Vendor-neutral takes on IT buying decisions. What we've learned across 967 providers. Opinions are free. Regret isn't.
Dallas, TX
Joined July 2016
- Tweets2.9K
- Following887
- Followers260
- Likes572
60% of ransomware victims had a leading EDR installed when it happened.60% of ransomware victims had a leading EDR installed when it happened.
The tool was running. The encryption still went through. The only companies that survived had outsourced MDR in place — someone watching, someone who reacted fast enough.
Dwell time has gone from 200 days to hours. The question isn't whether your tools can block an attack. It's how fast someone catches it when they don't.
Did your EDR fire last night? Would you know? vist.ly/5r8jq
A critical Splunk flaw went from patch to active exploit in eight days. The real question isn't whether you patched it. vist.ly/5r6un
ALT Text asking if we know who owns fixing security tool vulnerabilities.
"We're good." One week later, ransomware. The audit passed. The environment told a different story. vist.ly/5r3gu
Can you prove which risks your security stack actually reduces?
The security cycle has four steps: identify the risk, determine the controls, implement and validate, manage what changes. Most companies skip straight to step two, because a vendor showed up before anyone asked what they were actually solving for.
If you have a renewal coming up and can't answer that question, you're negotiating blind. vist.ly/5qzme
The reason your vendor gave you for the price increase may not be what actually drove it.
Here's the question that changes the renewal conversation. vist.ly/5qqfg
ALT Text asking 'What's the real reason your vendor raised prices?' with Bitcoin symbol.
Most AI efficiency claims fall apart when you ask one follow-up question. vist.ly/5qnqk
ALT Text questioning if 'AI is driving this' is true or just a convenient explanation.
When a company mandates RTO, some percentage of the workforce will quit instead of comply.
No severance. No advance notice. No apology post. Just attrition.
Companies have run this playbook for over a decade.
The real question is whether the attrition was the side effect or the objective. vist.ly/5qjeq
The most expensive changes arrive as "policy updates." vist.ly/5qhqr
ALT Text asking how to evaluate if vendor policy changes benefit you or them.
The most important sentence in a layoff announcement is usually the one that's missing.
"Who benefits from this explanation?"
The same question applies to every vendor proposal. vist.ly/5qeam
Two versions of the same layoff announcement.
"We overhired and now we're correcting it."
"We're restructuring around AI."
Same financial pressure. Same outcome.
One is an admission. One is a strategy.
Vendors make the same choice every time they write a proposal.
The question is whether you know which version you're reading. vist.ly/5qccs
If the price went up, don't ask for a discount yet. vist.ly/5q8mc
ALT Text reads: Microsoft Copilot: worth it — or did it just get bundled into your renewal without asking?
The platform you just consolidated everything onto probably doesn't cover insider threat.
One compromised AI agent. Your entire customer database. Your IP. Gone in minutes.
Most buyers find out at renewal. Or after the breach. vist.ly/5q6ub
Salesforce just reported that Agentforce is now running 1 billion AI transactions a week. Microsoft Copilot is in every renewal conversation. The pitch is everywhere: replace your agents, cut your headcount, automate the contact center.
Heritage Federal Credit Union heard that pitch — and went the other direction.
When a merger doubled their call volume with no new budget and no new headcount, they didn't automate to replace people. They built a system that made every agent better before a customer ever reached them.
90% of interactions AI-touched. 34% fully automated. Industry baseline at launch? 25%.
The difference between AI that works and AI that gets announced isn't the vendor. It's the architecture.
Before you approve the next AI pitch, watch what a real deployment actually looks like.
Full episode in the comments ↓
Anthropic couldn't stop their own tool from leaking. Most companies haven't even checked. vist.ly/5pzhy
ALT Text reads: Do you actually know what your developer's coding tool can already see inside your network?
Build the vendor shortlist after you’ve listed what the new system has to work with and what the business needs next. Not before.
How to do it: vist.ly/5pqb2 vist.ly/5pqb2
ALT Text 'Are You Choosing IT Infrastructure Backwards?' on a dark blue background.
That new phone system might not support the desk phones and conference room equipment you already own.
Your existing setup should narrow the vendor shortlist before the demos start. vist.ly/5pnn5
Will that platform still work for your business in three years?
A new requirement could mean turning on a license or replacing a system you depend on. That's worth knowing before you buy. vist.ly/5ph6i
Your three-year business plan is also an infrastructure planning document.
New locations, compliance requirements, and integrations can change what your systems need to support.
Check those plans before choosing a platform. vist.ly/5pbxq
Sending notice on time won't end an IT contract if a newer service order already reset the term. One client found out with 2.5 years left.
How to spot it: vist.ly/5p8gn
