For assistance, please reach out via our support site: https://xitter.cf/t.co/pQ0SjteaHW. For game news and updates, please use @RuneScape and @OldSchoolRS

Joined January 2014
This account no longer provides support due to the recent introduction of our Live Chat service. You can get support via our new chat assistant 'Scaper' and Live Chat with a J-Mod, which can be found on our support site here: jgx.game/Support.
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📢 We'll be shutting down all game worlds shortly to address an issue preventing some worlds from updating correctly. A 5-minute countdown will appear in game before the shutdown. We'll keep you updated as soon as we have more information. We apologise for the inconvenience and appreciate your patience.
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PSA: We’re aware that some players have missing League Points and Trophies. The team is actively working to resolve this issue and will look to automatically award any missing points to affected accounts. We’ll share updates as soon as we have more information. Thank you for your patience and understanding.
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PSA: 📢 We're aware about reports of world crashes after today's update. The team is urgently investigating. We'll be taking the worlds offline shortly to resolve this issue. In the meantime, please avoid dangerous activities. We'll keep the Game Status page updated with further info: osrs.game/Game-Status
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PSA: 📢 We're currently seeing issues with charges on the Venator Bow, Bonecrusher and Ash Sanctifier. The team are aware and investigating but please refrain from using or charging these items in the meantime. Thank you for your patience.
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The countdown timer for today's maintenance is now live. All game worlds will be taken offline at 11am UTC for approximately ~30 minutes. Get the latest information on our Game Status page: osrs.game/Game-Status
All game worlds will be taken offline at 11am UTC on Tuesday, March 17th for approximately ~30 minutes as we perform our weekly maintenance. This will be accompanied by a 45-minute countdown in-game beforehand. Keep up to date with the upcoming schedule on the Game Status page: osrs.game/Game-Status
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PSA: Third-party clients such as RuneLite may need to update before they can connect once the game reboots. Please keep an eye out for client updates before logging in. Thanks for your patience! 💜 secure.runescape.com/m=news/…
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🚨 Planned maintenance is taking place today for both RuneScape & Old School for approximately 3 hours. 🌍 8am UTC 🇺🇸  1am PT / 4am ET 🇦🇺  7pm AET Check out the maintenance section of our Support Centre for more information - jgx.game/News
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📢 PSA: On Tuesday 14th October, all game worlds will be taken offline for planned essential maintenance. 🌍 8am UTC 🇺🇸  1am PT / 4am ET 🇦🇺  7pm AET Downtime should last approximately ~3 hours, find more info here: jgx.game/News
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📢 A small update is scheduled within the next hour while the team deploy a fix. You’ll spot a 45-minute in-game timer before it kicks in, and no downtime is expected.
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The game is now live again! ✅ We appreciate your patience and support - apologies for the delay. Happy gaming! 💜
📢 PSA: We're shutting the game down shortly to identify and fix an issue. A short timer of around 10 mins will appear in-game and we'll keep you updated. Thanks for your patience!
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📢 PSA: We're shutting the game down shortly to identify and fix an issue. A short timer of around 10 mins will appear in-game and we'll keep you updated. Thanks for your patience!
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📢 PSA: On Tuesday, 15th July, UK game worlds will be taken offline for planned maintenance. All other worlds will be available! 🌎 7am UTC 🇺🇸 Midnight PT / 3am ET 🇦🇺 5pm AET Downtime should last approximately ~3 hours and you can keep updated via the Game Status page: osrs.game/Game-Status
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📢 Heads up! Due to backup system work after yesterday's downtime, today's update will include a short additional downtime. 🕒 Here’s the plan (BST): 10:45 – 45-min timer appears in-game 11:30 – Game worlds go down 11:45 – Back online (or sooner if ready) Thanks for your patience! 💙
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Maintenance is now complete and all game worlds are back online ✅ Thanks again for your patience while we carried out today’s work - happy gaming all! 🎮✨
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RT @OldSchoolRS: ⌛ The maintenance is taking a bit longer than expected, so downtime has been extended by 1 hour. Game worlds should now be…
This quoted post is unavailable.
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🚨PSA: A reminder that today at 08:00 UTC, all game worlds (RS & OSRS) will be taken offline as we're moving our backend services to a different data centre. This will last approximately 5 hours and worlds are expected to be back online by 13:00 UTC. Thank you for your patience.
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📢PSA: On Tuesday 3rd June at 08:00 UTC, all game worlds for RS & OSRS will be taken offline, as we're moving our backend services to a different data centre. Downtime should last approximately 5 hours and worlds are expected to be back online by 13:00 UTC.
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📢 This week’s game update will arrive on Thursday instead of Wednesday, as we're giving the team a bit of extra time to catch up after the bank holiday. Thanks for your patience and support!
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📣 PSA: We believe we've resolved the login issues and are starting to see more players getting into the game. Thank you for your patience and apologies again for the inconvenience. Have fun taking on Yama, good luck on those drops! osrs.game/game-status
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