a dedicated case handler means you get calm, clear support and consistent updates. We work to secure an excellent valuation if your vehicle is a write-off, ensuring a smooth and straightforward process when it matters most. 🚗 #AutoClaimsAssist #TrustpilotReview #NonFaultAccident #NonFaultClaim #LikeForLikeVehicle #TotalLoss #ClaimsSupport
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📹 Four in five drivers who come to us after a non-fault accident have no witness and no footage 📊 We analysed 23,987 non-fault accident enquiries in our latest data report (2020-2025) to find out what a witness, dashcam or CCTV is really worth after an accident. Here's what we found: ✅ With a witness, dashcam or CCTV, we could take forward 71.2% of enquiries. With none of the three, 49.0%, fewer than half 👀 A witness was the strongest single form of evidence, with 75.7% of those enquiries taken forward 🚗 Enquiries backed by dashcam footage alone went forward 70.3% of the time 📉 Yet only 18.3% of drivers had any of the three when they came to us Why? Most drivers never expected to need it. Fitting a dashcam may not have crossed their mind, and the shock at the scene makes it easy to drive away without taking witness details or checking whether any nearby CCTV caught it. What to do about it 👉 Plan for the worst and fit a dashcam. Take the details of anyone who stopped, because witnesses leave within minutes. Save your own footage straight away, as dashcams record over old clips. Look around for nearby cameras and request the footage, because private CCTV is usually wiped within days. 🌐 Read the full insights now: autoclaimsassist.co.uk/resou… If you have an accident that wasn’t your fault, it is worth getting independent advice early. Get in touch with Auto Claims Assist and we will talk you through where you stand.
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⭐️ “I had an excellent experience with Auto Claims Assist and couldn’t be happier with the service I received.” ⭐️ From the very beginning, our team focuses on making the process clear and straightforward by answering your questions and keeping you updated at every stage. 🤝 We handle the entire claim from start to finish, taking care of the paperwork and communication to give you real peace of mind. Our priority is always to provide genuine care and turn a frustrating time into a smooth experience. 🚗 #AutoClaimsAssist #CustomerReview #NonFaultAccident #NonFaultClaim #GoogleReview #ClaimsSupport #ProfessionalService
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What is a third-party insurance claim? 🚗 If you’ve been involved in an accident that wasn’t your fault, the other driver’s insurer is responsible for covering the claim and helping put you back in the position you were in before the accident. That’s what a third-party claim is: making your claim through the other driver’s insurance instead of your own. You can deal with their insurer directly, or an accident management company like us can manage everything for you. When you claim through us, you can benefit from: ✅ A dedicated claims handler ✅ No excess to pay ✅ Your No Claims Bonus protected ✅ A like-for-like replacement vehicle ✅ Repairs through our BSI Kitemark-accredited garages ✅ Manufacturer-approved parts and paint A third-party claim is designed to put you back in the position you were in before the accident. At Auto Claims Assist our job is to make sure that happens 🤝 #AutoClaimsAssist #NonFaultAccident #ThirdPartyClaim #AccidentClaims #ClaimsSupport
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Meet the Team 👋 Rebecca Waterhouse, New Business Advisor Rebecca joined Auto Claims Assist in 2019 and is one of the first points of contact for clients beginning a non-fault claim. Working within the New Business team, she helps establish the key details of each case, reviews the available evidence and makes sure clients have a clear understanding of what happens next. Her work at this early stage helps give the wider team the information they need to progress each claim effectively. Before joining Auto Claims Assist, Rebecca worked within a solicitor’s firm handling new claims and early case progression. That experience gives her a strong understanding of the importance of getting the right information in place from the very beginning. #MeetOurTeam #NewBusinessAdvisor #AccidentManagement #NonFaultAccident #ClaimsSupport #AutoClaimsAssist
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⭐️ “The ACA team were fantastic” ⭐️ An accident is a highly stressful situation, but our team is there to support you from the day it happens right through to the end of your claim. 🤝 We focus on being friendly and approachable, keeping you fully updated throughout the process to take all that stress away. Our team handles the entire claim from start to finish to ensure you get a positive outcome. 🚗 #AutoClaimsAssist #TrustpilotReview #NonFaultAccident #NonFaultClaim #LikeForLikeVehicle #ClaimsSupport
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Getting recovered from the roadside and making a non-fault claim with Auto Claims Assist is simple, efficient and hassle-free. ✅ Call our 24/7 recovery helpline at the roadside ✅ We gather incident details and send our recovery team ✅ Accident scene clean up - our specialists clean up the scene and collect any parts or pieces from your vehicle ✅ Vehicle storage and replacement - we store your vehicle in our secure facilities and provide you with a replacement vehicle that’s comparable to your own ✅ We manage the entire claims process - we manage your entire claim and advocate for you, recovering all costs from the at-fault driver’s insurance. ✅ You get back on the road - with your car repaired or total loss settlement paid to you, you get back to your own vehicle and back to normality. Don’t find yourself at the roadside wondering who to call. Save 0330 128 1407, just in case.
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⭐️ “I had a really positive experience with Auto Claims Assist following my recent car accident, which wasn’t my fault.” ⭐️ Dealing with the aftermath of an accident is stressful, but we aim to bring reassurance right from your very first phone call. We explain the process clearly and handle all communication and arrangements on your behalf. 🤝 Having a dedicated case handler like Ron means you always have a patient, kind person to guide you through when you feel anxious. Our team keeps you regularly updated and handles the entire claim from start to finish to make a difficult situation much easier. 🚗 #GoogleReview #CustomerReview #AutoClaimsAssist #NonFaultClaim #ClaimsSupport #ReplacementVehicle #StressFree
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When an accident wasn’t your fault, you’d expect your insurer to make things easy. But their process isn’t always built around the needs of the non-fault driver. 🚗💥 After our founder experienced first-hand how difficult the process can be for non-fault drivers, Auto Claims Assist was created to put their needs first 🙌 From one dedicated claims handler managing your claim from start to finish, to making sure you receive everything you’re entitled to 🤝 Because when the accident wasn’t your fault, you deserve to have someone firmly on your side. #AutoClaimsAssist #NonFaultAccident #AccidentClaims #ClaimsSupport #CarAccidentAdvice
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