We are committed to the needs of our customers and appreciate your patience. Please Chat via link below.

Joined July 2015
We've fixed the technical issue in the Dasher app. We know this was frustrating and appreciate your patience. You'll receive all earnings for the work you did, & this will show in the app soon. We're waiving any contract violations & correcting rating issues associated with this.
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We’re aware of a technical issue impacting some DoorDash orders, including some of the information Dashers are seeing. Our teams are investigating and working to resolve the issue as quickly as possible.
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DoorDash is back up and running. We resolved a technical issue that temporarily impacted customers, Dashers and merchants. We are actively working to provide resolutions for any impacted Dashers and orders. We apologize for the disruption and thank everyone for their patience.
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DoorDash Help retweeted
heyyyy...how y'all doin.... we've resolved the issue and are working hard to correct any impacted Dashers and orders ASAP. We are SO sorry. @DoorDash_Help is here to help with any support needs.
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We’re aware of an issue affecting our platform and are working urgently to resolve it. We thank our users for their patience and understanding, and apologize for any inconvenience.
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Heads up — our Mother’s Day promo is temporarily paused. We’re working on it — hang tight!
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Thanks for your patience! Our Mother’s Day promo is back up and running now.
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Our team is working to restore an issue some DashPass members experienced during recent orders. We’re sorry for the inconvenience. Users who didn't receive their DashPass benefits during this time will receive account credits in the amount of their missed benefits.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Replying to @asizzleb
Not getting your order is beyond frustrating. Bot don't worry we are here to help and make things right. Send us a DM with your email, phone number and order info/date so we can look into this for you. -Sam
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But* I'm sorry for the typo.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!
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Due to overwhelming demand for the @Wendys Biggie Power Hour promotion, we experienced an outage across our platform that affected all users. We sincerely apologize for any inconvenience and frustration that you may have experienced as a result.
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Customers who placed an order and paid the full amount because the promo did not successfully apply will receive a refund for the amount they were overcharged.
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We are currently experiencing issues with our consumer platform. We are working to resolve this as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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