
The market-leading #callscripting solution designed to maximise #agent productivity and #contactcentre #custserv efficiency. Bought to you by @AwakenIntel
Suffolk, UK
Joined October 2009
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Will Emotion Detection Change Customer Experience Forever? Our #voice #Analytics could be your #contactcenter secret weapon in #CX improvement bit.ly/2Zvh5VW via @customerthink
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"#customerexperience more important than product"... How to Find Your Way to the Customer Experience Promised Land smg.io/2xGLO6h via @janelle_estes
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Yonder Digital Group has been appointed by @ICAEW to manage its member #contact engagement. Find out more bit.ly/2rQ5rVC
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Great meeting at the Ipswich office @kevinellis77 shared his experiences of taking @Synergy_YDG stateside to @Genesys #cx17indy last month
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Consumers and cars: developing #CustomerLoyalty strategies is essential for dealers. Read more: bit.ly/2qbK8Ay @MotorTraderMag #CX
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CX17 is the can't miss customer experience event from Genesys. See speakers, sessions & register today! youtu.be/242H4IsPNn0 #CX #cctr
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We'll be talking about hot topics like #omnichannel, predictive #analytics & #VR at CX17. Register today: gsys.co/1PoA30baoqR
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Read our guide to PCI compliance for small merchants today. bit.ly/2oRenuJ
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Wonga and GameStop have both been affected by massive data breaches, but was it only a matter of time? bit.ly/2pXYyzq
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Do you know that on average unhappy #customers who complain on social media get £32 from firms? dailym.ai/2oD6GVi @MailOnline #CX
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Are you an #omnichannel customer? Take a look at the @MyCustomer research bit.ly/2nZvCGQ #CX #customerexperience
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87% of UK customers are more loyal to companies who offer #humaninteraction More about Yonder research bit.ly/2mXAz2d #marketingmix
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The launch of the Yonder Digital Group, bringing delivery and technology expertise together buff.ly/2mSKFo3 #CCTR #CX #custserv
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Check out our latest #blog - Brand Experience and Customer Experience: Toms Shoes bit.ly/2gEKRUf
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Improve your #customerservice by optimizing your employees’ performance!nixxis.com/improve-your-cust… – at Brussels, Belgium
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In a world where everything is speeding up, can you really afford to sit still?
Let us automate your business.
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Check out our latest blog: 5 top tips to motivate #cctr employees buff.ly/2ekwCEX
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UK #BPO @DRLTD_Official acquires: Kent #BPO @goresponse, Ipswich provider @Ansaback & @CallScripter software company ow.ly/UzpJ304Ow8m
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Please vote and RT! We are in the lead with three days to go, we could win £10k for local hospice care mountainwarehouse.com/compet…


















