The number one reason startups fail: they build something nobody wants. How can you avoid this? Talk to your potential customers before you build your product. I often hear young founders say, "I’ve built this cool product, now how do I find my first customer?" That’s the wrong approach. If you’re asking this question, it means you built your product without first understanding what customers need. This results in a "solution looking for a problem" - a path to nowhere. Why is this important? You can’t create a successful product without talking to customers first. Start by understanding their problems. Then, build a product to solve those problems. Finally, return to the people who shared their challenges with you - they’re likely to be your first customers. At @GreyLabsAI, we spent several months talking to leaders in the Financial Services space before we even started building our product. Our first customer signed up for a basic version of our Product as a 3-month pilot. During that period, we co-created the product with them and a few other enterprises. This way, we ensured that what we were building was genuinely useful, rather than just guessing and hoping for the best. By following this approach, you’ll never be stuck wondering who your product is for. Talk to your customers before you write code.

🎉 Funding Announcement 🎉 We are thrilled to announce that we’ve raised over $1.5 million in our seed round! This milestone was led by @matrixindiavc, with participation from esteemed angel investors including Vasant Sridhar (Founder of OfBusiness), Narasimha Reddy (Founder of MoEngage), Nitin Gupta (Founder of Uni Cards), Anil Goteti (Founder of Scapia Cards), and several other prominent angel investors. At @GreyLabsAI, we're on a mission to transform how banks, financial institutions, and fintechs extract actionable insights from unstructured data, particularly speech data from call centres. Our cutting-edge speech-to-text engine, powered by large language models (LLMs) fine-tuned for the BFSI sector, is designed to uncover insights that enhance sales and service efficiency, automate call audits, and identify new revenue opportunities. We have the privilege of working with some of the leading Banks and Financial Institutions of the country as our early clients. We are grateful for the support from our investors and are excited to continue innovating and delivering value to our clients. Together, we will revolutionise the way enterprises handle unstructured data! To improve the efficiency of your Sales, CX and Collections Teams, contact us at [email protected] today! economictimes.indiatimes.com… @avnish @VikramV23 @desai_pranay @AnandKhetan4 @harshitaiitk @deba_te_ment @rajsanghavi13 @iamshivam11 @shreyaspatel321