FTX Claims

We are excited to announce our new AI-powered FTX bankruptcy site. The new platform makes managing your claim easier, safer, and more efficient than ever. 🧵👇

Restricted-jurisdiction FTX creditors have been stuck with two bad options: sell at a discount — or fight through years of uncertainty. Bloc has already helped eligible creditors receive distributions. Now we’re automating and scaling the process: waitlist.ftxclaims.com

Bloc accepts unverified claims. We triage claim issues with the FTX bankruptcy estate. Apply now to see if you’re accepted!

Question: What can I do to verify proof of funds if I don't have a bank account? FTX Agent: Proof of Funds Without a Bank Account for FTX Claims If you don't have a bank account but need to provide proof of funds for your FTX claim, you have several alternative options. The estate needs to verify the source of your funds, but they recognize that not everyone uses traditional banking. Here are acceptable alternatives: (1) Digital wallet statements showing your crypto transactions; (2) Exchange account statements from other platforms you've used; (3) Tax returns that reported crypto income/assets Payment processor statements (PayPal, Venmo, Cash App, etc.); and/or (4) A signed declaration explaining your situation if no documentation exists. The key is to provide any reasonable documentation that shows how you acquired the funds that were eventually deposited into FTX. The FTX estate's request for "proof of funds" documentation serves two primary purposes: (1) to verify the legitimacy of claims and (2) to fulfill regulatory requirements regarding anti-money laundering (AML) and know-your-customer (KYC) obligations. However, the bankruptcy court has recognized that documentation requirements must be reasonable and accommodate various financial circumstances. According to the FTX Claims Process Order (Docket No. 2201) and subsequent clarifications, the following alternative documentation is acceptable when traditional bank statements are unavailable: Alternative Documentation Options: Cryptocurrency Wallet Statements: Blockchain explorer transaction histories showing transfers to FTX; Screenshots of wallet transactions with timestamps and addresses visible; and Exported transaction logs from wallet software. Other Exchange Documentation: Account statements from other cryptocurrency exchanges; Transaction histories showing withdrawals that correspond to FTX deposits; and Trading histories that demonstrate the source of your crypto assets. Tax Documentation: Tax returns with cryptocurrency reporting schedules IRS Form 8949 (Sales and Other Dispositions of Capital Assets); and Any tax documentation that reported your crypto holdings. Alternative Financial Services: Statements from payment apps like PayPal, Venmo, Cash App; Money transfer receipts (Western Union, MoneyGram, etc.); and Prepaid card statements if used to purchase crypto. Mining or Earning Documentation: Mining pool payment records; Staking reward statements; and Proof of participation in airdrops or bounty programs. Declaration of Source of Funds: If no documentation exists, prepare a detailed declaration explaining: How you acquired the cryptocurrency (methods, dates, amounts); Why traditional documentation is unavailable; and/or Any circumstantial evidence that supports your explanation. How to Submit: Compile your alternative documentation Upload it through the Customer Claims Portal ( claims.ftx.com ). Include a brief cover letter explaining why you're providing alternative documentation. Be sure to redact any sensitive personal information (show only last 4 digits of account numbers). If you're concerned about the adequacy of your documentation, you can also email [email protected] with a description of what you plan to submit and ask for confirmation that it will satisfy their requirements. Would you like me to help you draft a declaration explaining your specific situation regarding the lack of a bank account and the alternative proof you can provide? If you have any other questions about the FTX bankruptcy process, feel free to ask!

FTX Question: What can be done if the KYC is not progressing and there is no clear information about distributions in the Bahamas? FTX Agent: Speeding Up Your Bahamas KYC Process If you've submitted your KYC documents for the Bahamas process and haven't heard back after 30 days, there are several steps you can take. First, check your spam folder for any communications from PwC. Then, send a follow-up email to [email protected] with your claim details, asking for a status update and offering to provide any additional documentation needed. You can also log into the FTX Digital Claims Portal to check your current status. Remember that the KYC process typically takes 30-90 days, and with the June 1, 2025 KYC deadline approaching, it's good to be proactive. To expedite your KYC verification in the Bahamas process administered by PwC, consider the following comprehensive approach: Check Communication Channels:Review your email inbox, including spam/junk folders, for communications from PwC ([email protected]). Verify the email address you provided during registration is correct and accessible Portal Status Check:Log into the FTX Digital Claims Portal (digitalmarketsclaim.pwc.com/). Review your current KYC status and any pending requirements or notifications Direct Follow-up: Send a detailed status inquiry email to [email protected] including: Your FTX Customer Code Full name as registered Date of KYC submission List of documents already submitted Request for specific information about any deficiencies or additional requirements Documentation Review: Ensure all submitted documents meet the requirements:Clear, legible copies Valid (not expired) identification Proof of address dated within the last 3 months Documents in English or with certified translations Formal Status Request: If you don't receive a response within 5-7 business days, consider sending a more formal request referencing the KYC timeline requirements established in the Bahamas Process Timeline Context: According to the established procedures, customers are requested to satisfy KYC requests within 30 days. Those who don't satisfy initial requests receive a second request. Customers have 60 days from the second request (90 days total) to complete KYC before potentially forfeiting distribution rights. Documentation of Efforts: Keep records of all communications and submission dates. This documentation may be useful if you need to demonstrate your compliance efforts. Remember that with the June 1, 2025 KYC submission deadline approaching, being proactive about resolving any verification issues is particularly important to ensure you don't miss out on distributions. I hope this helps with your KYC process! If you need assistance drafting a follow-up email to PwC, I'd be happy to help with that as well.