Happy Mashujaa Day from us to you, the everyday heroes we are privileged to serve. 🇰🇪

We are wrapping up our Mashujaa Thematic Week with pride and gratitude! It was a pleasure to serve you, our citizens, as we engaged with you, shared information, offered guidance, and brought our services closer to you during the Mashujaa Thematic Week. 🇰🇪 A heartfelt thank you to our teams across all our directorates: @Sajili_IDKe , @crs_kenya , @ImmigrationDept , @NpdmDirectorate , @Serv_BilaStress and @DRSKenya for their dedication and teamwork throughout the week. Together, we honour our heroes through service. 🤝 Have a listen! 📹 #MashujaaThematicWeek #CelebratingOurHeroes #ServiceToThePeople

One more day to go! 🇰🇪 Our participation in Mashujaa Thematic Week at Eldoret National Polytechnic concludes tomorrow. Come engage with teams from our directorates and get assistance with: ✅ National ID issuance and fingerprint notifications. ✅ Birth registration and birth certificate applications, plus information on electronic birth and death notifications. ✅ Passport applications and issuance. ✅ eCitizen registration and customer support. ✅ Updating personal details in the National Register. ✅ Guidance on refugee registration, status determination, documentation, protection and support services. Visit our exhibition stands today or tomorrow, let us help you access the services you need. Karibuni! #MashujaaThematicWeek #CitizenServices #ServiceToThePeople

The 77th Session of the Executive Committee of the United Nations High Commissioner for Refugees (UNHCR) has concluded in Geneva, Switzerland, following a week of high-level engagements focused on refugee protection, sustainable solutions and international cooperation. Kenya's delegation, led by the Acting Commissioner for Refugee Affairs, Ms. Mercy Mwasaru, participated in the General Debate, highlighting the SHIRIKA Plan as a transformative approach to refugee self-reliance, socioeconomic inclusion and the development of host communities. On the sidelines, the delegation held bilateral engagements with the German Government, UNHCR and the World Economic Forum, while Kenya's Permanent Representative to the UN Office in Geneva, Ambassador Fancy Too, led discussions with the World Bank delegation on strengthening development partnerships and sustainable refugee solutions. The engagements reaffirmed Kenya's commitment to equitable responsibility-sharing, sustained international support and advancing durable solutions that benefit both refugees and host communities. #UNHCRExCom2026 #RefugeeProtection #SHIRIKAPlan #Kenya – at Cran-Gevrier, France

As part of the National Mashujaa Thematic Week Celebrations, our PS, Dr. Belio Kipsang, joined John Wambua, Senior Assistant Director, KWS Western Conservancy; Francis Ndiema, HSC, (SAIG), Directorate Investigations Bureau[IB] at DCI; and Kennedy Nyaiyo,MBS - Secretary, Border Management Secretariat[BMS], for a panel discussion at Eldoret National Polytechnic on “Borders, Wildlife and Transnational Crime: Securing Kenya’s Frontiers and National Heritage.” During the discussion, Dr. Kipsang highlighted our role in safeguarding Kenya’s borders through identity registration, issuance of secure identification and travel documents, and immigration services. These services support accurate identity verification, facilitate lawful travel and trade, and strengthen efforts to combat transnational crime and protect our national heritage. Alongside the panel discussions, our teams from @NRBKitambulisho , @crs_kenya , @NpdmDirectorate , @ImmigrationDept , @DRSKenya and @Serv_BilaStress are offering services at dedicated exhibition booths, including guidance on identity and civil registration, passport applications, immigration and refugee services, and accessing Government services through eCitizen. The exhibitions run from 12th to 17th October under the theme “Ngao Yetu, Ustawi Michezoni na Uchumi Bora.” Accompanying the PS were eCitizen DG, Amb. Isaac Ochieng and NRB, Secretary Mr. Gilbert Kitiyo. Other senior Government officials included Dennis Itumbi, HSC, Head of Presidential Special Projects and Creative Economy; David Mlamba, HSC,(SACG), NYS; and Adamson Bungei, Director, KNFP-SALW, among others .

Kenya has reaffirmed its commitment to refugee protection, sustainable solutions and international responsibility-sharing during the 77th Session of the Executive Committee of the United Nations High Commissioner for Refugees (UNHCR), taking place in Geneva, Switzerland. Delivering Kenya's national statement during the General Debate, the Acting Commissioner for Refugee Affairs, Ms. Mercy Mwasaru, highlighted the country's progress in transforming refugee management through the SHIRIKA Plan, which seeks to transition from a predominantly humanitarian and camp-based approach to a government-led, development-oriented model that promotes refugee self-reliance, socioeconomic inclusion and development of host communities. Kenya further called for predictable, sustained and multi-year international financing to support refugee-hosting countries, while emphasizing the need for stronger partnerships and durable solutions to forced displacement. On the sidelines of the session, the Kenyan delegation held bilateral engagements with representatives of the German Government, the World Bank, UNHCR and the USA Government, aimed at strengthening partnerships and exploring opportunities for collaboration in refugee protection, socioeconomic inclusion, sustainable and durable solutions. The engagements underscore Kenya's continued commitment to advancing sustainable refugee solutions, strengthening international partnerships and promoting shared responsibility in addressing forced displacement, while ensuring that both refugees and host communities benefit from inclusive development. #UNHCRExCom2026 #RefugeeProtection #SHIRIKAPlan #Kenya – at Vernier, Suisse

