Connection Point (@CPTltd) profile picture

Our mission is to change the economics of service delivery for local government. Cloud based electronic service delivery and integration.

UK
Joined May 2012
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Last chance to join us tomorrow for the live webcast with Calderdale Council. Listen to Toni Kershaw, @tim200 ,…lnkd.in/eYBRNPM
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Looking forward to a good #channelshiftcamp tomorrow at #cscwales in Swansea. These events are great ways of sharing ideas. #localgov
Connection Point retweeted
Big thanks to all #localgov #channelshift suppliers whose support have kept #channelshiftcamp FREE to attend :-)
Looking forward to #channelshiftcamp tomorrow with @psfnick in Glasgow. Interesting stats to share on contact deflection.
Going for 1000+ apps at the @bcswomen appathon. Good buzz in the room
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Oracle stress brains being hurled at Connection Point guys as a way of answering yes/no questions. Novel audience participation #cscnorth – at Halifax, England
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Delighted that @Edinburgh_CC are finalists in the ScotlandIS DigiTech Awards-40% channel shift in 3 months See how @ @CPTech stand #cscnorth
We're looking forward to #channelshiftcamp NORTH tomorrow at Orange Box, Halifax
Interesting voting at #channelshiftcamp. Ouput will be circulated next week #publicsector teapawt.org/AdamBukater/status/603…
Everyone has decided customers like Web chat due to it being personal and interactive. Unlike automated phonelines #csccrm
thanks again @tonikershaw and all who attended teapawt.org/AdamBukater/status/603…
Very interesting session on implementing Web chat, and how it fares compared to other channels. #csccrm #ChannelShiftCamp
Engaging #ChannelShiftCamp debates on changing customer behaviour The discussions continue over tea at the @CPTech stand #csccrm
Everyone has decided customers like Web chat due to it being personal and interactive. Unlike automated phonelines #csccrm
Connection Point retweeted
Replying to @CPTltd
@CPTltd session on webchat #csccrm
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Engaging #ChannelShiftCamp chats on how CRM delivers savings on Customer Service Transformation ..Visit @CPTech stand today for more #csccrm
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Absorbing #MyAccount session from @RotherhamMBC at #ChannelShiftCamp.Edinburgh_CC achieved 40% #channelshift in 3 months More at our stand..