For the 22nd consecutive year, @bankofamerica's Retirement & Benefits Contact Center has received the JD Power Customer Service Certification for phone support.
Congratulations to the Bank of America team on this incredible accomplishment!
#JDPowerCertified
Congratulations to the winners of the 2026 European Residual Value Awards. These models have demonstrated exceptional value retention across their respective segments – highlighting strong demand, desirability, and ownership appeal. Read More: hubs.la/Q04Bhz0T0
How are automakers keeping sales on track in one of the industry's toughest markets? Despite supply chain challenges, spiraling fuel costs, and economic uncertainty, OEM sales are just 0.12% off forecast.
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Who's setting the standard for automotive technology? 🚗💡 The 2026 U.S. Tech Experience Index (TXI) uncovers how well automakers are bringing new innovations to market. See the top-ranked brands and the standout findings from this year's report.
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Competition is heating up between banks and nonbank lenders to service unsecured personal loans, according to Bruce Gehrke, director of lending intelligence at JD Power. It's time for banks to look at a new set of criteria.
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"The familiar AI platforms people use in all sorts of other ways have some benefits in helping people walk through goal setting and scenario testing," says Michael Foy, managing director and head of wealth intelligence at JD Power. hubs.la/Q04rnxLp0
Delays. Crowded airports. Rising fees.
And yet, North American airline satisfaction just hit its highest level in years, up 8 points overall.
Three carriers swept their segments. One has now held #1 for five straight years.
See the 2026 rankings: hubs.la/Q04fGVxX0
Doug Betts, President of Dealer Solutions at JD Power, will join a panel discussion on Advancements in Al Data & Tech at the Agent Summit in Las Vegas!
To schedule an in-booth meeting, visit: hubs.la/Q04bf9Qd0
Warning signs are flashing for U.S. retail bank customer satisfaction, according to the JD Power 2026 U.S. Retail Banking Satisfaction Study
Read the full study and see brand-level rankings: hubs.la/Q049jf-n0
Congratulations to @SchoolsFirstFCU ranks highest in credit union member satisfaction for a second consecutive year, according to insights from the JD Power 2026 U.S. Credit Union Satisfaction Study! #JDPowerAwards
Credit unions continue to outperform banks in satisfaction, but attrition risk is rising, according to the 2026 U.S. Credit Union Satisfaction Study.
Read the full press release and see brand-level rankings:
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What a morning at #AFNY!
Fraud resilience insights from @CapitalOne's Katie O'Neill + congrats to Rick Hendrick of @HendrickCars, named 2026 Automotive Hall of Fame Industry Leader.
Afternoon sessions incoming! 🚗
Scenes from the late-morning lineup at Automotive Forum New York:
Christian Meunier of @NissanUSA on transformation, then John Bozzella of @autosinnovate & Mike Stanton of @NADAUpdate on the regulatory shifts reshaping our industry.
More highlights ahead! #NYAF
Automotive Forum New York is officially underway!
We kicked off with economic outlooks from Thomas King of JD Power & @NADAUpdate's Patrick Manzi, followed by a conversation on global auto trends.
@nyautoshow #AFNY
The used-vehicle market is off to a steady start in 2026. Retail prices eased in Feb. while wholesale prices firmed, and overall profitability remains within a post-pandemic range.
Get the full breakdown in our Feb. 2026 Used Market Report! Download: hubs.la/Q0480SJR0
Charging at home is becoming more expensive for #EV owners and satisfaction is slipping. Yet most aren’t using scheduled or smart charging programs, according to the JD Power 2026 U.S. Electric Vehicle Experience (EVX) Home Charging Study.
Full study: hubs.la/Q0480B9b0