🇰🇪 We are bringing citizen services closer to you this Mashujaa Thematic Week! Through our directorates, @Sajili_IDKe , @crs_kenya ,@ImmigrationDept , @Serv_BilaStress , @NpdmDirectorate and @DRSKenya , we are participating in the Mashujaa Thematic Week celebrations, co-hosted by Uasin Gishu, Elgeyo-Marakwet and Nandi counties under the theme of Security, Sports and Economy. Our teams are offering the following services and support at the Eldoret National Polytechnic. ✅️National ID services: issuance and fingerprint notifications. ✅ Birth registration and birth certificate application services, alongside the rollout of electronic birth and death notification in hospitals across Elgeyo-Marakwet, Nandi and Uasin Gishu counties. ✅ Passport application and issuance services. ✅ Onboarding of new eCitizen users and customer service support to help you access government services online. ✅ Updating personal details in the National Register. ✅ Information and sensitisation on refugee registration, status determination, legal documentation, protection and available support services. Visit our exhibition stands to engage directly with our officers, ask questions, understand service requirements and receive assistance. As we celebrate our heroes, we remain committed to accessible, inclusive and citizen-centred service delivery. Karibuni! #MashujaaThematicWeek #CitizenServices #ServiceToThePeople

Our Principal Secretary, Dr. Belio Kipsang, today presided over the 2026 Mazingira Day celebrations as Chief Guest at Kimondi Forest in Nandi County, alongside Governor Stephen Sang, Conservator of Forests John Momanyi, County Commissioner Wilberforce Kilonzo, Deputy County Commissioner for Nandi Central Elizabeth Atemi, and other leaders. During the exercise, we successfully achieved the 100,000 Trees in One Hour Challenge, planting 100,000 trees at Kimondi Forest between 11:00 a.m. and 12:00 noon. Tree-planting activities also took place across the country, demonstrating our collective commitment to environmental conservation and climate action. Nandi County has set a target of planting 16 million trees, contributing to Kenya’s national ambition of growing 15 billion trees. Achieving these targets calls for collective responsibility, not only planting trees but also nurturing them to maturity. As we pursue development, let us protect our forests, restore our environment and safeguard our natural resources for future generations. Mazingira ni Wajibu Wetu! #MazingiraDay2026 #JazaMiti #15BillionTrees #PandaMitiBoreshamazingira

Today marks the final day of Customer Service Week! 🎉 Under the theme “Extra Mile: Transforming Public Service through Customer Service Excellence,” we celebrate our dedicated staff and thank the citizens we serve for their trust and valuable feedback. As the celebrations conclude, our commitment to going the extra mile in delivering responsive, respectful, and citizen-centred services continues. 🎥 Take a look at this video snippet capturing highlights from our Customer Service Week celebrations! #CustomerServiceWeek #ExtraMile #TransformingPublicService #CustomerServiceExcellence

Day 5 of #CustomerServiceWeek2026! 🇰🇪 We now feature eCitizen, highlighting our commitment to making government services more accessible, convenient and efficient through digital platforms. Together, we go the Extra Mile in transforming public service through customer service excellence. #ExtraMile #CustomerServiceWeek2026

🌱 Tomorrow, 10th October, we mark Mazingira Day 2026 under the theme “Our Environment, Our Responsibility.” Let’s join hands to plant trees, restore ecosystems and protect our environment. 🇰🇪🌳 #MazingiraDay2026 #PandaMitiBoreshaMazingira

Day 5 of #CustomerServiceWeek2026! 🇰🇪 This morning, we feature the Directorate of Immigration as we go the Extra Mile in delivering excellent, efficient and citizen-centred services. Visit our booths to make inquiries, access services and get assistance. #ExtraMile #CustomerServiceWeek2026

Every citizen deserves to be heard, supported and served with dignity. This Customer Service Week, we are going the Extra Mile to bring that commitment to life. @PS_SDICS Dr. Belio R. Kipsang and Heads of Directorates engaged with citizens and staff at the State Department for Immigration and Citizen Services booths at Uhuru Park, appreciating staff dedication and hearing citizens’ experiences firsthand. The feedback shared helps us improve how we serve, making services more accessible, responsive and efficient. Visit our booths at Uhuru Park this week for registration services, guidance and support. #CustomerServiceWeek2026 #ExtraMile

Day 3 of Customer Service Week 2026! Today, we feature @IPRS_KE as we continue to go the Extra Mile in serving citizens with excellence. #CustomerServiceWeek2026 #ExtraMile

Day 3 of Customer Service Week! 🇰🇪 Our teams from all our directorates are at Uhuru Park, engaging citizens, answering enquiries, and providing guidance on our services. Under the theme “Extra Mile: Transforming Public Service Through Customer Service Excellence,” we reaffirm our commitment to accessible, responsive, and citizen-centred service delivery. Visit our stand, interact with our teams, and learn more about the services available to you. Your feedback matters as we go the extra mile to serve you better. Huduma Bora, Taifa Bora! #CustomerServiceWeek2026 #TheExtraMile #HudumaBoraTaifaBora #CitizenCentredServices

Happy Customer Service Week 2026! We invite you to visit our service points and access the services you need. Together, let’s go the Extra Mile in serving you with excellence. #CustomerServiceWeek2026 #ExtraMile

The Principal Secretary, Dr. Belio R. Kipsang, today held a consultative meeting with leaders from Turkana County to deliberate on matters relating to National Identity Card registration and access to registration services. The engagement focused on addressing challenges affecting registration and strengthening access to identification services for eligible citizens across the county. The State Department remains committed to ensuring accessible, efficient and inclusive registration and identification services for all Kenyans.