A multi channel communications outsource facility enabling your customers and prospects to engage with your business however they choose.
Ormond, VIC
Joined July 2009
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"Is your business missing the most obvious opportunity?"by @DataResponse on @LinkedIn linkedin.com/pulse/your-busi…
Data Response is pleased to announce its new partner, Return to Sender Pty Ltd. Got dead mail? Take a look at returntosender.com.au
Pleased to announce our newly acquired Gold Certification by Bureau Veritas. A great effort by the 'Green Team' at Data Response.
Now listen here: how to make a complaint count theage.com.au/money/planning… via @theage
The importance of having relationships with your customers callcentre.co.uk/the-importa…
Direct approach best way to get product out there theage.com.au/small-business… via @theage
Better to channel your customers to your own social media sites and resource for it than to leave them with only the alternatives.
We've again tested the application of qualified databases vs yellow pages for sales lead gen; double the response with a qualified database
Customer Service is a facet of marketing as a customer acqusition and management strategy. Does it belong under any other management?
For simple issues, a real person is the second preference for customers; for complex issues, a real person is number 1 about.americanexpress.com/ne…
I'm hiring! Contact Centre Manager at Data Response Pty Ltd - Melbourne Area, Australia #jobs lnkd.in/ivMpr5
Data Response retweeted
Kerry Allday of @DataResponse muses about the role of the telephone in todays customer marketing environment #marketing ow.ly/9Pt0M
I couldn't quite work out if this was a joke. Edgy Strategies for Routing Calls in Your Contact Center: bit.ly/z3PhJM via @AddThis
Has IVR and poor training created low public expectations?Self-service trumps human interactions for most Aussies marketingmag.com.au