@DgtTransform

Everything about Digital Transformation, #tech, Customer Journey and Change Management. Latest trends, news, #AI, #ML, #CX and #processautomation

 Worldwide
Joined January 2015
  • Tweets4.3K
  • Following3.3K
  • Followers3.7K
791Media
Digital Disruption retweeted
Harsh Makadia
@MakadiaHarsh18 Dec 2022
1. Scribe How Screen recording extension that instantly converts any process into a guide. 93% less time spent documenting and sharing processes 🔗 scribe.how/chrome
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Digital Disruption retweeted
Shaun Michael Kemp@ShaunMichaelCX9 Dec 2022
Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all! Really looking forward to sharing this conversation with you in the very near future. 👀 In the meantime, check out Ian's fantastic book "Customer What?"
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Digital Disruption retweeted
Tamara McCleary
@TamaraMcCleary18 Nov 2022
The 4 Digital Skills Everyone Will Need For The #FutureofWork forbes.com/sites/bernardmarr… #digitaltransformation
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Digital Disruption retweeted
Julie Weishaar@NewHorizons12324 Nov 2022
Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-study…
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#Google has a secret new project that is teaching artificial intelligence to write and fix code. It could reduce the need for human engineers in the future #ai #automation #B2B businessinsider.com/google-a…
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The CX management #CXM process is broken. 💔 🚫Just sending out surveys to customers IS NOT CX. 🚫Putting the results of your surveys into a shiny dashboard IS NOT CX. 🚫 What you think CX is, IS NOT CX. It's just half the story... Read why here: zn-lp.com/gap
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Digital Disruption retweeted
Andy Mura@andy_mura10 Oct 2022
CX1 WORLD - Only two days to go!!! Register here for FREE: cx1-conference.com/en/ 🎉 #CX #YearOfAction #ShiftToAction
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Digital Disruption retweeted
Segundo Ramos@SegundoConnect8 Feb 2022
#ArtificialIntelligence is here to stay in every domain... 📸 @ValueCoders #AI #MachineLearning #Marketing @Hana_ElSayyed @NevilleGaunt @Shi4Tech @BetaMoroney @Khulood_Almani @anand_narang @AlbertoEMachado @Fabriziobustama @PawlowskiMario @kalydeoo @GlenGilmore @TamaraMcCleary
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Digital Disruption retweeted
zenloop@zenloopHQ9 Feb 2022
Gartner’s research: only 14% of organizations achieved a 360-degree view of their customer buff.ly/3AmoMRy #customerexperience #CX #actionmanagement
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Digital Disruption retweeted
Dr. Robin Kiera
@stratorob3 Feb 2022
Two Do’s and Dont's of #DigitalTransformation Journey 📌@Enterprise_Talk enterprisetalk.com/featured/… @annmariehanlon @TheDigitalTP @KomodoDigital @DgtTransform @TheDigitalLand1 @SmesGoals @MeghanMBiro @insurtechnews #Strategy #Business #Management
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Digital Disruption retweeted
Giuliano Liguori
@ingliguori17 Jan 2022
#infographic: Benefits of Digital Transformation Via @ingliguori #Cloud #MachineLearning #BigData #ArtificialIntelligence #cybersecurity #Blockchain #DX #Analytics #AI #IIoT #DataScience #IoT #metaverse #digitaltwins #industry40 @marcusborba @stratorob @ipfconline1 @antgrasso
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Digital Disruption retweeted
Dr. Robin Kiera
@stratorob17 Jan 2022
Under Pressure: #DigitalTransformation Starts At The Top 📌@Forbes forbes.com/sites/joemckendri… @annmariehanlon @TheDigitalTP @KomodoDigital @DgtTransform @TheDigitalLand1 @SmesGoals @MeghanMBiro @FernandaKellner @DrRueckauf #Innovation #Market #Career #Business #Management
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What role does electronic shelf labelling (ESL) play in the #digitaltransformation of #retail organizations today and how does it impact #customerexperience (#CX)? blogs.cisco.com/retail/why-e…
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Digital Disruption retweeted
Andy Mura@andy_mura10 Jan 2022
How to turn data into actionable insights #CX #customerexperience cxnetwork.com/cx-digital/inf… via @KatieESadler
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Jonathan Smare shares how CFOs have a massive opportunity to sponsor & lead a transformation. Learn more... hubs.la/H0SRV-w0 #businesstransformation  #leadership #technology #culture
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Digital Disruption retweeted
Andy Mura@andy_mura28 Jul 2021
What #CX / #CXstrategy books are you planning on reading next? A Book I look forward to reading: I'LL BE BACK (How to Get Customers to Come Back Again and Again) by Shep @Hyken --> hyken.com/online-store/ill-b… Your recommendations?
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Digital Disruption retweeted
ExB Group@ExB_Labs19 Jul 2021
Here's a recap of the biggest AI news items tracked last week by @AINewsletterHQ
Thread Reader App
@threadreaderapp19 Jul 2021
Replying to @ExB_Labs
Hello, please find the unroll here: It was another busy week in AI! Here's a recap of the biggest AI news… threadreaderapp.com/thread/1… Talk to you soon. 🤖

Thread by @AINewsletterHQ on Thread Reader App

Thread by @AINewsletterHQ: It was another busy week in AI! Here's a recap of the biggest AI news items we tracked last week: A great interview with Google's boss Sundar Pichai covering his approach...

threadreaderapp.com
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Digital Disruption retweeted
Andy Mura@andy_mura19 Jul 2021
Smart companies have understood this and are no longer focusing solely on attracting new customers. zenloop.com/en/resources/ret… #CX via @zenloopHQ
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Digital Disruption retweeted
Tamara McCleary
@TamaraMcCleary9 Jun 2021
The Future Is Both Automated And Intelligent forbes.com/sites/forbestechc… by @samiranghosh via @Forbes #AI #DigitalTransformation
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Digital Disruption retweeted
Joaquin Salamanca@FuturaJoaquin16 Oct 2020
Stay Ahead Of #Disruption: Focus On #CX, #OperationalEfficiency And The #RemoteWorkforce via @forbes forbes.com/sites/forbestechc… #CustomerExperience #DigitalTransformation #Automation #remotework #RPA #CoE #AI #ArtificialIntelligence #Digital
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