Editor, writer, #GrammarGeek. Mom of busy boys and a #Tarheel for life. Opinions my own.
Chapel Hill, NC
Joined October 2015
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#DYK that Oracle #CloudWorld 2022 offers a track just for #sellers and #CustomerService pros?
Register today to learn how to create amazing customer and employee experiences with @OracleCX. #OCW social.ora.cl/6011zeEjX
According to a new study by @OracleCX and @gretchenrubin, 45% of people have not felt true happiness for more than two years. 😓
Take a look at #HappinessReport to explore the role brands can play to keep their customers happy. social.ora.cl/6012zeEXO
25% more simulation outcomes per race weekend! Learn how @Oracle’s #CloudInfrastructure helps @redbullracing strategists devise race-day strategy. Via @SINow. #ChargeOn #F1 bit.ly/3stXENR
Why should you pair #finance and #technology roles? Catch the replay of @OracleCloudERP's latest #VirtualSummit to hear from thought leaders from @Harvard and @KPMG. bit.ly/3vYCFVS
Field service is changing fast—it’s becoming more remote, contactless, and intelligent. Find out if you're ready to adopt new #FieldService models with this self-assessment test by @OracleCX. bit.ly/3vUbMlO
#DYK 37% of consumers trust #SocialMedia influencers over brands? And #GenZ and Millennials are two times more likely than Boomers to trust influencers? Take a look at this new study from @Oracle and Brent Leary, partner at CRM Essentials. bit.ly/3KLXfwM
What issues are you hoping to address by implementing a #CRM solution? @OracleMarketing' s Annie Calfo shares 10 building blocks to achieve successful CRM implementation and increase ROI: bit.ly/3vxZFuu
Find out how to best support your #CustomerService agents and reduce the risk of mass resignations. @OracleCX's Lorrie Meyer shares some ways you can help your agents feel happier on the job. bit.ly/3stWUZp
Is your organization delivering top-notch #CX? Tell us all about it! We'd love to help celebrate your success! The call for submissions is now open for @OracleCX's 16th annual #MarkieAwards. bit.ly/3Lo34l4
"With great power comes great responsibility." @Oracle #CrowdTwist Loyalty and Engagement platform helps @Marvel engage with its devoted fans. 💥🦸♀️ Via @Newsweek. bit.ly/38Nne9N
A top complaint sales reps have about their #SalesForceAutomation solution is that it takes too long to find what they need. @OracleCX's Workspace with Adaptive Search makes it easy for reps to search, select, and act quickly in their #CRM. Learn more. bit.ly/3JBySkD
Just like the perfect mixtures of a cocktail, your customer experience is a delicate balance. Mix the best #CX cocktail with Jake Reichert, VP of Engineering @yotascale, on this episode of the #OftenImitated CX podcast. bit.ly/3uA3MEz
Recently, @OracleCX introduced new capabilities that help service organizations build guided workflows into the applications their mobile workers use, making them easier to adopt. Check out the benefits for today’s #FieldService organizations: bit.ly/3IQP3u2
Announcing @Oracle CloudWorld! 🗓 October 16-20 in 📍Las Vegas. Join the list for event updates, registration details, and more! #OCW #CloudWorld bit.ly/3uomWgF
How can businesses drive revenue growth in 2022? @OracleCX's CRO Mollie Spillman shares her insights. bit.ly/36oUhQA
Today customers want digital self-service channels that reduce the effort and time needed to resolve issues. Join #OracleCXSummit to learn how to meet your customers’ needs: bit.ly/3wAh72c
Oracle's VP and global head of Diversity and Inclusion @traciwade shares how @Oracle is committed to uplifting and furthering the work of female change-makers. #WHM #WomensHistoryMonth bit.ly/3Jel1BC
✅ High performance. ✅ Flexibility. ✅ Precise pay per use. @Oracle's VP of Product Management @lleung will share new core infrastructure features at #OracleLive on March 15 at 9am PT. bit.ly/3CSgL8w
.@OracleDataCloud's #OracleCXSummit is now LIVE! Tune in to learn how you can enhance your customers' experience by delivering #ads that display your brand's purpose and value. bit.ly/3t4OFlN
