Last month, hundreds of thousands of people became *very* familiar with the digital “waiting room”. Most had a pretty bad experience, aside from not getting what they wanted – Oasis tickets. This Black Friday 2024, retailers should learn from this. Here are a few ways you can make the most out of your website’s waiting room. A thread 🧵

Bots can wreak havoc on ticket sales, snapping up tickets before genuine fans have a chance 🎟️ This not only frustrates your customers but also undermines the integrity of your sales process. CrowdHandler's virtual waiting rooms include advanced bot protection to ensure a fair and equitable ticketing experience. ✅ Fair Access for Real Customers ✅ Enhanced Customer Trust ✅ Improved Sales Integrity Protect your ticket sales from bots with CrowdHandler's virtual waiting rooms. Let's keep the ticket-buying process fair and enjoyable for all! Learn more about CrowdHandler's virtual waiting rooms here: crowdhandler.com/

Queuing isn't for everyone – and neither is staring at a screen waiting for your number to be up. If a customer closes the tab they're on, even accidentally, they shouldn't get booted to the back of the line. And with our Virtual Waiting Rooms, they won't. Minimize. Close. Crash. We'll give every customer a chance to get back into position, no matter what. crowdhandler.com/virtual-wai…

All it takes is one big wave of users for everything to go down. For digital agencies, that's a real threat to customer relationships and the success of your campaigns. Keeping your clients sites running at crunch times is vital. crowdhandler.com/

It was great to meet so many people at last week’s @ticketingprofs in Birmingham. If you were there, we hope you enjoyed the event and thanks for visiting our stand! Our team had a fantastic time at #TPC2024, meeting attendees and discussing the challenges users experience with digital queues and virtual ticketing. If you didn't get a chance to speak to us or are interested to find out more, do get in touch to see how we can help you manage demand, avoid website crashes, and treat your customers fairly.

📣 Attention e-retailers! 📣 We know it's only March, but if you're not planning for #BlackFriday yet, you're already behind 🗓️ With a surge in online traffic guaranteed, the last thing you want is disappointed customers and a PR nightmare. Avoid the chaos with CrowdHandler's virtual waiting room. If you'd like to learn more about how our solution can help build your holiday sales strategy check out our blog: crowdhandler.com/blog/holida… #BlackFridayPrep #VirtualWaitingRoom #CustomerSatisfaction

Just two days to go until the Ticketing Professionals Conference in Birmingham! Our team will be on hand to discuss the importance of prioritising your customer experience and how we help our clients achieve this through seamless traffic management for critical on-sales. CrowdHandler's advanced virtual waiting room platform guarantees fair access and exceptional online experiences for every visitor, during peak demand periods. Feel free to drop by Stand 6 and we'll be more than happy to answer any questions you may have around virtual waiting rooms. #TPC2024 #Ticketing #OnSale #VirtualWaitingRooms

To protect your site from spammers and scalpers, we’ve put measures in place. Our virtual waiting room detects fraud and malicious bots, gives you the ability to ban known IP addresses and protects from spam with Google’s reCAPTCHA. crowdhandler.com/

We’re at the brilliant Discount/Don’t Discount discussion at #INTIX2020. Great advice coming from the panel: know the ‘why’ behind your discounting strategy, understand what your customers value, and much more. Thanks! @davidwakeman @gabejohnson @gahan_antix @MGammeltoft

We're here at #INTIX2020 and all set up on booth 605. Drop by during exhibition hours and find out more about our virtual queuing platform.