Customer Labs (@CustomerLabs) profile picture

The days of marketing on gut and intuition are over. Aggregate massive amounts of customer data, automated segmentation, automated lead profiling.

Denver, CO
Joined February 2013
Says @forrester, "on avg consumers use 25 mobile apps/mo & spend 44 hrs per mo w phone." @Aspenware builds apps connecting people to people.
What if Aspenware were flat? ow.ly/pcIft A website created using Designmodo Flat UI framework.
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Create quality customer connections, engage them with experiential value, and leverage influencers. #mtntrvl #productvalidation
Rob Torres of Google Travel confirming that customer data insight will be critical in the next 2-3 years. User experience matters. #mtntrvl
We're at the Mountain Travel Symposium in Aspen learning more & validating CustomerLabs principles! #mtntrvl -Rob
Big news for Customer Labs! We are currently testing a version that runs independently from SalesForce. Complete with a contact importer!
Can you help me #validateThisHypothesis? Product Managers can gain valuable insights by segmenting their customers based on personality type
#smroi paraphrasing Nichole Kelly "NPS coming back big, perfect for social measurement." #customerlabs agrees! We baked it in, and Kano too.
#sxswi Todd Morris of #catalina "Use the [customer] data, the data doesn't lie." #customerlabs
ow.ly/i/1FcRN Death By Demographics panel. Behaviors are more important than demographics--a key point behind @customerlabs
After chatting with Damon at SurveyMonkey, sounds like another ideal connection opportunity between our apps.
Spoke with @jacks_whitli, great guy and solid product. Looking forward to testing its connectivity to Customer Labs #whitli
Great conversation with steven blank about customer development at sxsw. Concluded that tech folks can be taught to reach out to customers.
Kevin, creator of wufoo and now at surveymonkey, "developers that do customer support build better software"
Steve Blank, don't get distracted by the noise. Build a great product, and find customers. His entire presentation focused on this.
Meebo success. It's all about your team, and then understand your customers.
Just talked with Laura Fitton from hubspot about where to maintain customer data.
#musk interesting parallels between his points and our recommendation not to compete on a commodity basis with your customers
ow.ly/i/1EI70 This guy has an interesting set design for his font detective talk. #sxswi