The original chargeback experts.

Clearwater, Florida
Joined October 2012
Merchants estimate friendly fraud accounts for 43.8% of chargebacks. Chargebacks911’s internal data puts it at 86%. Thanks to Wisevoter for featuring Monica Eaton and highlighting this issue. Read more: hubs.li/Q04BZ4_S0 #FriendlyFraud | #Chargebacks | #Payments
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A declined payment can mean a lost sale. How can merchants get more legitimate transactions approved? Zak Matthews breaks down authorization optimization and 16 ways to improve approval rates. Read more: hubs.li/Q04BYKp90 #Payments | #Ecommerce
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We brought the dragons. 🐉✨ A little magic, a lot of payments talk. Here’s @money2020 through the eyes of Chargebacks911. #Money2020 | #Payments | #Fintech
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The future of payments is on the agenda at @money2020! 🔥 From the Chargebacks911 booth to sessions on the agent economy, intelligent commerce, and industry trends, we’re taking in the conversations shaping what’s next. Find us at Booth #14011: hubs.li/Q04BPbhD0 #Money2020 | #Payments
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🧚 We brought Fantasy Land to @money2020 and we’re hard to miss! 🍄✨ Stop by @Chargebacks911 x @Fi911solutions at Booth #14011 to meet the team and grab a FREE T-shirt! 👕 Come for the magic, stay for the fintech conversations. Meet us there: hubs.li/Q04BBLhr0 #Money2020 | #Fintech
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🎰 WE’RE HERE, MONEY20/20! 🐉✨ Connect here: hubs.li/Q04Brt850 Day 1 is underway, and the Chargebacks911 team is ready to connect! Stop by our booth, say hello, grab a custom T-shirt, and see what magic we have up our sleeves. 🪄👀 📍 Find us at the star on the map! ⭐ #Money2020 | #Fintech @money2020
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Giving back is one way we take charge. ❤️ As part of our #TakeChargeForCharity initiative, the Chargebacks911 team spent time with Alpha House to support the important work they do for families in our community. We’re proud to support organizations making a real difference and grateful for the opportunity to give back together. 💙 Learn more: hubs.li/Q04Bs5QQ0 #AlphaHouse | #CommunityImpact
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You issued the refund. Then came the chargeback. When both happen on the same transaction, merchants risk paying twice. Prevention is always the better option. #FraudPrevention | #Payments
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Repeated payment retries can cost more than you think. Chargebacks911 Chairman Guy Harris breaks down Visa’s Excessive Reattempts Rule, current retry limits, potential fees, and how to avoid unnecessary costs. Read more: hubs.li/Q04B71-C0 #Payments | #PaymentProcessing
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Vegas, here we come! 🎲 We’re excited for @money2020 and The Money Awards, where Chargebacks911 is a finalist with @Sabre_Corp Direct Pay for Partnerships & Strategic Alliance. Learn more: hubs.li/Q04B2yvj0 Book a meeting: hubs.li/Q04B2ytz0 #Money2020 | #TheMoneyAwards
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AGS, here we come! On November 2, we’re connecting with the affiliate marketing community to talk payment risk, fraud, and chargebacks. 📍 Find our experts at Booth #H2-2047! Learn more: hubs.li/Q04zY5T30 #AGS2026 | #AffiliateMarketing
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VAMP puts more pressure on banks and payment providers to monitor merchant fraud and chargebacks. But do they fully understand the risks? Our latest whitepaper explores what banks and acquirers need to know. Read it: hubs.li/Q04zTYMH0 #VAMP | #Banking
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Refund issued. Chargeback filed. 💸 When a dispute overlaps with a pending refund, merchants could end up paying twice for the same transaction. Better coordination can help prevent unnecessary losses. #Chargebacks | #PaymentRisk
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Day 2 at @iFXEXPO Asia! 🌏 From conversations about crypto and e-wallets to great discussions with PSPs, there’s plenty happening across the payments space. One topic keeps coming up: how much payments have evolved across APAC. Connect with us: hubs.li/Q04zFLX70 #iFXEXPO | #Payments | #Crypto @Worldpay_Global
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BNPL is growing fast. But what does that mean for merchants? Beyond conversion, there are bigger questions around fraud exposure, customer behavior and regulation. We pulled together 60+ BNPL statistics for 2026. See what the numbers reveal: hubs.li/Q04zCXlM0 #BNPL | #eCommerce
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You’ve seen the teaser. 👀 Now meet a few of the people who’ll be bringing what’s next to life at @Money20/20 USA. But we’re not giving everything away just yet… Something is coming to Las Vegas. And trust us, you’ll want to see it for yourself. Come meet us: hubs.li/Q04zxgdM0 #Money2020 | #Money2020USA
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