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Design Studio @ServiceNow ↩️ @Bakkt, @Chase, @HuffingtonPost, @iHeartRadio & @Billboard 🌵 #PHX 🌎 "It's not the years, honey. It's the miles."

Phoenix, AZ
Joined February 2009
Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)Photo by Josh Klenert (@JoshKlenert)
🚀🎸 The Layoffs Present: Code to Dust 🎸🚀 Our #newalbum #CodeToDust is out now! Dive into the human side of tech with tracks like "Ignition Phase," "Binary Betrayal," and "Reboot Required." Stream it today! tr.ee/PfR6UCg_dn #TheLayoffs #NewMusic #TechStories #AI 🎧💻🤖
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Josh Klenert retweeted
There really is a Veep scene for everything.
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Stay tuned: Sunday Nov 1 @ Noon ET. 🎙️ Drob, Jerry Business & JayKay @TheLayoffsMusic — a conversation with @NormanBRadio
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See also: Being told to replace Miro with Zoom Whiteboards
Más claro imposible
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Rewatched @SHO_Dexter — great detail: In Season 7 (2012), Dexter imagines himself in his mid-50s with a 17-year-old Harrison. Michael C. Hall is now 55 and Harrison is ~18 in #Resurrection. We’ve basically caught up to Dexter’s imagined future.
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Credit where it’s due to @United: ✈️PHX→EWR became an unexpected overnight in IND. The crew handled it well, United got me to Newark the next morning, reimbursed my expenses + added miles. That’s how you recover from a bad travel day.
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Honestly @united solid job on handling my diverted flight yesterday day. 🤘 But what’s with this survey chart? Has an actual human tested this UX on a phone? It makes no sense.
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Hair Force One 🇺🇸👊🦅
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C’mon, @sundancefest. Colorado practically designed this one for you.
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The original poster. My alternative design.
The original poster. My alternative design.
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Insurance customer service is basically: “We value your 11 years of loyalty. Unfortunately, not in a way that affects math.” Thanks @GEICO, byeee.
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The UX/business nerd in me wants to know the CAC vs. retention math here. How much does GEICO spend to acquire a new customer while calmly letting an 11-year customer walk over ~$300?
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The poetry is “thank you for trying with us for the past 11 years,” which is apparently insurance-speak for “we are comfortable losing you over roughly $300.”
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Gotta love Christopher Nolan's typographic consistency
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#Keyart typography trend of the week
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Josh Klenert retweeted
BREAKING: Cantina band pulls out of Great American State Fair
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Nice detail? #DisclosureDay logo pays homage to the old ID4 logo?
I loved #DisclosureDay. A dense roller coaster ride blending chase film, love story, & mystery, all wrapped in sci-fi wonder. It's Spielberg's best film in 20 years, filled w/ all the magic that makes his films so special, plus an all-time character/performance by Emily Blunt.
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