A dedicated network helping contact centres in #NorthernIreland to network, share best practice and identify new ideas and opportunities.

Northern Ireland
Joined May 2018
Contact Centre Network NI (CCNNI) retweeted
We're honoured to be recognised for our commitment to people and community. Silver in People and Culture category at @CCNNIre Awards, celebrating our diverse, customer-first team.
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Contact Centre Network NI (CCNNI) retweeted
🌟 Join our team! 🌟 We are seeking : 🔸 Communications Assistants 🔸 Editorial and Speech Writer 🔸 Public & Media Relations Executives 🔸 Stakeholder Engagement & Public Affairs Executive For more information and to apply click 👇 okt.to/Sn3f2a
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Contact Centre Network NI (CCNNI) retweeted
We're aware fraudsters are actively contacting customers pretending to be the Danske Bank fraud team. If you are ever in doubt, hang up the call and phone us on a trusted number (not one the caller has given you) to check if it’s genuine. Remember what we'll never do ⬇
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Contact Centre Network NI (CCNNI) retweeted
We're delighted to launch The Professor Julie Hastings Scholarship. This partnership initiative will provide financial aid to two final year students annually, supporting them as they prepare to enter the workforce and develop their careers. Read more: bit.ly/3xaIAdA
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Contact Centre Network NI (CCNNI) retweeted
Some of the team before Thursday nights CCNNI Awards, where Caoimhe O’Reilly won Support Manager of the Year 👏 @CCNNIre
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Contact Centre Network NI (CCNNI) retweeted
We had a great time at the @CCNNIre awards last night. It's great to be considered one of the best of the best. #CCNNIAwards
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Contact Centre Network NI (CCNNI) retweeted
Big congratulations to our @GLL_UK customer service crew in Belfast celebrating our successes at the @CCNNIre awards this evening with winners in rising star and manager then topping it off as a mega team with diversity and inclusion strategy award. Go Matthew and Martine 🏆
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Contact Centre Network NI (CCNNI) retweeted
3️⃣0️⃣% of employees say they're hesitant to take #meetings from a meeting room because they are less comfortable with the #technology compared to just using their own laptop, according to the latest @JabraBusiness Hybrid Working Practices study Learn more best4systems.co.uk/blog/hybr…
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Contact Centre Network NI (CCNNI) retweeted
Innovation Vouchers | Applications close on Friday! A £5K Innovation Voucher could help you work with expert knowledge providers to help bring new products, services & processes to market. Apply before 15:00, Friday 6 October 2023 ➡ bit.ly/3sPykoQ
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Contact Centre Network NI (CCNNI) retweeted
Are you bothered by customer churn? With 20+ years of experience in #CustomerLifecycleManagement, along with in-depth analytics, real-time data, and sophisticated behavioral modeling, Firstsource's digital solutions are designed to reduce #Churn.
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Contact Centre Network NI (CCNNI) retweeted
Very proud to be sponsoring the @CCNNIre Awards 2023 and celebrating excellence within Northern Irish #contactcentres
Shout out to this year's #sponsors! @AllstateNI @BudgetEnergy @DanskeBank_UK @InvestNI @JabraBusiness @UlsterBank @firstsource @HoneycombJobs Sponsorship comes with lots of benefits. Be part of #NI's contact centre event of the year! ow.ly/SgZ950OWWui #CCNNIawards
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Contact Centre Network NI (CCNNI) retweeted
Want top quality AND refurbished♻️? Check out #Jabra's Engage 65 Mono Wireless DECT headset 🎧 🟢12-month warranty 🟢 13-hour battery life 🟢DECT range 150 M 🛒best4systems.co.uk/jabra-eng…
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Contact Centre Network NI (CCNNI) retweeted
An exciting opportunity has arisen for a #SeniorTelecomsEngineer to #lead the future development of @NIElectricity Operational Telecommunications Network (OTN). Hit me up with questions or click the link for details lnkd.in/e_6Y24Fw #Telecoms #Engineering #NetZero
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Contact Centre Network NI (CCNNI) retweeted
Councils, #NHS, #hospitals, #schools and all #publicsector workers can benefit from the latest @JabraBusiness promotions on #audio and #video #tech Check them out here: bit.ly/3vk97l7
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Contact Centre Network NI (CCNNI) retweeted
And the Business Transformation Strategy Award goes toooo.. 👏👏👏 #CCNNIAwards @CCNNIre
Contact Centre Network NI (CCNNI) retweeted
Well done Team Echo NI! Congratulations to Jim White and his amazing team. They really do live and breathe the Echo values and put the customer at the heart of everything they do. You rock Echo NI - we're proud of you!
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Contact Centre Network NI (CCNNI) retweeted
So proud to be a sponsor again this year @CCNNIre
WHAT A NIGHT! Thanks to all who came, who supported and who entered this year's awards. We are so incredibly proud to work in this amazing industry. We hope everyone had a fantastic evening. Congratulations to all our finalists and winners. You are superstars! 🌟 #CCNNIAwards
Contact Centre Network NI (CCNNI) retweeted
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Contact Centre Network NI (CCNNI) retweeted
Good luck to our #CustomerService team tonight at the ⁦@CCNNIre⁩ Awards. 3 of our amazing team are shortlisted. We have everything crossed 🍀🤞⁦@GLL_UK⁩
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Contact Centre Network NI (CCNNI) retweeted
Budget Energy staff looking forward to @CCNNIre tonight at @hilton_belfast . Massive good luck to all nominees on what will be an excellent evening.
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