Deadline Extended: Call for Speaker’s will be accepted through Friday, January 30 at 11:59 ET. Your expertise could shape our industry's future. Don't miss this final chance to connect with thousands of CX professionals. Best of luck👇 Apply here: speakers.icmi.com/

Be a WINNER! Passport to Prizes begins in 30 minutes! Loads of amazing prizes, including Amazon gift cards and more! #CCExpo #ICMICCExpo #ICMI

Swing by and join us for @MiaRec's Solution Spotlight in 15 minutes! In this session, we’ll explore why traditional reporting is too slow for today’s CX, QA, and revenue teams—and how leading organizations are closing that gap with instant insights. #ICMI #CCExpo #ICMICCExpo

Get ready for @Genesys Solution Spotlight in 15 minutes to Level Up your Customer Experience. We can't wait to see you! #ICMI #CCExpo #ICMICCExpo

🎙️ LIVE PODCAST ALERT! 🎙️ Amas Tenumah & Bob Furniss are back at 2pm today for their last Live Contact Center Podcast! Your chance to jump in, ask questions, and challenge the hosts who aren't afraid to challenge each other! #ICMI #CCExpo #ICMICCExpo

📚 FINAL HOURS - BOOKSTORE CLOSING TODAY! 📚 ⏰ Last chance: 8am - 4pm ONLY 🚨 Don't leave empty-handed! Grab those must-have books, resources, and materials before it's too late. ⚡ Time is running out - head over NOW before the best selections are gone! #ICMI #CCExpo

🔥 30 MINUTES TO UNLOCK YOUR CONFIDENCE! 🔥 🎯 This keynote will transform how you handle: • Non-stop uncertainty and increasing demands • Team disengagement and motivation challenges • Turning overwhelming change into your competitive advantage. #ICMI #CCExpo #ICMICCExpo

It's almost time for the ICMI's Global Contact Center Awards Ceremony and Conference Tiki Party! Starting in 30 minutes.... be prepared to have a blast! #ICMI #CCExpo #ICMICCExpo

Just us for our amazing Meet, Greet and Repeat: Contact Center Speed Networking starting in 15 minutes! In just one hour, you will engage in 15 dynamic conversations that will leave you inspired and energized for what’s next. Event time- 4-5pm ET😁 #ICMICCExpo #ICMI #CCExpo

Don't miss out on the last Solution Spotlight of the day in 15 minutes with @Mplus You’ll laugh, wince, and leave smarter. #CCExpo #ICMI #ICMICCExpo

Get ready for @8x8's Solution Spotlight in 15 minutes with Ro Sinclair about the Next Wave of Contact Center CX- AI + Human! #ICMI #CCExpo #ICMICCExpo

Join us for @RingCentral's Solution Spotlight in 15 minutes to learn more about Crafting an AI Communication Strategy. #ICMI #CCExpo #ICMICCExpo

Get ready for #NiCE's Solution Spotlight in 15 minutes to introduce Actions: what it is, how it works, and where it fits into a CX strategy. We can't wait to see you! #ICMI #CCExpo #ICMICCExpo

Are you ready for the next keynote on "How Real Enterprises are Winning with AI Agents" with Hardy Myers with #NiCE. ⏰ 15 minutes left - this is your competitive advantage waiting to happen! Don't let another AI opportunity pass you by. #ICMI #CCExpo #ICMICCExpo

Get ready for the first Keynote of the day in 30 minutes "Deepening Connection, Purpose, and Value: Mastering the Art and Science of Mattering.." You don't want to miss this! #ICMI #ICMICCExpo #CCExpo

🥂✨ Ready to celebrate? Join us for Mimosas and Mingling – the perfect way to kick off the day! Sip on refreshing mimosas while connecting with amazing people in a totally relaxed vibe, starting at 7:45am and ending at 8:30am! #CCExpo #ICMICCExpo #ICMI

Come check out the CX & AI Tiki Mixer in 10 minutes hosted by @cognigy, #NICE and @8x8 from 7-9 pm in the Tahitian Room! #CCExpo #ICMICCExpo

Don't miss this Solution Spotlight with Thomas Ryan at @BiglySales in 15 minutes to discuss Why Your Outbound AI Campaign Failed. #ICMI #CCExpo #ICMICCExpo

Get ready for @contentguru's Solution Spotlight in 15 minutes to learn more about Omni-data is the real AI! #ICMI #CCExpo #ICMICCExpo

#Cresta.ai's Solution Spotlight will begin now in the expo hall theater. Don't miss this exciting presentation! #CCExpo @ICMICCExpo