Learn how to crisis-proof your business in the special edition of Insights, an Excel Business Solutions Special Report. DOWNLOAD it here: bit.ly/crisisproofyourbusine… #smallbusiness #entrepreneur #startup #businessowner #smallbusinessowner #entrepreneurship

Adam Grant's line, as used here: one taker's damage is double or triple a giver's upside. Screen the takers out first. excelbizsolutions.com.au/the…

A reason good people leave, named here, is not the pay. It is goals and priorities that keep shifting. excelbizsolutions.com.au/wha…

Admiral William McRaven's commencement line, used here: make the bed. One finished task in the morning makes the next one easier to start. excelbizsolutions.com.au/how…

Since 2008 the author has taken businesses from AU$100,000 turnover into the millions. Tailoring the plan to the owner, not a template, has been worth up to 20% in the result. excelbizsolutions.com.au/wha…

ABS, 2021: 15% of Australians aged 16 to 85 had high or very high psychological distress. The coping tool named here is journaling. Oprah and Branson do it. excelbizsolutions.com.au/man…

Dan Ariely's line, as used here: a bonus beats a discount, because free is a stronger pull. The exception in the study is vice products, where a discount eases the guilt. excelbizsolutions.com.au/sho…

In early 2022 a chain sold picnic rugs like Sharnee Thorpe's Wandering Folk designs, at less than a third of the price. She could not treat it as counterfeit. She told her 100,000 Instagram followers. excelbizsolutions.com.au/how…

The hybrid skill named here is seeing two, three, even ten steps ahead, then saying what the team needs before the problem shows up. excelbizsolutions.com.au/her…

When inflation hits, a price rise can beat a deep cost cut. Cutting cost only helps if the product the customer values is still the same product. excelbizsolutions.com.au/how…

VUCA in this piece is not a slogan. It is the pandemic version: complex, ambiguous, uncertain, and volatile, before anyone had a playbook. excelbizsolutions.com.au/lea…

Under pressure the brain does not strategise first. The piece says it picks from three: fight, flight, or freeze. excelbizsolutions.com.au/lea…

Google's Project Aristotle, released in 2015 after two years: of five things that make a team work, psychological safety mattered most. excelbizsolutions.com.au/how…

Floods pushed a head of lettuce from about $3 to over $10. KFC Australia put cabbage in the burgers and wraps. excelbizsolutions.com.au/how…

One sign of a market about to be disrupted: nothing material has changed in how you serve customers for a decade. Same fix, because that is how it has always been done. excelbizsolutions.com.au/is-…

Apple's camera engineers were already sharing ideas. They used that on the AirPods Pro and named it the Camera Braintrust. excelbizsolutions.com.au/the…

An ABS survey in 2021: more than 40% of employed Australians worked from home. Disney already treats some roles as permanently remote. excelbizsolutions.com.au/top…

The Australian Treasury figure in the piece: one in five small business owners has been diagnosed with a mental health condition. excelbizsolutions.com.au/wha…

Before you train leaders, the piece asks two questions: what kind of leader the business needs, and which strengths the team already shows. excelbizsolutions.com.au/str…

If someone needs people skills, do not send them to another course first. Put them in the room where they have to work with people. excelbizsolutions.com.au/str…

Atlassian's 2017 productivity study: high-performing teams feel about twice the positive emotion of low-performing ones. Happy teams get more done. excelbizsolutions.com.au/emo…