Thanks for sharing @RepKinzinger - love seeing the amazing things Print can do to make lives better @passiton_values #disruptivePrint @RedCoolerRon
Wow. Incredible story MT @rrstar: 3-D printer, and some Boylan students, making a hand for a Roscoe girl ow.ly/wjl0r
Getting OUT and about is crucial to my mental health. Days that I can’t visit customers I make a point of going SOMEWHERE and talking someone, any human ! a homeless person or a fast food helper so long as it’s face-to-face... err... mask-to-mask ) #printchat a2
2. 2.What are some things you can do to raise your own morale? #printchat
Concerns about Morale have become less urgent these past few months, than basic Health... physical yes, but mental and emotional health too. (home office, part of a virtual team of 9, caring for 200+ customers) A1 #printchat
Q1 - 1.How Important is morale to you? Do you work in an office, remotely, solo biz owner? #printchat
I’m thrilled some universities have great graphic arts programs. I’d love to a course titled “Print as an Entrepreneurial Venture”
It’s not so much lack of Graphic Tech skills, as Imagination, Vision and Connection to the ValueChain of Print.
On WHY more than What
#printChat a4
A4. industry must give schools and training programs input on what we need, tech wise and knowledge wise. #printchat
Just got a copy of the first book that I ever helped to get born and to name:
Christianity In The Americas Before Columbus: Unfamiliar Origins and Insights
Thanks Gary Bowen for the invite!
#DisruptivePrint
amazon.com/dp/1513655787/ref…
A Customer Relationship Manager tool can be super simple and inexpensive - even a one person shop. Take a look at ZenDesk #printchat
I don’t believe you can afford to NOT have a CRM. That is penny wise pound foolish. #printchat
CSR is not the same role as Inside Sales, should not be charged with selling. Such conflicting priorities tend to stress relationships. #printchat a4
Q4. Should the CSR have a role in increasing closed deals? How? Compensation? #printchat
What’s a Pager ? #printchat
A2. The CSR as I know sleep with their pagers on. I think they will need to do more pre-emptive outreach, however.#printchat
We called the Production First role an Expeditor. That role is common in highly automated plants.
A1 #printchat
A1 (con’t) My experience is that CSR’s used to be closer to sales and were a resource for sales and customers - and now they have moved closer to the production people pushing work through the shop. #printchat
Is that a trick question ?
a1 #printchat
Q1. What do you consider that CSR's role to be? #printchat
I am still working up to Great, but I’m a damn good partner ‘cause I work first to understand you and your business - been working to embrace the @FranklinCovey / #7Habits approach for decades now. The older I get the more I believe it really works! #printchat #disruptivePrint
Q4: PROMO TIME! What makes YOU a great partner? #printchat
I am still working up to Great, but I’m a damn good partner ‘cause I work first to understand you and your business - been working to embrace the @FranklinCovey / #7Habits approach to life for decades now. The older I get the more I believe it really works!
Q4: PROMO TIME! What makes YOU a great partner? #printchat
Paul 🖤 Gardner retweeted
Replying to @UniversalWilde
WOOP WOOP! RT @UniversalWilde: It’s Wednesday and that means we’re excited for another #printchat 🤩
Love the idea ! may need to be two different projectors
insights.regencylighting.com…
#printChat a5
A5 Can someone invent a projector with UV bulbs that kill germs & at a same time entertains? Use it in hallways to COVID educate #printchat
And on plastic lighting covers. I have a customer that prints clouds & blue sky on the fluorescent light covers in their basement offices. It’s subtle but beautiful! #printChat a5
a5 - what about printing on ceiling tiles - might be a good way to entertain (sell) while people wait in line? #printchat
Avoid assigning Priority or Sequence numbers to more than 7 Things on a ToDo List... more than that tends to spawn confusion #printChat A2
Replying to @dsgraphicsuw @dsgraphics
My to-do lists spawn to-do lists... I never get through it - any advice?? #printchat
Most mornings and evenings I work to sharpen - and soften - myself for at least a few minutes! Some days I don’t even manage to get the rust off ; )
#printChat a2
Q1: Habit 1: Sharpen the Saw… Do you make time to recharge – and how do you recharge? #printchat
Many print shop owners in the Western US are looking forward to the expiration, so they can get their employees to show up for work again. #printChat a1
Replying to @nventmarketing
Yeah no bueno RT @nventmarketing: #printchat A1 - whatever the number is today, it will double in August when the Fed $600 payment expires.
Several people I know in Print got CoronaSacked. Two found jobs immediately. Most are still looking. Seems less than 10% of folks I know are involuntarily out of work. Many more on reduced hours / pay of some kind A1 #printChat
Q1: Best guess… how many people do you know that are currently looking for #employment? #printchat
Printers love Xerox because our products - digital presses & printers - are robust and innovative. #printchat #disruptivePrint a4 #XeroxIGEN #xeroxBaltoro #xeroxIridesse @Xerox
Q4: PICK ONE BONUS! Customers love working with you because of your PRODUCTS or SERVICES? – pick one! #printchat







