We’re proud to be part of this brilliant initiative Every mocktail makes a difference, and we’re delighted to match each £1 donation to support the amazing work of Harrogate Homeless Project. Cheers to meaningful sips this January Stay Hydrated ! Best, Smriti from Team Harrogate

Hi Jackie, We’re very sorry again for the difficulty you experienced contacting us. Could you please DM us on Instagram (instagram.com/harrogatesprin…) with the relevant information so we can forward this to the appropriate team. Thank you, Rosie - The Harrogate Spring Water Team🖤

Hey Jackie, Our apologies for the difficulty contacting us! Would you mind sending us a DM so we can best assist you? Thank you, Alicia - The Harogate Spring Water Team🖤

We’re honoured to support such an important cause 💙 Huge thanks to everyone who came together to make the evening such a success. Best, Smriti from Team Harrogate

Thank you so much, @HgateHomeless! 🙌 We’re thrilled to support such an important cause and proud to be part of this event. 💙 Best, Smriti from Team Harrogate Spring Water

Hi Phil, Thanks so much for sharing the love! 💧 We’re thrilled you’re enjoying our Bag in Box — it’s designed to keep hydration easy and fresh wherever you are. Best, Smriti from Team Harrogate Spring Water

Delighted to be on board again, proud to support HHP alongside @Harrogaterugby. Looking forward to making a positive impact together 💙 Cédrine, Harrogate Spring Water

So happy to be a part of this♥️

Hi Michael, sorry to hear this. Please drop us a DM with the bottle size, best-before/date code, where and when it was purchased, and a photo if you have one so we can look into it and help. 💧

[2/2] Big cheers to the Harrogate Harriers and all the fantastic partners who made it a 10k to remember! Here’s to many more miles and Harmony mug moments! ❣️ Cheers, Suren and team Harrogate Spring Water 🖤 #HarrogateSpring #StayHydrated #HarrogateHarriers10K

[1/2] What a brilliant run—sounds like the perfect mix of endorphins, community spirit, and some very well-deserved goodies! 🏃💧 We’re so proud to have been part of the day and to help keep everyone hydrated and happy.

2/2 If there’s anything else you’d like to share, we’re all ears! Best wishes, Cédrine and Team Harrogate

1/2 Hi Maisie Thanks for your feedback, and we’re really sorry to hear you’ve had trouble opening our bottles. We really appreciate you taking the time to share this with us, and we’ll make sure to pass your comments along to our packaging team for review.

Hi Jane, we’ve sent you a DM to follow up. We’d appreciate the opportunity to gather a few more details from you so we can look into this further. Thank you again for taking the time to share your feedback.

~Khadija & Team Harrogate

Hi Jane, thank you for your feedback. We're sorry to hear about your experience. Please could you send us a DM with a few more details so we can look into this further for you? We really appreciate you taking the time to share your thoughts. 💧

2/2 Could you please reach out to us privately with the batch number or any further details so we can assist you directly? Best regards, Cedrine and Team Harrogate Spring Water

1/2 I’m really sorry to hear that you feel this way, and I completely understand your frustration. I assure you that we take all feedback seriously, and we want to make sure you have a positive experience with our products.

2/2 Your feedback is incredibly valuable, and we’ll make sure to pass it on to the team so they can look into the issue. Thanks again for reaching out, and we truly appreciate your understanding. Best wishes, Cédrine and Team Harrogate

1/2 Good afternoon, Thank you for your message and for bringing this to our attention. We’re really sorry to hear about your experience with the bottle. We definitely want to make sure that our products are easy to use and enjoy without any hassle.