Leader of customer-focused innovation in FMCG retail for 20+ years. Now at the epicenter of tech-fueled innovation as CEO & Founder of CART @AdvancingRetail
Los Angeles, D.C., Denver CO
Joined July 2009
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So retailers are complaining that loyalty in the digital age is hard. 74% of surveyed grocers believe digital shopping has made shoppers less loyal. Maybe they should look at what they’re doing.
Loyalty today is as much about digi…lnkd.in/g-U67aVN lnkd.in/gURGVkZb
Retailers should be interested in bringing Healthee's AI powered service to their associates to help the find lowest cost healthcare services in their markets. #ai #healthcare #retail #groceryretail #grocery #groceryindustry lnkd.in/d8qbfW3e
Retailers, as you head into the NGA Show, think about what's coming at you as technology accelerates. Technology now drives business strategy, something Amazon and other digital native companies know well but traditional brick & mo…lnkd.in/g5XqqHgp lnkd.in/gV96zQSw
AI and Pumpkin Pie.
Great article about how Sam's Club used AI to predict the number of pumpkin pies needed at each store to meet demand during the Thanksgiving holiday and how Sam's Club / Walmart is expanding the use of AI into…lnkd.in/gys4pqQ8 lnkd.in/gbnepXpu
As DoorDash continues to add grocery retailers - along with other merchants - to its marketplace it is going to be fascinating to watch the growing competition with Instacart.
The growth of DoorDash adds even more complexity for retailers as they seek t…lnkd.in/gmKu_5ZZ
Gary Hawkins retweeted
Discomfort is sign that you’re on the threshold of something great. #HuntingDiscomfort @Forbes
forbes.com/sites/rodgerdeand…
Enjoyed talking with Kevin Coupe of Morning News Beat about the Kroger-Albertsons proposed deal! If Kroger is successful in acquiring Albertsons it will create three innovation behemoths - Amazon, Walmart, and Kroger-Albertsons - t…lnkd.in/gwv48vAC lnkd.in/gg8Wnm-g
Great article by Jessica Loder on the growth of advanced and automated checkout across the convenience store sector. And no wonder as every retailer confronts worker shortages along with higher costs. While self-checkout and scan-a…lnkd.in/gMpzACMz lnkd.in/gNA37y-p
Looking forward to delivering keynote presentation at the 75th Annual Convention for the American Logistics Association. ALA serves as the focal point for partnership and representation in the military market place, encompassing the Commissaries and Excha…lnkd.in/gufNZ2P9
We're only a few days away from gathering in Las Vegas for Groceryshop! I look forward to sharing the stage on Monday with Art Sebastian from Casey's, Patricia Vidaurri from OXXO, and Kevin Rice from Bounteous. Hope you can join us on Monday, Sept. 19! Gr…lnkd.in/gNAZrtvM
A CNBC article out over the weekend calls out how Walmart, Target, and Amazon continue to significantly increase their investment in new technology and innovation, even while paring back other costs. This is the polar opposite resp…lnkd.in/gM9DqEc8 lnkd.in/eP3RnmZU
I look forward to being on stage with Art Sebastian from Casey's and Patricia Vidaurri from OXXO talking about Building Digital, Data-Driven C-Store Loyalty Programs! Join us in Las Vegas on Monday, Sept. 19, 2022 for what's sure to be a great session! C…lnkd.in/gD8CNyrB
The way out is through.
That quote is attributed to poet Robert Frost and seems most appropriate for retail executives during these challenging economic conditions. Walmart has announced it is cutting its profit outlook for the ye…lnkd.in/gyksSRX4 lnkd.in/gaRykGWE
Had a great time speaking at the NCA Leadership Summit in beautiful Laguna Niguel! NCA - the National Confectioners Association - represents manufacturers of chocolate, candy, gum and mints. We had a great discussion around the exponential growth of compu…lnkd.in/gM6tyZju
Here we go.
Amazon has launched a new platform for its store vendors providing access to data gathered from the Amazon Go and Dash Cart technologies used in the Amazon Go and Amazon Fresh stores. This is an incredibly powerful new…lnkd.in/gc4JY74S lnkd.in/gi9Fxyun
Gary Hawkins retweeted
Join motivational leader and internationally recognized public speaker @sterlinghawkins for his book launch, "Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What" TOMORROW @ 6pm @ McGregor Square!
More info here: loom.ly/_zLw5XQ
So proud of my son Sterling who is releasing his book, Hunting Discomfort! A great read for everyone - especially retail business leaders who are grappling with accelerating change and disruption. Sterling provides a well-researche…lnkd.in/gJhFfhqd lnkd.in/g9_Hy9vt
Gary Hawkins retweeted
Yes! You can get #HuntingDiscomfort by @sterlinghawkins for $1.99 –but it’s today (6/20/22) only! It’s a great deal on an amazing book that will #transform your life
Tomorrow is #HuntingDiscomfort Launch Day & signing @TatteredCover #Denver
huntingdiscomfort.com
#NoMatterWhat
The challenge for retailers is learning to adapt to this new world, a world where they no longer necessarily drive new capabilities or services, increasingly it is consumer adoption of new technologies that retailers must respond t…lnkd.in/eHQw5vcw lnkd.in/eHdjR2Wf
Thank you FMI- The Food Industry Association for inviting me to speak at the Financial Executive conference earlier this week! Great discussion around innovation’s impact on business strategy, retail competition, and value creation.
As retail competitio…lnkd.in/gsrvdEfw
