Tier One People presents Fintech Chatter. Dexter Cousins brings exclusive interviews with the biggest names in Fintech to discuss their secrets

Joined March 2021
Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about strategy. Here's Soraya on why the future is beyond finance. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about leading after the founders. Here's Soraya on the move from founder-led to founder-inspired. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about what it takes to lead a turnaround. Here's Soraya on rolling up her sleeves and staying in the detail as CEO. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about building an innovation culture. Here's Soraya on a two-day hackathon that brought the phones team, product and technology together. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about culture through a turnaround. Here's Soraya on why fintech doesn't have to mean chaos, and on learning from a founder who still sits beside her. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about leadership and focus. Here's Soraya on how a clear North Star keeps a business solving the right problems. youtu.be/PrGkYFKOEuE
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Soraya Alali, CEO of Zip Co, joins Dexter Cousins on Fintech Chatter to talk about leading a fintech through the shift to AI. Here's Soraya on how twelve months of experimenting became live agents working alongside her team. youtu.be/PrGkYFKOEuE
Soraya Alali from Zip Co joins @DexterCousins on the latest episode of Fintech Chatter - brought to you by @Tieronejobs
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Community banking is undergoing a significant digital transformation. Analyzing the unique threat landscape within Australia's financial sector is crucial for navigating this evolution and ensuring future resilience. #CommunityBanking #DigitalTransformation #AustralianFinance
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Up Bank's innovative ad strategies on rock and community radio, plus authentic music festival sponsorships, create a powerful brand growth spiral. It's a masterclass in authentic market engagement. #BrandStrategy #Marketing #FinTech
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From engineering leadership to infrastructure, the journey of building with 'Up' involves deep product appreciation. Understanding the core infrastructure drives innovation and user value. #TechLeadership #ProductDevelopment #Infrastructure
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Innovative financial tools are redefining personal finance. 'Save Up 1000' empowers goal-based savings, while '2 Up' reimagines joint accounts for modern relationships. #Fintech #Innovation #PersonalFinance
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Elevating customer experience: Personalized support and small perks like complimentary coffee can transform banking into a memorable, shareable event. It's about creating value beyond transactions. #CustomerExperience #BankingInnovation #BrandLoyalty
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Founded to revolutionize banking and enhance customer financial outcomes, Up Bank has achieved significant organic growth through its customer-centric approach. #Fintech #BankingInnovation #CustomerExperience
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From passion for fintech infrastructure to the global success of tap payments, this travel card's popularity stems from solving user pain points and creating seamless, unobtrusive experiences. #Fintech #Innovation #Payments
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Maintaining brand integrity is crucial, especially with trends like 'buy now, pay later.' One company chose a value-aligned path with 'Laybuy,' prioritizing long-term customer trust over fleeting conveniences. #BrandStrategy #BusinessEthics #CustomerTrust
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AI adoption is accelerating faster than prior tech waves, driven by cultural familiarity. This rapid integration presents unique challenges for leaders managing workplace shifts. Adaptability is key. #AI #Leadership #BusinessStrategy
The real AI challenge isn't user training; it's output quality control. As AI scales, we face a welcome problem: managing increased output requires a heightened focus on quality. #AI #QualityControl #Innovation
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Navigating Australian residential lending requires balancing customer demands with business viability. Could UK banking models offer a sustainable path forward? #Finance #Australia #UKBanking
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Exceptional customer support builds more than loyalty—it builds brand authenticity. This bank delivers unexpected perks and swift resolutions, proving that superior service is the ultimate differentiator. #CustomerExperience #BrandBuilding #ServiceExcellence
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