Deema Anani, Commercial Director at Amman Queen Alia International Airport introduces the conference to the growth of solo diners who “skeat”. They Skype whilst eating. #fab2018
Slow lanes + relaxed check-outs. For customers who want or need a slower experience. @TamiraSnell speaking at @PortlandDesign #wakeupcall
A future for F&B: A choice between convenience or conviviality. Robert Colvile at @PortlandDesign #Wakeupcall seminar
"Our behaviour defines us. Not demographic profiles". Fascinating key note from Sasha Strauss at ARN 2017
18 hour trip from UK ends with Hyatt New Orleans overbooked and a limp apology. This ain't hospitality. It is amateur.

