I didn’t start FlagUp with a big master plan.
It began with one simple idea: make it easier to collect and manage customer feedback.
Then, while building it, I kept running into the same question:
What if the product could do more than just collect what customers say?
That question changed the direction of the project.
I started working on a conversational assistant that can learn from a website, use connected APIs, and answer customer questions directly inside the same widget.
What started as a feedback tool slowly became something much broader: customer support, feedback, and product insights in one place.
There’s still a lot I want to improve, but looking back, the product today is very different from the one I first started building.
That’s probably my favorite part of building in public, the idea keeps evolving as you build it.
Getting my site ready for AI agents with Dualmark by @dodopayments.
Let’s see where this goes!
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