Whatever your thing is, we'll help you find the perfect sofa design, handmade to order, just for you. For customer queries use @DFSCare Monday - Saturday.

Doncaster, England
Joined December 2015
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Hi, please note that this account is not affiliated with DFS and should be disregarded. @DFS and @DFSCare remain our only official accounts and our customer services team will be happy to continue assisting you on DM, via our customer services account @DFSCare.
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Hi, please note that this account is not affiliated with DFS and should be disregarded. @DFS and @DFSCare remain our only official accounts and our customer services team will be happy to continue assisting you on DM, via our customer services account @DFSCare.
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Hello, hope you’re well and we are very sorry to hear of the concerns you have raised with your order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
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Replying to @Gunha05 @DFSCare
Hello, hope you’re well and I am really sorry to hear you’re not happy. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
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Hello Carl, hope you’re well and we are really sorry to hear you’re not happy. If you want to pop us a DM along with ordering info, we can take a look into this for you. Thanks, DFSCare
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Hi Megan, hope you're well and thanks for bringing this to our attention. We will be able to look into this for you, please send us a DM across so we can better assist. Thanks, DFSCare
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Replying to @richies18 @DFSCare
Good Morning, If you would like to pop us a DM with your details we would be able to see how we can help. Alternatively you would be able to call us on 0333 99 99 777. Thanks, DFS Care.
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Replying to @trigger39 @DFSCare
Hi Stuart, I am really sorry to hear no one has yet contacted you on this. If you would like to pop us a DM we would be able to look into this further for you. Thanks, DFS Care.
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We are aware of some fraudulent activity on X. We do not communicate with customers via WhatsApp. If you are unsure whether you are dealing with a genuine DFS customer service operative stop communication on X and email [email protected], where we can help you further.
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Replying to @BevNewton
Hello, hope you’re well and we are very sorry to hear of the concerns you have raised with your order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
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Replying to @sammyc565
Hi Sam, I am really sorry to hear of the concerns you have raised. If you need any assistance please pop us a DM with your details we would be happy to look further into this for you. Thanks, DFS Care.
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Replying to @maffeaves
Hello, hope you’re well and I am really sorry to hear you’re not happy. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
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Replying to @cursednumber7
Hello,I hope you’re well and we are very sorry to hear of the concerns you have raised with your parent's order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
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Replying to @FarrowStacey
Hi Stacey, thank you for taking the time to provide your feedback - we're so pleased to hear you're happy with your experience and your new sofas! Thank you, Emma
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Replying to @timcarter1202
Hello Tim, I appreciate your concerns and I do apologise this has happened. Please be rest assured we can look into this for you if you please send us a DM and we would be more than happy to assist you. Thanks, DFS Care
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Replying to @Ker6280
Hi Kerry. I'm very sorry to hear that you are unhappy with the service you have received in the Darley dale store. If you do need our assistance, please send us a DM with the order details we will certainly do our best to assist you. Thanks, DFSCare
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Replying to @timcarter1202
This is really disappointing to hear Tim, if you wish to speak to a member of our team please send us the ordering details via DM and we can look into this for you. Thanks, DFSCare
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Replying to @timcarter1202
We are really sorry to hear of the concerns you have raised Tim, if you could please DM us with your details we can look into this further for you. Thanks, DFSCare
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Replying to @azfernazir
Hello Azfer, I am really sorry to hear you're not happy with your furniture. If you do require any assistance, please send us a DM with your order details and we will do our best to help. Thanks, DFSCare
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Replying to @jatinjaitley
We are sorry to hear of any delays experienced with your order. If you could please DM our team we can take a look into this for you. Thanks, DFSCare
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