Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.

South San Francisco, CA
Joined March 2012
Bright Pattern is excited to be a sponsor at CCW Las Vegas on June 3-6, 2024! Stop by for a 1:1 meet up, live demonstrations, and thought leadership discussions. Our workshop [5 Use Cases for Elevating Customer Connections with AI Strategies] is on June 4 at 11am.
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What are the benefits of combining UCaaS and CCaaS in business communications? Industry experts including Michael McCloskey [CEO, Bright Pattern] share their thoughts on the benefits and trends of this merge. bit.ly/3PvmXL7
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Join us at @LEAPandInnovate to explore the future of customer service with Bright Pattern's AI-Powered Cloud Contact Center solution. Let's take a giant leap forward together! bit.ly/4bHFjlG. #LEAP #CX #AI #BrightPattern #ContactCenterSoftware #CallCenterSoftware
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Unlock the ultimate CX journey at @ccw_berlin! Visit bit.ly/42EYtnR and Use code 7533161 for FREE registration. Don't miss out – grab your voucher now! #CCWBerlin2024 #BrightPattern #callcentersoftware #contactcentersoftware
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💕 @TrustRadius has awarded us the 'Most Loved' badge, proving that our AI-powered contact center software is the sweetheart of the industry. See why at bit.ly/3ULRxDs #MostLoved #BrightPattern #ValentinesDay #CallCenterSoftware #ContactCenterSoftware #TrustRadius
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Join us at @ccw_berlin from Feb 27-29! Discover the future of customer engagement with our innovative solutions. #CCWBerlin2024 #BrightPattern #contactcentersoftware #callcentersoftware
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Bright Pattern's omnichannel contact center allows agents to efficiently address customers' needs regardless of channel preference. On its single-desktop platform, agents are able provide a superior customer experience without having to navigate through multiple systems.
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At CXSpark in Panama, Bright Pattern along with Liberty Networks explored and exchanged ideas that transform customer experience through workshops, keynote speeches, and live demonstrations.
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This week, Bright Pattern is in Guatemala with Liberty Networks and Teleaccion discussing best practices for relationship channels in telesales and assistance services.
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Connect with Bright Pattern at booth at CCW Europe 2023 in Amsterdam, October 9-11 to explore cloud contact center and CX strategies. On Tuesday, October 10, we will host a panel discussion on the future of contact centres for your business, employees, and customers.
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With Bright Pattern contact center software, agents use a single desktop or "single pane of glass" to manage interactions with their customers continuously from one channel to the next unlike multichannel or siloed systems. #contactcentersoftware #CCaaS #CX
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Bright Pattern will be attending GITEX Global, the biggest tech event of the year, on October 16-20! We are excited to share our omnichannel contact center capabilities to the most advanced companies at stand H3-30 with Matrix42 .
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