The Consumer Bankers Association (CBA) is the only member-driven trade association focused exclusively on #RetailBanking.

Washington, D.C.
Joined July 2009
Former Biden Treasury official Natasha Sarin highlights that one-off quick fix policies like credit card rate caps will not resolve the underlying economic instability that Americans face due to rising costs in housing, health care, education, and more. consumerbankers.com/press-re…
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Criminals can access stolen consumer data via the dark web and can use that data to access consumer accounts and steal identities. @CommerceBank shares how consumers can protect themselves and reduce exposure. #CybersecurityAwarenessMonth commercebank.com/personal/id…
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This week’s edition of the Main Street Ledger highlights the shift in how AI functions and the implications of this evolving tech for consumers, businesses, and banks. consumerbankers.com/blog/mai…
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With the advent of personal agentic AI agents, these systems are able to make decisions and execute transactions with limited human involvement at each step. While it can make everyday life easier, it also opens up a new series of questions for when things go wrong.
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CBA President and CEO @LindseyJCBA joined Bank Nerd Corner’s @khaslett for a conversation on the financial health of American consumers, the affordability challenges households face, and the role banks play to help consumers meet their financial needs. consumerbankers.com/press-re…
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Did you know? The FTC estimates scammers stole $2.4B from older consumers in 2024. Read how @PNCBank senior investigator Rob Stover helped an 88-year-old customer avoid losing nearly $12K to a scam. pnc.com/insights/our-commitm… #CybersecurityAwarenessMonth
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October is Cybersecurity Awareness Month! America’s leading Main Street banks are committed to protecting consumers from fraudsters and scammers online and beyond. Check out how three member banks are working to safeguard consumers ⬇️
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In the first 3 quarters of 2025, over 500K Americans filed for credit card fraud, and an estimated 62 million had fraudulent charges on their cards. @AssociatedBank shares how to fight back, providing a guide on how to stop, track, and report fraud. associatedbank.com/education…
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.@BMO_US encourages students to learn about common fraud or scam tactics to help keep their finances safe as they prepare to take the next step for future success. bmo.com/en-us/main/personal/…
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In this blog, our analysis of the Federal Reserve SHED survey indicates over 2/3 of consumers who used overdraft in 2025 were also denied credit over that time frame – showing how important overdraft is as a tool to help consumers bridge liquidity gaps. consumerbankers.com/research…
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The blog also looks at existing CBA and outside research to show why consumers use overdraft services, what they use it for, and how limited or harmful alternatives can be.
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Registration is open for CBA LIVE 2027! Whether it’s the rise of AI, evolving consumer expectations, or changing policy – the way we bank and manage our money is poised to change. Join us to be a part of the big ideas that will move retail banking. cbalive.info
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Today, CBA’s Board of Directors announced @usbank SEVP of Consumer and Business Banking Products Arijit Roy as 2027 Board Chair. consumerbankers.com/press-re…
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We look forward to the next chapter in our Board leadership as we continue to help our members navigate the ever-changing landscape of consumer financial services.
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The FOMC's recent increase of the federal funds rate is intended to help stem inflation and allow for greater price stability. However, the rate increase will also affect consumer credit products, including mortgage rates, auto loans, and credit cards. consumerbankers.com/research…
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In our latest blog, we outline how the federal funds rate influences credit card APRs, which have variable interest tied to the prime rate. As households face ever-increasing expenses, credit cards are an important source of liquidity to help manage short-term financial needs.
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CBA President and CEO @LindseyJCBA joined @usnews CEO Eric Gertler to discuss the rising cost of higher education, the value of a college degree, and the role banks play in helping students and families finance their education. consumerbankers.com/press-re…
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In their discussion, she highlighted the importance of government, lenders, and schools being more transparent to provide young people with a clearer understanding of the true cost of education and degree outcomes.
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Consumer Bankers Association retweeted
Now, "The Future of Paying for Higher Education," a conversation between Eric Gertler and Lindsey Johnson, President and CEO of Consumer Bankers Association @ConsumerBankers. #FutureOfHigherEd
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