AI that connects online marketing to offline revenue. Follow us on LinkedIn for the latest updates!

Santa Barbara, CA
Joined May 2009
In brief: Invoca Launches AI Agents for Healthcare Appointments Invoca has launched a healthcare-focused Data + AI solution using HIPAA-compliant voice and messaging agents to handle patient calls, texts and web forms. The platform can book, reschedule or cancel appointments in electronic health record systems, and connects conversations to marketing campaigns and CRM tools. University Hospitals says its AI agent recovered 25 appointments on its first night.
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1/ At Google Marketing Live in May, Vidhya Srinivasan’s (VP / GM of Ads and Commerce) said something I loved: “The best ads are answers.” Marketers heard a metaphor. It’s turning into a product spec.
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#CXAwards25: BEST CONVERSATIONAL INTELLIGENCE SOLUTION Is your conversational intelligence solution unlocking next-level insights? 💡 Conversational intelligence solutions empower brands with new data to transform experiences. This award pinpoints a solution that unpacks tremendous insight. 🔴 Leveraging AI and LLMs for real-time insights 🔴 Driving smarter customer interactions and service automation 🔴 Transforming CX through conversational analytics 🏆 *Last year’s winner: @Invoca Don't miss out! 🔗 eu1.hubs.ly/H0jVNPl0 | #BeyondHorizons #ContactCenterExcellence
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85% of marketers say AI is essential to stay competitive, yet 60% worry they’re moving too fast and overspending. Join our webinar in partnership with @Invoca on 4th June and learn how to build a smart, sustainable AI strategy. Sign up here: buff.ly/i600YuE #ad
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Check out the ShortList for Conversational Intelligence in Customer Service by @lizkmiller zurl.co/7WS0x @CallMiner @cresta @WeAreInMoment @Invoca @Medallia @Qualtrics @Sprinklr @TalkMap
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Replying to @Invoca
@Invoca has launched an AI-powered integration with @Adobe Experience Platform (AEP), bringing real-time #conversational data into the #omnichannel mix. 👇 cxm.co.uk/customer-experienc…
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Are we truly mastering AI or just caught in the hype? Join our webinar on 4th June in partnership with @Invoca, as that crucial question is tackled. Learn how to leverage AI whilst staying within budget. Sign up here: buff.ly/lrgJA23 #ad
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#CXTrends: Conversational Intelligence: Uncovering Insights for Better CX Outcomes 💬 CX Today’s Susie Harrison talks to Peter Isaacson, CMO of @Invoca. The video forms part of our CX Trends series. Watch the full interview here 👉 eu1.hubs.ly/H0b1lvR0 #cx #cxnews #ccaas
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Congratulations to our partners @Cresta, @Invoca, and @Verint for their well-deserved recognition by @CXTodayNews at its annual CX Awards 2024. Cheers to #PartnerSuccess! #CXAwards24 spr.ly/6018ZlWt4
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⭐ A well-deserved win for @Invoca, taking home the award for Best Conversational Intelligence Solution at #CXAwards24! A round of applause goes to finalists @CallMiner and @Tethr_io, with special recognition to the Highly Commended @Verint. ➡️ eu1.hubs.ly/H07ZcgQ0
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Great few days seeing @invoca colleagues, customers and partners at #AdobeSummit A big thank you to our friends at @adobe for hosting - awesome event as always!
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Have you registered for #Five9 #CXSummitEMEA? Hurry--it's 9-11 May in Porto! Join event sponsor @Invoca at this event where you can explore the latest technologies and innovations and the role they play in crafting exceptional #CX. spr.ly/6018OzrY8
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Invoca retweeted
Replying to @Invoca
@Invoca’s integration with #Five9 stitches together online and offline #CX in one platform. With Real-time data, contact call centers can work efficiently seeing any areas for improvement to maintain a happy customer journey. Read on. #PartnerPowered spr.ly/60113UZ8z
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Invoca retweeted
Come visit #Five9 partner @Invoca for a 1-1 demo. Booth 1702. #EnterpriseConnect #PartnerPowered @enterprisecon
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Replying to @Invoca
@Invoca’s integration with @Five9 stitches together online and offline #CX in one platform. With Real-time data, contact call centers can work efficiently seeing any areas for improvement to maintain a happy customer journey. Read on. #PartnerPowered spr.ly/60183Ukf8
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Replying to @Invoca
@Invoca's integration with @Five9 stitches together online and offline #CX in one platform. With Real-time data, contact call centers can work efficiently seeing any areas for improvement to maintain a happy customer journey. Read on. #PartnerPowered livesocial.seismic.com/tDks5…
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Invoca retweeted
Opus Research@opusresearch27 Jan 2023
How Spectrum Retirement Communities optimizes marketing campaigns to improve customer experiences (webinar) #CX #ConversationalIntelligence @Invoca @dnm54 @gregg_johnson conta.cc/3kMYC73
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