Does your organization accept payments by phone or text? If not, here is your chance. #PaybyPhone #PaybyText #SMSpaymentreminders #CXautomation ivrtechgroup.com/ivr-payment…

See how we create made-to-order voice and text automation on our Managed CPaaS, the Compass Automation Platform. This explainer video will help you see how we help companies elevate their customer experiences with self-service by voice and text. #cpaas ivrtg.com/ai

Watch our demo video to learn how payments by text, using our Conversational AI chatbot, can help your customers pay their bills in less than 60 seconds. #chatbot #paymentsolutions #conversationalai #texttopay #paybytext ivrtechgroup.com/payments/pa…

Typically, a modern IVR system or CPaaS used for voice surveys will be able to convert speech to text. Ours supports speech to text in more than a dozen languages.

Post-call voice surveys in contact centers can dramatically increase response rates. And since you have people at the "moment of contact," the responses also tend to be more accurate.

Marketers should care because customer experience is everything, and everything is customer experience.

Because in contact centers, the customer experience is shaped in real-time.

Join us in celebrating Independence Day and the birth of our great nation, its fearless founders, and those special heroes who fought and sacrificed for our freedoms. #happy4th #independenceday

Here's an explanation of integrated versus non-integrated communication solutions, and what each allows with communication automation. #integration #automation #CPaaS ivrtechgroup.com/ivr/between…

Come and get to know our new website! We are excited to share the launch of our new brand messaging and aesthetic with you this morning. Please stop by and learn more about how we are your engagement conduit. #IVR #CX #PCaaS ivrtechgroup.com/

We're excited to announce our partnership with @BluefinPayments to provide their merchants with secure payments by phone and text through their PayConex Gateway. #PCIDSS #payments #paymentsecurity #paymentsolutions ivrtechgroup.com/payments/pa…

Our Performance Innovation Training yesterday involved reading Leading Loyalty by @ShawnMoonFC, @SandyRogersFC, and @leenarinne. Our team enjoyed a guest appearance by Shawn. Such a great learning and growing experience for us. @franklincovey #ContagiousGrowth #LeadingLoyalty

IVR surveys by phone tend to have a higher response and completion rate than any other method. Our blog post has everything you need to know about IVR surveys by phone. #csat #nps #surveys #polling #ivr #customerfirst linkedin.com/feed/update/urn…

We wish everyone a happy, abundant, and healthy New Year from all of us at IVR Technology Group.

Happy Holidays from everyone at IVR Technology Group. We hope your holidays will be filled with joy, laughter, and good health.

Celebrating and expressing thanks for our clients, partners and growth along with the blessing of new team members for our last CEO Huddle of the year. #customerWOW #growth #team

Agent turnover in contact centers is a costly problem. Learn about three case studies where the proper use of technology improved agent morale, and reduced turnover. #contactcenters #automation #agentexperience #customerexperience #IVR ivrtechgroup.com/ivr/reduce-…

Another great Performance Innovation Training (PIT) session. This session involved learning from the #QBQbook by John G. Miller. #growth #learningculture #personalaccountability

Welcoming in new team members to help us deliver more WOW customer experiences. Here we grow again! #culture #growth #highperformance #customerWOW #innovation

Happy Thanksgiving from our IVR Technology Group team to you and yours. We thank you for your love and support in growing our business. Please enjoy your time with family and good food. And, please remember to wash your hands!