Jonathan Brake

For the excessive price you pay for @SurveyMonkey it really is a complicated, unintuitive tool - I would never personally pay the crazy prices for it when there are plenty of other decent tools for a fraction.

We have a God who not only can pardon us but who even transforms us in the midst of our failings to grow. crossway.org/articles/when-y…

Since when does @MarriottBonvoy @MBonvoyAssist charge immediately for a booking in October - gotta pay better attention - not the service I expect from @Marriott but hey everyone is downgrading their customer experience these days. #unclearexpectations

If only to every prospective #timeshareowner DON' DO IT... seems everything they promise a sign up gets taken away - just a pack of liars... Oh and make the site confusing enough so you cant find anything - and failing that just take the site down middle of the day... @WyndhamAP

Now @Walmart playing games. Asked where my delivery was which @FedEx assures it’s on the way though they have no idea and @Walmart just cancels the order when I didn’t ask them to. Seems this combination is an absolute cluster. #walmartsucks #supplynchain #customerexperience

Always surprised folks continue to ship with @FedEx I never would every shipment is delayed - you had a week - zero updates - then at the last minute lame excuse "weather" if it was here all the time this is a lie. Every shipment late - @FedExHelp really has a broken business.

Avoid using @Cheapflights their vendors are not honorable and take you for a ride. Especially Cheap Flight Fares... booked on a flight that is not even available but now they keep the money as an e-credit, it should be a straight up refund. #badcustomerservice #customerexperience

The uselessness of @optimum customer service when they cant tell you why there is an internet outage after more than 16 hours. Time to go wireless I reckon this service is crap.

Congratulations @FedExHelp your AI Chat is terrible and your delivery times are always wrong. Two deliveries this week and your tracking is wrong.

Zero reason to book directly with @MarriottBonvoy when on @priceline is anywhere from $20-50 cheaper.

Why is @LinkedIn such a piece of crap.... destroyed a good post because photo editing is broken, video doesnt work properly - you have one job...

Time to drop @ATT not on contract and now seems @TMobile is much stronger in our area while @ATT has become weaker. And for that privilege they put up their prices with zero notification. #CustomerComplaint #CustomerService

Hoping @VirginAustralia onboard experience is a little better than their checkin which is the worst I have ever experienced. Over 45 minute wait at Denpasar. Just terrible.

First time flying international from @Melbourne @Melair what a piece of crap airport. Must have been built before business travellers and perhaps electricity. No power points, useless out of the way work spaces and absolutely filthy. @SydneyAirport kicks its butt. Will avoid.

There is no way anyone would actually choose to have @optimum as a cable provider. Seriously the most unreliable service. Down yet again. #internetoutage #CustomerService #homeinternet

Remembering a time when @Apple @AppleSupport used to be good... man what a slow, platitude filled (likely AI bot) painful experience this has all become #CustomerService #CustomerExperience

If I can confidently say do not choose @optimum if you have any other options in your area their customer service is schizophrenic. Worst service - changing billing without asking - service constantly slower than advertised - just dont do it. #CustomerComplaint #Customerfail

Well trying the @TMobile trial thing and the only way to do it is through an app that doesn’t work. Good deal you don’t want new customers. #CustomerComplaint -#CustomerExperience

Obviously @ATT really doesn’t want my business. The chat line takes forever answers are confusing and the agent just disconnected the chat even though I was responding. #CustomerExperience